63 Results for

Product Support Jobs in Austin, TX

Jobs

Austin, TX24 days ago

Temporary
Contractor
Full-time

This requirement is for a "Maximo Product Manager" - No location constraint - We are seeking a tenured IBM Maximo Application Suite (MAS) / Maximo Product Manager with deep expertise across asset management, inventory management, procurement and work management to own strategy, product backlog, and stakeholder alignment for a large-scale multi-year Maximo program. We are seeking a tenured IBM Maximo Application Suite (MAS) / Maximo Product Manager with deep expertise across asset management, inventory management, procurement and work management to own strategy, product backlog, and stakeholder alignment for a large-scale multi-year Maximo program.

New!

Austin, TX4 days ago

Full-time
Employee

Extensive knowledge of PC Software, Operating Systems/Windows 7, 10, MS Office applications with strong Excel skills, Outlook and. utilize new computer hardware or software, including printing, installation, word processing, and email.

New!

Austin, TX5 days ago

$93,800–$140,600 Per Year

We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Austin, TX14 days ago

Remote

$28–$30 Per Hour
Temporary
Contractor
Full-time

Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. They understand business as much as technology and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services.

Austin, TX19 days ago

Remote

Temporary
Contractor
Full-time

Troubleshoot and resolve technical issues during and after implementation, acting as the primary technical contact for PIM Integration support and build for selected translation vendor, Writer AI, as well as data enrichment software supporting attribution downstream Investigate and solution PIM AI capabilities supporting product attribution including extraction from PDF tech pack and/or image recognitionOptimization & Continuous Improvement. The ideal candidate is a hands-on technical professional with experience in PIM platforms, data modeling, API integrations, and enterprise systems, paired with a strong ability to translate complex business needs into effective technical solutions.

Austin, TX30+ days ago

Full-time

Serve as potential business point of contact for support-related meetings and/or communications - Gain necessary knowledge and understanding through available resources and training User Testing - Design and execute user acceptance testing (UAT) plans to validate functionality and usability of TSDS-related features. Years Required/Preferred Experience 8 Required Texas Student Data System (TSDS): LEA/vendor-level experience working with the TSDS and its data collections.

* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You’ll Do As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding Who you will work with The Product Support Planning team

Austin, TX30+ days ago

By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.

Austin, TX23 days ago

We are seeking individuals that love to program lighting control consoles and have a passion for production-grade, world-class software that solves the real-world challenges that push the envelope of what’s possible in live production. ETC, a global leader in entertainment and architectural lighting, currently has an opening for a Product Assurance Specialist (PAS) in the R&D Live Event Controls department onsite at our Austin, TX location!

Round Rock, Texas30+ days ago

As one of the nation’s largest single-source providers of lighting and electrical products, electrical services, electrical construction, and energy management solutions, Facility Solutions Group is expanding their staff and seeking a Team Lead, Technical Support Representative IV, to join the Round Rock, TX team. As a Team Lead, Technical Support Representative IV, you will work in a fast-paced communication center to resolve technical issues in a variety of methods, such as inbound phone calls, emails, alarms and chat.

Austin, TX30+ days ago

$141,150–$172,517 Per Year

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor’s degree or higher in Mechanical Engineering, Material Science, Electrical Engineering, or a related field (completed and verified prior to start) from an accredited institution. Interfacing with cross-functional team members (marketing, manufacturing, supply chain, sales, technical service, quality, regulatory, etc) to ensure successful program delivery.

Austin, TX30+ days ago

$141,150–$172,517 Per Year

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor’s degree or higher in Chemistry, Chemical Engineering, or a related field (completed and verified prior to start) from an accredited university. Interfacing with cross-functional team members (marketing, manufacturing, supply chain, sales, technical service, quality, regulatory, etc) to ensure successful program delivery.

Austin, Texas17 days ago

About Us: Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions.

Austin, TX30+ days ago

Full-time

This role is ideal for someone with property tax, appraisal or assessment experience who enjoys customer interaction and is excited to transition from hands-on practitioner work into a strategic, customer-facing advisory role—while staying closely connected to the tax, assessment and valuation community. Our secure, scalable software supports assessors, appraisal districts, valuation professionals, treasurers, tax collectors and auditors in delivering accurate, transparent, and efficient public services.

Round Rock, Texas30+ days ago

Overview: As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a variety of methods, such as alarm monitoring, emails, and chat. Responsibilities: Provides answers to clients by identifying problems; researching answers; guiding clients through corrective steps.

