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PRODUCT PRINCIPAL - Customer Experience

The Home Depot Inc
  • Atlanta, GA
    3 days ago

    Job Description

    Req189006

    Contractors' Warehouse -

    PRODUCT PRINCIPAL - Customer Experience

    9090

    Apply

    Location - Atlanta, GA

    Job ID - Req189006

    Category - Technology

    Apply By - Applications are accepted on an ongoing basis

    Team - Temco Logistics

    Location - Atlanta, GA

    Job ID - Req189006

    Category - Technology

    • OVERVIEW

    • JOB DESCRIPTION

    • BENEFITS

    • OVERVIEW

    Location - Atlanta, GA

    Job ID - Req189006

    Category - Technology

    Bonus Eligible

    401(k) Company Matching

    Employee Stock Purchase Program

    Company Overview

    What's the best place we've ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world's largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing - helping our customers build and improve their homes, businesses, and ultimately their lives.

    • JOB DESCRIPTION

    Position Purpose:

    Product Principal focuses on connecting strategies and defining scope across multiple product teams and or domains, and focuses on the delivery of business value to drive sales, improve efficiency and improve customer satisfaction through the production of quality products. Within their designated enterprise product line. Product Principals work closely with Product Directors and across functional program leaders. They guide in-depth business reviews, communicate and present across all levels of the organization.

    The Product Principal is skilled and experienced in generating innovative ideas for growth within their respective areas and across the Product management organization. The Product Principal must exhibit the ability to drive change management and process improvement. The Product Principal often partners with senior-level leaders and cross functional program leaders that are responsible for higher-profile, more impactful products. Typically reports to the Director, Sr. Director.

    Key Responsibilities:

    • 10% Delivery and Execution - Coordinates Distinguished Engineers, User Experience Principals, and Impacted Teams to ensure path to scope is known and aligned; Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities
    • 60% Strategy and Planning - Partners with either a Cross-Functional Program or Technology Portfolio to align outcomes; Cascading context up to leadership and strategy down to balanced teams using OKRs; Lead cross-functional discovery by partnering with UX Principals, Distinguished Engineers (DEs), and balanced teams; Creation, coordination, and sequencing of activities to ensure alignment across impacted teams (Inputs for planning sessions); Providing visibility of the work by providing holistic roadmap with dependencies
    • 30% Team and Stakeholder - Partners with leadership to represent the portfolio during enterprise planning, coordination, and discovery; Fosters collaboration across multiple teams and portfolios to drive value and identify and resolve impediments; Manages cross-functional team and stakeholder expectations to ensure scoping aligns to product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience

    Direct Manager/Direct Reports:

    • This position typically reports to Director
    • This position has 0 Direct Reports

    Travel Requirements:

    • Typically requires overnight travel 5% to 20% of the time.

    Physical Requirements:

    • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

    Working Conditions:

    • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    Minimum Qualifications:

    • Must be eighteen years of age or older.
    • Must be legally permitted to work in the United States.

    Preferred Qualifications:

    • Working knowledge of Microsoft Office Suite
    • Working knowledge of presentation software (e.g., Microsoft PowerPoint)
    • Demonstrated ability to collaborate and work effectively with cross-functional teams
    • Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
    • Excellent written and verbal communication skills
    • 2+ years of previous leadership experience

    Minimum Education:

    • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

    Preferred Education:

    • No additional education

    Minimum Years of Work Experience:

    • 8

    Preferred Years of Work Experience:

    • No additional years of experience

    Minimum Leadership Experience:

    • None

    Preferred Leadership Experience:

    • None

    Certifications:

    • None

    Competencies:

    • Business Insights
    • Drives Vision and Purpose
    • Manages Ambiguity
    • Nimble Learning
    • Self-Development
    • Collaborates
    • Cultivates Innovation
    • Manages Complexity
    • Situational Adaptability
    • Balances Stakeholders
    • Communicates Effectively
    • Customer Focus
    • Drives Results
    • Interpersonal Savvy
    • Organizational Savvy
    • BENEFITS

    Paid parental leave to bond with your new addition

    401(K) savings plan with company match

    Merit increases and performance bonuses

    On-the-spot recognition and rewards for a job well done

    Bonus Eligible

    401(k) Company Matching

    Employee Stock Purchase Program

    See More Benefits

    • OVERVIEW

    • JOB DESCRIPTION

    • BENEFITS

    • OVERVIEW

    Team - Temco Logistics

    Location - Atlanta, GA

    Job ID - Req189006

    Category - Technology

    Company Overview

    At Temco Logistics, we specialize in last-mile delivery. Our team delivers and installs major appliances to help improve customers' homes. As a Home Depot company, we share a commitment to excellent service and building strong relationships. Are you ready for your next step? From drivers to technicians and beyond, Temco has an opportunity for you to grow your career.

