Core Responsibilities - MUST HAVE Recruiting / Talent Support (Non-Negotiable) 1–2 years of hands-on recruiting experience, ideally including: Candidate outreach (calls, emails, LinkedIn, Internal systems) Pre-screening interviews Scheduling interviews with leadership Tracking candidates in spreadsheets or an ATS Office Operations & Office Management Serve as the primary point of contact for the Milford office, professionally welcoming agents, clients, and visitors Manage incoming calls, correspondence, and general office communications Serve as the first level of support for sales associate questions, escalating issues as appropriate Maintain a professional, organized, and efficient office environment Agent Onboarding, Offboarding & Administration Coordinate the onboarding of new real estate agents, including documentation, system setup, and orientation Manage agent offboarding (de-hiring) processes in compliance with company and regulatory requirements Set up and maintain agent compensation plans and related records Coordinate agent insurance enrollment, changes, and documentation Maintain accurate, confidential, and compliant agent records Recruiting & Talent Support Conduct outreach to prospective real estate agents Pre-screen candidates and coordinate interview scheduling Maintain recruiting pipelines and tracking spreadsheets Support recruiting initiatives across the Mid-Atlantic region Sales, Listings & Transaction Support Maintain listings and sales records in company systems Process commission checks and related documentation accurately and timely Assist with transaction-related administrative processes HR, Compliance & Regional Coordination Provide administrative support for HR-related functions, filings, and compliance documentation Assist with insurance-related filings and record maintenance Collaborate cross-functionally with other Coldwell Banker Premier offices Ensure accuracy, organization, and confidentiality of records Issue Management & Communication Receive, document, and route agent or client concerns and complaints Support leadership with follow-up documentation and issue resolution. Full-Service Real Estate, Backed by Experience Coldwell Banker Premier is a top-performing real estate brokerage serving the Mid-Atlantic and Florida, with a growing footprint across Virginia, Maryland, Delaware, Pennsylvania, West Virginia, North Carolina, Florida, and Washington D.C. Grounded in trust, innovation, and strong relationships, we offer a complete real estate experience with in-house support for relocation, mortgage, commercial, auction, and settlement services.