Product Specialist

Penske Automotive

Austin, TX

JOB DETAILS
SKILLS
Communication Skills, Compensation and Benefits, Customer Experience, Customer Relationship Management (CRM), Customer Support/Service, Email Technology, Fortune 500 Customers, Genetics, Healthcare, Interpersonal Skills, Lead Management, Microsoft Office, Organizational Skills, Sales, Team Player
LOCATION
Austin, TX
POSTED
5 days ago

Lexus of Austin, a Penske Automotive Group dealership, is looking for knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to createa positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Product Specialist you will professionally and courteously help customers with their vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles.

WHAT WE HAVE TO OFFER

  • Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

  • Proudly named to Glassdoor's Best Places to Work

  • Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.

  • Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

  • Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR

  • Genuine interest in providing an exceptional customer experience.

  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

  • Excellent communication, interpersonal and organizational skills.

  • Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

WHAT YOU CAN BRING TO THE TABLE

  • Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.

  • Excellence: Provide an unparalleled level of expertise to help customers find the vehicle they're looking for, including comprehensive knowledge of available products and services.

  • Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity and accuracy, and courtesy.

  • Technical Expertise: Understand and use MS Office Suite and any other CRM and lead management tools to accurately manage inquiries and update customer files.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 36041

Position Code: 712817

Type: Full-time

Dealership: Lexus of Austin

Location Address: 9910 Stonelake Blvd

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

About the Company

P

Penske Automotive

Penske Automotive Group (PAG) is an industry leading transportation services company, operating more than 350 automotive retail and service locations across the globe. With over $20 billion in annual revenue we are a proud member of Fortune’s 150 largest companies and are recognized as one of Fortune’s World’s Most Admired Companies. While we sell and service the best brands in our World-class facilities, our strength and continued growth is fueled by more than 24,000 employees and the values they share. The collective dedication to hard work, integrity and customer service of our employees has positioned us as the World’s premier automotive retailer.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Automotive and Parts Mfg
FOUNDED
1990