Round Rock, TX30+ days ago

Full-time

The Technical Product Manager is responsible for owning the Medium Voltage / Low Voltage power distribution product roadmap, driving project schedules and design reviews, coordinating integrated engineering efforts, leading customer requirements and change management, defining performance and compliance requirements, partnering with supply chain and manufacturing on cost and lead time, and supporting sales with technical presentations and RFP/RFQ responses. • Bachelor's degree (B.S.) from four-year college or university in Electrical / Mechanical / Industrial Engineering with five or more years of related work experience, or Master’s degree preferred, or equivalent combination of education and experience.

Round Rock, TX30+ days ago

Full-time

They will drive market development initiatives, identify product gaps, and define investment priorities by collaborating with engineering, marketing, and sales to ensure our products meet evolving customer needs and outperform competitors. Market Development & StrategyDevelop and execute strategies to grow market share in existing segments and expand into new applications for electric motors.

Austin, TX30+ days ago

Full-time

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.

Austin, TX28 days ago

Benefits: Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more. You’ll join a technical presales team that values collaboration and growth, with support to deepen expertise and build the customer-facing skills that drive outcomes.

New!

Austin, TX6 days ago

Remote

$145,000–$180,000 Per Year

This leader will operate at the intersection of ecosystem strategy, revenue growth, channel partnerships, and integration platform evolution — serving as the strategic hub between ERP channel partners, sales, marketing, product engineering, and customer success. This is a market-facing, commercially oriented role responsible for shaping how Corpay integrates, competes, and grows within ERP marketplaces — specifically Microsoft Dynamics/Business Central, NetSuite, and Sage Intacct.

Austin, Texas12 days ago

This includes working with stakeholders to deeply understand the target segment, understand product and program opportunities, set strategic campaign objectives, develop a campaign launch plan, partner with internal or external teams to develop appropriate communications elements for use in multiple on-and off-line channels, and influence opportunities to refine roadmaps. Reporting to the Senior Director of Product Marketing, the Product Marketing Specialist is responsible for deeply understanding customer targets, crafting compelling positioning and messaging, and creating omni-channel campaigns to drive enrollment and improve retention, supporting the company's portfolio of programs.

Austin, TX30+ days ago

Work with product managers, customers, & stakeholders to define, develop, and refine requirements of complex software products and transparently manage them in the product Vision, Roadmap, and Backlog. Define, clarify, and prioritize user stories; work with product manager and development teams to understand use cases, features, business and technical domain rules and product goals.

Austin, TX30+ days ago

This position also plays a key role in understanding internal and external customer needs and challenges, defining business/technical documentation, coordinating with key decision makers in the organization, and proposing solutions that align with existing product portfolio and strategy. The Product Specialist role is one that requires working knowledge of the eMDs suite of products as well as excellent organizational, written/verbal, project management, and customer service skills.

Georgetown, TX30+ days ago

Full-time

Your JobAs the Director of Customer Service, you will build and lead a high-performing, customer-facing organization supporting aerospace and defense customers with rugged connectors, cable assemblies, and interconnect solutions. You will lead a customer service organization of approximately 8-20 direct and indirect reports across customer service, order management, technical support, and aftermarket/repair functions.

Austin, TX30+ days ago

Come armed with your knowledge for a position where you will own, build, and run technology sourcing and operations and engage with multiple teams to drive plans and execution to satisfy the demanding needs of a high growth industry impacting markets worldwide. Drive Amazon PCBA introductions by qualifying and securing multiple sub-tier component sources pre-launch, ensuring supply chain resiliency through validated alternate suppliers while meeting launch timing, cost, and quality objectives.

Austin, TX14 days ago

$18–$19 Per Hour

Technical Support Rep Key Objective: Identifies, tracks, escalates, resolves and reports customer problems in one or more of the following areas: network operating systems, desktop operating systems, application software (off the shelf and I/S developed), end-user computing tools, development tools, configuration support, network and mainframe communication, etc. Problem Resolution (20%) - Resolves basic problems in a timely manner which fall within guidelines of first level support and escalates more complex problems to the appropriate level (More experienced Help Desk staff, Applications Technology, Base Technology, outside vendors, etc.).

Austin, TX30+ days ago

This is a hybrid role for a T-shaped marketer—someone with technical fluency in cloud security, networking, and threat prevention domains, combined with the storytelling and messaging chops to craft compelling narratives for CxOs, IT leaders, and practitioners alike. You’ll work cross-functionally with Product, Sales, Field, and Demand Generation teams to lead go-to-market execution, shape product positioning, and create content that cuts through complexity and connects to customer pain.

Austin, TX30+ days ago

Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/).

Austin, TX30+ days ago

Remote

$106.20–$124.70 Per Hour

You'll work directly with customers, providing expertise in software development and operations, and leveraging deep knowledge of best practices for using Apache Kafka and complementary services in both Confluent Platform and Confluent Cloud. As a Technical Support Engineer, you'll be the crucial link between our client services and engineering teams, driving customer success by helping to identify and resolve critical business issues.