    • JOB DESCRIPTION

    Position Purpose:

    Product Principal focuses on connecting strategies and defining scope across multiple product teams and or domains, and focuses on the delivery of business value to drive sales, improve efficiency and improve customer satisfaction through the production of quality products. Within their designated enterprise product line. Product Principals work closely with Product Directors and across functional program leaders. They guide in-depth business reviews, communicate and present across all levels of the organization.

    The Product Principal is skilled and experienced in generating innovative ideas for growth within their respective areas and across the Product management organization. The Product Principal must exhibit the ability to drive change management and process improvement. The Product Principal often partners with senior-level leaders and cross functional program leaders that are responsible for higher-profile, more impactful products. Typically reports to the Director, Sr. Director.

    Key Responsibilities:

    • 10% Delivery and Execution - Coordinates Distinguished Engineers, User Experience Principals, and Impacted Teams to ensure path to scope is known and aligned; Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities
    • 60% Strategy and Planning - Partners with either a Cross-Functional Program or Technology Portfolio to align outcomes; Cascading context up to leadership and strategy down to balanced teams using OKRs; Lead cross-functional discovery by partnering with UX Principals, Distinguished Engineers (DEs), and balanced teams; Creation, coordination, and sequencing of activities to ensure alignment across impacted teams (Inputs for planning sessions); Providing visibility of the work by providing holistic roadmap with dependencies
    • 30% Team and Stakeholder - Partners with leadership to represent the portfolio during enterprise planning, coordination, and discovery; Fosters collaboration across multiple teams and portfolios to drive value and identify and resolve impediments; Manages cross-functional team and stakeholder expectations to ensure scoping aligns to product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience

    Direct Manager/Direct Reports:

    • This position typically reports to Director
    • This position has 0 Direct Reports

    Travel Requirements:

    • Typically requires overnight travel 5% to 20% of the time.

    Physical Requirements:

    • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

    Working Conditions:

    • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    Minimum Qualifications:

    • Must be eighteen years of age or older.
    • Must be legally permitted to work in the United States.

    Preferred Qualifications:

    • Working knowledge of Microsoft Office Suite
    • Working knowledge of presentation software (e.g., Microsoft PowerPoint)
    • Demonstrated ability to collaborate and work effectively with cross-functional teams
    • Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
    • Excellent written and verbal communication skills
    • 2+ years of previous leadership experience

    Minimum Education:

    • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

    Preferred Education:

    • No additional education

    Minimum Years of Work Experience:

    • 8

    Preferred Years of Work Experience:

    • No additional years of experience

    Minimum Leadership Experience:

    • None

    Preferred Leadership Experience:

    • None

    Certifications:

    • None

    Competencies:

    • Business Insights
    • Drives Vision and Purpose
    • Manages Ambiguity
    • Nimble Learning
    • Self-Development
    • Collaborates
    • Cultivates Innovation
    • Manages Complexity
    • Situational Adaptability
    • Balances Stakeholders
    • Communicates Effectively
    • Customer Focus
    • Drives Results
    • Interpersonal Savvy
    • Organizational Savvy
    • BENEFITS

    Best-in-Class Pay

    Paid Time Off

    Paid Training

    Uniforms & PPE Provided

    401(k) Savings Plan with Company match

    Medical & Free Dental & Vision

    Career Growth Opportunities to Advance Into Leadership Roles

    • OVERVIEW

    • JOB DESCRIPTION

    • BENEFITS

    • OVERVIEW

    Team - Construction Resources

    Location - Atlanta, GA

    Job ID - Req189006

    Category - Technology

    Company Overview

    Discover a career with Construction Resources and its family of brands - Bell Cabinets, UMI Stone/Opustone, Cancos Tile and Stone, The Jarrell Company, MVP Granite, and Ramos Marble and Granite, where craftsmanship and collaboration meet. For over 50 years, we've empowered designers, builders, and remodelers to turn visions into reality. Join a team that values problem-solving, people-first service, and excellence at every level.

