Product Owner

Payrate: $70.00 - $75.00/hr.
 
Position’s Contributions to Work Group:

• This role serves as the bridge between customers, commercial teams, integration partners, software engineering teams, and support organizations to ensure successful implementation of partner integrations while driving the development of new APIs, webhooks, streaming services, and data-sharing capabilities.

 
Typical task breakdown:

• Define and write, features, user stories, acceptance criteria, and release requirements for new integration capabilities.
• Support onboarding of third-party integration partners connecting equipment and telematics data into VisionLink.
• Work directly with customers, dealers, software vendors, and technology partners to understand integration requirements and enable successful implementations.
• Assist engineering teams in defining new VisionLink API capabilities, webhook functionality, event-streaming solutions, and data-sharing services.
• Support API onboarding, credential management, API documentation reviews, developer enablement, integration testing, and troubleshooting activities.
• Collaborate with support teams to develop onboarding procedures, troubleshooting guides, escalation paths, Tier 1 readiness, and Tier 2 operational support plans.
• Drive improvements to customer self-service onboarding experiences and integration management workflows.
• Support data distribution capabilities through APIs, Snowflake Data Sharing, Kafka, Kinesis, webhooks, and future integration technologies.
   

Education & Experience Required:

• Bachelor’s degree and/or Master’s degree is required with 5-7 years experience in this capacity

                                                          
Required Technical Skills:

• Product Ownership, Product Management, Business Analysis, Technical Program Management, Solutions Engineering, or similar software delivery experience.
• Strong ability to write clear features, user stories, acceptance criteria, product requirements, and release outcomes.
• Basic working knowledge of REST APIs, HTTP methods, request and response payloads, authentication, error handling, and integration architecture.
• Knowledge of Agile product development, backlog management, cross-functional planning, and business sign-off practices.
• Experience supporting customer-facing APIs, developer platforms, SaaS integrations, data products, or enterprise integration solutions.

 
Soft Skills:

• Experience communicating with software vendors, strategic partners, customers, dealers, engineering teams, and commercial stakeholders.
• Strong analytical, problem-solving, facilitation, prioritization, and written and verbal communication skills.
• Ability to translate technical integration needs and customer problems into prioritized, actionable product work.

 
Pay Transparency: The typical base pay for this role across the U.S. is: $70.00 - $75.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 

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