Austin, TX25 days ago

Remote

Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU).

Round Rock, TX17 days ago

You will be the go-to problem solver for our customers, supporting them through phone, email, and chat, documenting and troubleshooting issues across our mobile and web platforms, and escalating effectively when needed. As a Technical Customer Support Specialist at SalesRabbit, you will help our customers succeed by resolving support issues quickly, clearly, and with empathy.

Austin, TX30+ days ago

We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.

Austin, Texas30+ days ago

Austin, TX30+ days ago

$103,500–$155,295 Per Year

Your leadership will be key to growing our research capabilities, streamlining processes, and improving partnerships to create user-centered experiences that contribute directly to Cardinal Health's and our customers' success. You will empower the team to conduct impactful research that drives business value, build a knowledge-driven culture, and ensure insights improve not only product design and development but also overall business strategy.

Austin, Texas21 days ago

Product Manager, Marketing AI Applications drives from concept to release the Solution tools and AI Agents — from backend infrastructure and APIs to data pipelines, workflow orchestration, and lightweight user interfaces for live production enterprise environments. Product Manager, Marketing AI Applications in our Solution Marketing organization drives Enterprise level AI software solutions, working across Field Enablement, Sales Operations, and IT to operationalize AI within AMD’s go‑to‑market strategy.

Austin, TX30+ days ago

Strong analytical and troubleshooting skills, including problem recreation, analyzing logs and traces, debugging complex issues to determine a course of action and recommend solutions. The InfoSphere Optim Software developer support engineer: · Provides technical support assistance to customers using problem determination/problem source identification skills.

New!

Austin, TX3 days ago

$200,300–$293,810 Per Year

Its charter is to identify high-value opportunities where AI can materially improve service delivery efficiency, analyst productivity, consistency, quality, scalability, and customer outcomes, then drive those opportunities from problem discovery through prototype validation, operational adoption, and transition into durable capabilities or differentiated offerings. The Services organization is creating a Principal Product Manager, Applied AI & Agentic Solutions role to lead the identification, incubation, and scaling of AI-enabled capabilities across how Proofpoint delivers services and how Services teams operate internally.

Austin, TX30+ days ago

Remote

$94,900–$130,500 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients.

New!

Austin, TX or Phoenix, AZ4 days ago

Pay within each range is based on a variety of factors including, but not limited to, to primary work job-related knowledge, skills, experience, training, licensure and certifications, business requirements, geographic location and other business and organizational needs. SiteOwl is a B2B SaaS platform used by physical security integrators and enterprise security teams to manage the entire lifecycle of physical security systems—from initial design to installation, maintenance, and long-term asset tracking.

Austin, TX30+ days ago

In this role, you will support the Platforms and Devices Product Area and will require close collaboration with stakeholders across Product, Engineering, Responsible AI, Legal, Regulatory, PR, and Government Affairs to enable the growth of the Platforms and Devices business and product innovation by promoting trust as well as mitigating safety, regulatory and reputational risks. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads.

Texas, TX10 days ago

Position: Senior Product Owner (Wealth Management)Location: Fort Mill, SC | New York, NY | Austin, TXExperience: 7-10+ YearsCompany OverviewIncedo is a US‑based consulting, data science, and technology services firm with more than 3,000 professionals across the US, Mexico, and India. This role acts as a trusted business partner, driving strategy, leading cross-functional teams, and delivering solutions that enhance advisor experience, trading capabilities, and operational efficiency.

Austin, TX10 days ago

In this role, you'll provide enterprise-level technical assistance to our rapidly growing global customer base, ensuring that both technical and non-technical end users receive effective solutions through various channels. Employee Assistance Program: Emotional Support Counseling services - 24/7 Life Coaching, Dependent Care, Elder Care, Financial & Legal Support, Wellness Coaching, New Parent Support and more.

Austin, New York30+ days ago

$26–$32 Per Hour

Documentation: Create and maintain detailed documentation of support cases, including problem descriptions, solutions, and customer interactions to facilitate knowledge sharing and continuous improvement. Collaboration: Work closely with engineering and product teams to escalate complex technical issues and provide feedback on product performance and user experience.

Austin, TX30+ days ago

This is not a traditional warehouse role—you’ll play a key part in both operational execution and technical support, working closely with our Head Technician and Logistics Lead. This position is ideal for someone who enjoys hands-on work, technical problem-solving, and process improvement, and who thrives in a fast-paced, evolving setting.

