Product Operations Manager

Trusted Connectivity for AI-Powered Dominance.

Everfox delivers trusted connectivity to protect the world’s most critical environments and safeguard the sensitive data powering decision advantage.

Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected.

We don’t just defend systems; we deliver decision dominance.

• Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments.
• Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain.
• Our Belief. Security should never limit mission success – it should enable it.

Our Promise. We deliver absolute confidence in environments where failure is not an option.

About the Role

Everfox is seeking a highly organized and analytical Product Operations Manager to drive operational excellence across our Product Management organization. In this role, you will own the operational processes that support the planning, launch, pricing, maintenance, and retirement of our product portfolio.

Working cross-functionally with Product Management, Engineering, Sales, Marketing, Finance, Services, Customer Support, and Contracts, you will manage Salesforce CPQ, product catalog operations, pricing governance, product lifecycle activities, executive reporting, and business metrics while driving continuous process improvement across the organization.

Location: Salt Lake City, Utah or Herndon, VA or Richardson, TX (Hybrid)

Key Responsibilities

• Administer and maintain Salesforce CPQ, including product configuration, pricing, quote generation, and product catalog updates to ensure accurate customer quoting.
• Manage product catalog operations, including new SKU introductions, commercial price lists, pricing updates, and pricing governance.
• Coordinate product and pricing updates for GSA Schedules and Intelligence Community (IC) Basic Ordering Agreements (BOAs), ensuring product catalogs, pricing, and contract documentation remain accurate and compliant.
• Own End-of-Life (EOL) planning, tracking, and internal and external communications for product lifecycle transitions.
• Manage product content, including competitive intelligence, marketing collateral, customer portal, and intranet resources.
• Administer the Product Development Queue (PDQ/PALS), including dashboards, KPI tracking, and operational reporting.
• Develop and coordinate Product Quarterly 360 business reviews by consolidating metrics across Product Management, Engineering, Sales, Marketing, Finance, Services, and Customer Support.
• Build and maintain executive dashboards and operational reports using Salesforce and other business tools.
• Partner with cross-functional teams to ensure operational readiness for product launches, pricing changes, and lifecycle activities.
• Drive continuous process improvements to enhance operational efficiency, reporting accuracy, and data quality.

Required Qualifications

• Bachelor's degree in Business, Product Management, Information Systems, or a related field, or equivalent experience.
• 4+ years of experience in Product Operations, Business Operations, Product Management, Sales Operations, or a related operational role within a technology organization.
• Experience with Salesforce CPQ
• Experience supporting product lifecycle operations, product catalog management, pricing governance, and cross-functional product initiatives.
• Experience creating executive dashboards, KPI reporting, and business reviews.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills with the ability to collaborate effectively across multiple business functions.
• Qualified applicants may be subject to a security investigation and must meet the minimum requirements for access to classified information

Preferred Qualifications

• Experience using Atlassian Confluence and Jira to support product planning, documentation, and cross-functional collaboration.
• Familiarity withAI-powered productivity and business toolsto improve operational efficiency, reporting, documentation, or workflow automation.
• Experience working within a B2B software, cybersecurity, or government contracting environment.
• Knowledge of Agile product development methodologies and cross-functional product delivery processes.
• Experience with Power BI, Tableau, or similar reporting and dashboard tools.

A reasonable estimate of the base salary range for this role is:

The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to a base salary and bonus plans, Everfox offers a generous benefits package including flexible PTO, a 401k match, and contribution to healthcare coverages. Our Talent Acquisition team will provide specific information regarding bonus eligibility and benefits offerings.

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Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. If there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to

HR@everfox.com

Everfox is a Federal Contractor. Certain positions with Everfox require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.