Product Manager

Role Name: Product Manager
Work Site: Seattle, US (Onsite)

JD:
**Delivery & Execution**

- Own delivery of the NG POS roadmap across releases, regions, and workstreams
- Translate product vision into clear delivery plans, milestones, and dependencies
- Ensure delivery meets schedule, scope, quality, and cost expectations
- Drive execution discipline across Agile teams and release cycles



**Stakeholder Management**

- Act as primary interface with Product, Retail Operations, Technology, and Leadership
- Provide clear, concise communication on status, risks, and trade-offs
- Facilitate timely decisions aligned to business priorities and store impact

**Governance & Risk**

- Establish and enforce delivery governance, quality gates, and release readiness
- Proactively identify and mitigate delivery, technical, and operational risks
- Manage cross-team and cross-platform dependencies (POS, payments, loyalty, integrations)

**Quality & Readiness**

- Design E2E Test Scenarios and Test Cases, Test Rail experience is a must.
- Hands on POS testing experience with experience in E2E testing, regression coverage, and release confidence
- Defect Triage and Defect Management

**Agile & Continuous Improvement:**

- Champion Agile and DevOps practices adapted to retail and store constraints
- Track and report delivery health through metrics and outcomes
- Drive continuous improvement in speed, predictability, and quality

**Vendor & Partner Management**

- Manage system integrators and technology vendors
- Ensure vendors meet delivery commitments and quality standards
- Align internal and external teams under a single execution cadence

**Change & Adoption**

- Partner with operations teams on store readiness, rollout, and adoption
- Ensure delivery plans account for change impact at store level
- Support phased rollouts with minimal operational disruption

**Required Experience & Skills**

- 12 years in technology and min 3 years in delivery or program management
- Proven experience leading large-scale POS or retail transformation programs
- Strong understanding of store technology, POS ecosystems, and integrations
- Experience working in Agile / Scaled Agile environments
- Strong executive communication, decision-making, and risk leadership skills