Austin, Texas30+ days ago

$64,800–$113,000 Per Year
Full-time

Bruker Nano Surfaces and Metrology manufactures the world's leading Cryo Dry Cleaning systems, Atomic Forces Microscopes, Stylus profilers, X-Ray Metrology (XRR, XRD, XRF, XRI, TXRF), Mask Repair, non-contact 3D optical microscope instrumentation, and Tribology systems. Proven experience of analytical capability, theoretical understanding of physics, working knowledge of electronics, mechanics, control systems, computers, networking, and common tooling such as oscilloscope, multi-meter, etc… to be an effective independent problem solver of complex system, product user, and/or application issues.

Austin, TX30+ days ago

We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers. As a Business Support Engineer at Meta, you will be given the opportunity to specialize in one of our key business areas across Ads, Business Messaging, Telecommunications and Fintech, and combine your experience of proven customer service skills with a product focus to ensure that key insights are communicated to our product teams.

Austin, Texas30+ days ago

Eagle Eye Networks is an innovative, global start-up building the only platform powerful enough to support the future of video surveillance and security. Diversity: We embrace our global presence, the diverse ideas and backgrounds of our team to improve our culture, our products and grow our people and our business.

Austin, Texas30+ days ago

Hands-on experience on Design, develop, and maintain software solutions in Python programming and test automation using Robot Framework, with a strong understanding of automation infrastructure. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries.

Austin, TX30+ days ago

$50,000–$75,000

Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery ).

Austin, TX30+ days ago

$85,000–$125,000

Senior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. Technicians are expected to have intermediate to advanced knowledge of the following technologies, with the ability to quickly expand and deepen that knowledge as needed.

Austin, Texas30+ days ago

Remote

We are looking for an English-speaking professional (C1 level) to join a global e-commerce team, supporting vendor operations and product management. This is a fully remote freelance opportunity, ideal for someone with strong experience in product catalogue management, content optimization, and account operations.

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Product Support Jobs in Austin, TX

Jobs

Maximo Product ManagerSoal Technologies Inc

Computer Support Specialist [17874]ATR Arena Technical Resources

Technical Sales RepresentativeEcolab Inc.

Executive Assistant/Admin SpecialistPROLIM Corporation

PIM Implementation SpecialistSoal Technologies Inc

Product Support AnalystLumen Solutions Group Inc

Product Assurance Specialist - (Product Testing)ETC

Technical Support Representative IV - Team LeadFacility Solutions Group, Inc.

Product Development Specialist Cable Accessories3M

Product Development Specialist - Materials Development3M

Automotive Product Specialist - Mercedes-Benz of South AustinGroup 1 Automotive, Inc.

Sales & Product Demonstration SpecialistManatron, Inc.

Technical Support RepresentativeFacility Solutions Group, Inc.

Technical Product Manager - Data CenterTECO Westinghouse

Product Manager - Electric MotorsTECO Westinghouse

J.P. Morgan Wealth Management - Vice President, Investment Product SpecialistJPMorgan Chase Bank, N.A.

Field Product Specialist / FPS (Teradyne, Austin, TX)Teradyne

Senior Product Manager - RemoteCorpay

Product Marketing SpecialistStride, Inc.

Product Owner RPA - Charlotte NC/ Austin TXGeorgia Tek Systems

Product Specialist - Austin, TXe-MDs

Director of Customer Service (Aerospace & Defense Products)Molex

Sr. Supply Chain Product Manager, Electrical AssembliesAmazon

Technical Support Rep (Onsite in Austin)Burnett Specialists

Senior Product Marketing Lead, CybersecurityCloudflare

Resolution Specialist - VR Developer SupportConcentrix

Technical Support Engineer - KafkaConfluent

National Support EngCanon USA & Affiliates

Technical Customer Support Specialist - Contract-to-hire opportunitySalesRabbit

Application Support AnalystQ2 Software, Inc

Product Development and Analytic Technical LeadAdvanced Micro Devices, Inc

Manager of Research and Insights, Product ExperienceCardinal Health

Sr. Product Manager, Marketing AI ApplicationsAdvanced Micro Devices, Inc

InfoSphere Optim Software Developer Support EngineerIBM

Principal Product Manager, Applied AI & Agentic Services SolutionsProofpoint

Senior Product Owner - EMRCenterWell

Technical Support SpecialistSiteOwl Inc.

Product Policy Lead, Platforms and DevicesGoogle

Senior Product OwnerQode

Technical Support EngineerInvicti Security

Support EngineerOnline River

Warehouse Support Associate Tech TraineePro Coffee Gear

Engineer, Field Service/SupportBruker

Business Support Engineer, NetworkingMeta

Technical Support AgentBrivo

Network Technical Support EngineerKeysight Technologies, Inc.

Technical Support Analyst (Tier 2)GCS Technologies

Senior Technical Support Analyst (Tier 3)GCS Technologies

Freelance E-Commerce Vendor Support Specialist – RemoteVelenosi&Meredith

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