    • JOB DESCRIPTION

    Position Purpose:

    Product Principal focuses on connecting strategies and defining scope across multiple product teams and or domains, and focuses on the delivery of business value to drive sales, improve efficiency and improve customer satisfaction through the production of quality products. Within their designated enterprise product line. Product Principals work closely with Product Directors and across functional program leaders. They guide in-depth business reviews, communicate and present across all levels of the organization.

    The Product Principal is skilled and experienced in generating innovative ideas for growth within their respective areas and across the Product management organization. The Product Principal must exhibit the ability to drive change management and process improvement. The Product Principal often partners with senior-level leaders and cross functional program leaders that are responsible for higher-profile, more impactful products. Typically reports to the Director, Sr. Director.

    Key Responsibilities:

    • 10% Delivery and Execution - Coordinates Distinguished Engineers, User Experience Principals, and Impacted Teams to ensure path to scope is known and aligned; Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities
    • 60% Strategy and Planning - Partners with either a Cross-Functional Program or Technology Portfolio to align outcomes; Cascading context up to leadership and strategy down to balanced teams using OKRs; Lead cross-functional discovery by partnering with UX Principals, Distinguished Engineers (DEs), and balanced teams; Creation, coordination, and sequencing of activities to ensure alignment across impacted teams (Inputs for planning sessions); Providing visibility of the work by providing holistic roadmap with dependencies
    • 30% Team and Stakeholder - Partners with leadership to represent the portfolio during enterprise planning, coordination, and discovery; Fosters collaboration across multiple teams and portfolios to drive value and identify and resolve impediments; Manages cross-functional team and stakeholder expectations to ensure scoping aligns to product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience

    Direct Manager/Direct Reports:

    • This position typically reports to Director
    • This position has 0 Direct Reports

    Travel Requirements:

    • Typically requires overnight travel 5% to 20% of the time.

    Physical Requirements:

    • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

    Working Conditions:

    • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    Minimum Qualifications:

    • Must be eighteen years of age or older.
    • Must be legally permitted to work in the United States.

    Preferred Qualifications:

    • Working knowledge of Microsoft Office Suite
    • Working knowledge of presentation software (e.g., Microsoft PowerPoint)
    • Demonstrated ability to collaborate and work effectively with cross-functional teams
    • Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
    • Excellent written and verbal communication skills
    • 2+ years of previous leadership experience

    Minimum Education:

    • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

    Preferred Education:

    • No additional education

    Minimum Years of Work Experience:

    • 8

    Preferred Years of Work Experience:

    • No additional years of experience

    Minimum Leadership Experience:

    • None

    Preferred Leadership Experience:

    • None

    Certifications:

    • None

    Competencies:

    • Business Insights
    • Drives Vision and Purpose
    • Manages Ambiguity
    • Nimble Learning
    • Self-Development
    • Collaborates
    • Cultivates Innovation
    • Manages Complexity
    • Situational Adaptability
    • Balances Stakeholders
    • Communicates Effectively
    • Customer Focus
    • Drives Results
    • Interpersonal Savvy
    • Organizational Savvy
    • BENEFITS

    Medical & Dental & Vision

    Flexible Spending Accounts (FSA)

    Short-Term and Long-Term Disability Benefits

    Life and AD&D Insurance

    Employee Stock Purchase Program

    401(k) Savings Plan with Company match

    Employee Assistance Program

    Numbers & Facts

    LocationAtlanta, GA
    IndustryConstruction - Residential & Commercial/Office
    Company Size10,000 employees or more
    Websitehttps://careers.homedepot.com/

    About Company

    As an essential retailer to the communities we serve, our stores are open and our warehouse distribution centers are running. We’re taking measures to keep our associates safe, including:

    • Providing face coverings and gloves to associates
    • Limiting the number of customers in stores at one time
    • Promoting social and physical distancing practices
    • Implementing additional cleaning measures to sanitize facilities

    Skills

    • Change Managementunmatched
    • Communication Skillsunmatched
    • Constructionunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Establish Prioritiesunmatched
    • Functional Programming Languagesunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Microsoft Officeunmatched
    • Microsoft PowerPointunmatched
    • People Managementunmatched
    • Performance Managementunmatched
    • Presentation Softwareunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Product Managementunmatched
    • Product Strategyunmatched
    • Retailunmatched
    • Revenue Growthunmatched
    • Strategic Planningunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Training/Teachingunmatched
    • User Interface/Experience (UI/UX)unmatched
    • Warehousingunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched

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