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Product Marketing Manager, Onsite & AI Marketing Lead WW International and Prime Shopping

Amazon.com Inc

  • Seattle, WA
  • 4 days ago
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    Skills

    • A/B Testingunmatched
    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Business Caseunmatched
    • Business Intelligenceunmatched
    • Campaignsunmatched
    • Category Managementunmatched
    • Click Through Rate (CTR)unmatched
    • Creative Briefunmatched
    • Customer Experienceunmatched
    • Customer/Consumer Behaviorunmatched
    • Data Managementunmatched
    • Desktop PCunmatched
    • Event Managementunmatched
    • Event Marketingunmatched
    • Internet Applicationunmatched
    • Localizationunmatched
    • Market Segmentationunmatched
    • Marketingunmatched
    • Marketing Planunmatched
    • Marketing Strategyunmatched
    • Merchandisingunmatched
    • Metricsunmatched
    • Mobile Applicationsunmatched
    • Mobile Marketingunmatched
    • Operations Managementunmatched
    • Operations Planningunmatched
    • Organizational Skillsunmatched
    • Outbound Marketingunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Performance Reviewsunmatched
    • Performance Testingunmatched
    • Problem Solving Skillsunmatched
    • Product Engineeringunmatched
    • Product Marketingunmatched
    • Reporting Dashboardsunmatched
    • Reporting Skillsunmatched
    • Requirements Managementunmatched
    • Retail Managementunmatched
    • Retail Merchandisingunmatched
    • Retail Operationsunmatched
    • Scalable System Developmentunmatched
    • Strategic Planningunmatched
    • Test Requirementsunmatched
    • User Interface/Experience (UI/UX)unmatched
    • Visual Merchandisingunmatched
    • eCommerceunmatched

    Description

    Have you ever thought about how Amazon drives growth in emerging countries? Do you have a passion for strategic, cross-border e-commerce? Do you enjoy working in an exciting, fast-paced environment and solving complex problems with a global impact?

    We are looking for a Product Marketing Manager (PMM) to own onsite marketing and merchandising strategy and execution for international customers shopping across borders on Amazon. You will build scalable mechanisms to manage retail merchandising operations, drive event and seasonal marketing programs tailored to cross-border shoppers, and lead the building and adoption of AI automation for visual design and merchandising workflows in partnership with product and engineering teams.

    You are expected to be an expert of knowing how to strategize running marketing onsite (mobile web/app/desktop/tablet) as well as well versed with Agentic AI workflows and tools, that makes you capable of not only running these channels but also build agentic workflows and automation in parallel and work with tech and product/UX teams to scale it globally. You will also be the central leader for onsite event"s marketing and merchandising driving strategy and overseeing execution, reporting with our RBS partners (based out of India and China).

    We are looking for a candidate who has hands on experience doing both of these as you will directly contribute in setting the strategic direction of the marketing function and programs to cast impact on customers from across 200+ countries worldwide.

    Key job responsibilities

    1. Scalable Mechanisms for Cross-Border Retail Merchandising
    • Build and own repeatable, scalable processes and playbooks for managing onsite merchandising across multiple international marketplaces and cross-border shopping experiences
    • Develop and maintain operational frameworks (calendars, briefs, tracking mechanisms) that enable consistent execution across regions and categories
    • Create reporting dashboards and performance reviews to drive visibility into merchandising effectiveness and inform optimization decisions
    • Partner with category, marketplace, and operations teams to align merchandising execution with cross-border business goals
    1. Event & Seasonal Marketing/Merchandising
    • Own the onsite marketing and merchandising plan for tentpole events (Prime Day, Black Friday/Cyber Monday, Holiday, regional events) as they relate to cross-border international shoppers
    • Develop localized campaign strategies, creative briefs, and merchandising plans that resonate with international customer segments
    • Coordinate with central events teams, category managers, and creative partners to deliver cohesive cross-border event experiences
    • Conduct post-event analysis to measure performance, capture insights, and build institutional knowledge for future planning
    1. AI Automation for Visual Design & Merchandising
    • Identify and scope AI-powered automation opportunities within visual design and merchandising workflows (e.g., automated asset localization, dynamic creative generation, layout optimization)
    • Partner with product and tech teams to define requirements, test solutions, and drive adoption of AI tools across the merchandising workflow
    • Develop business cases and success metrics for AI initiatives, tracking impact on speed, cost, quality, and customer engagement
    • Stay current on generative AI and automation trends, advocating for innovative approaches within the team
    1. Reporting, Analytics & Insights
    • Own the end-to-end reporting framework for onsite marketing and merchandising performance across cross-border experiences, including weekly/monthly business reviews
    • Build and maintain performance dashboards tracking key metrics: traffic, impressions, CTR, conversion, revenue contribution, and customer engagement across merchandised placements
    • Develop and automate recurring reports (WBR/MBR/QBR) that provide visibility into campaign performance, merchandising effectiveness, and cross-border customer behavior
    • Conduct deep-dive analyses on merchandising experiments, A/B tests, and placement performance to surface actionable insights and optimization opportunities
    • Partner with BI and data engineering teams to improve data pipelines, close measurement gaps, and enhance reporting capabilities using AI workflows

    About the team

    The Amazon X-Border International Shopping and Prime team provides customers anywhere in the world access to a friction-less shopping experience aligned with Amazon's brand promise to offer vast selection, great prices, and shopping convenience. We aim to delight cross-border (XB) customers by delivering a localized and personalized shopping experience, and a reliable and accurate delivery experience. We are looking for a dynamic and organized self-starter to head our marketing function.

    Culture: All roles in this org are very high visibility, with the opportunity to sit, learn and contribute to VP/SVP level meetings on a monthly basis. We are a very close knit org, leading with empathy and kindness and not shying away from getting our hands dirty to ensure we deliver the best customer experience (even if its not in our job description!). We work with international partners and celebrate every milestone. If you are looking for a team that works hard, makes history and HAS FUN - this is it!

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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