Product Specialist

Electrical Product SpecialistSMC Corporation of America is seeking a highly driven Electrical Product Specialist to support the growth and promotion of advanced industrial automation solutions across key manufacturing markets. This role combines technical expertise, customer engagement, strategic sales support, and project management to help customers implement cutting-edge electrical automation technologies that improve machine performance, efficiency, and reliability.This is an ideal opportunity for someone with experience in industrial automation, electrical engineering, controls, sensors, electric actuators, industrial networking, or factory automation who enjoys working directly with customers, sales teams, and engineering groups to solve complex application challenges.About the RoleThe Electrical Product Specialist serves as the primary technical and commercial expert for SMC's electrical automation product portfolio, including:

Electric actuatorsIndustrial communication and networking solutionsSensorsIonizersAdvanced automation technologies

In this role, you will partner closely with Sales, Engineering, Marketing, and customers to identify opportunities, support product implementation, drive technical presentations, and contribute to long-term strategic growth initiatives.Key Responsibilities

Build and maintain strong relationships with customers, distributors, engineering teams, and sales personnelIdentify customer needs and recommend tailored electrical automation solutionsProvide technical expertise during pre-sales and post-sales support activitiesDeliver technical presentations, product demonstrations, and training sessions to customers and internal teamsAssist with implementation, sizing, and application support for electrical automation productsCollaborate with engineering and marketing teams to provide technical feedback for new product developmentSupport strategic product launches and market expansion initiativesIdentify competitive industry trends and emerging technologies within industrial automationGenerate new business opportunities and support lead development activitiesParticipate in regional, national, and local trade shows and customer eventsMaintain detailed records of customer interactions, projects, opportunities, and sales activity within CRM systemsSupport target accounts and strategic customer projects related to SMC electrical automation solutionsAnalyze customer feedback and market conditions to help improve products and servicesWork cross-functionally with internal departments to ensure customer satisfaction and project success

Qualifications

Bachelor's degree in Electrical Engineering, Engineering Technology, Industrial Automation, Mechatronics, or related field preferredEquivalent industry experience with an Associate degree may also be consideredExperience in technical sales, applications engineering, industrial automation, controls engineering, or factory automation preferredStrong understanding of electrical systems, automation technologies, and industrial manufacturing processesExperience with electrical automation products such as electric actuators, industrial communication systems, sensors, PLC integration, or related technologies preferredAbility to build relationships with customers and communicate effectively with technical and non-technical audiencesStrong presentation, troubleshooting, and problem-solving skillsExperience using CRM software and managing technical sales activitiesAbility to manage multiple projects and customer priorities simultaneouslyResults-driven mindset with strong organizational and strategic thinking abilities

Preferred Industry ExperienceExperience supporting or working within industries such as:

PackagingAutomotive manufacturingFood and beverageElectronics manufacturingPharmaceutical and life sciencesChemical processingLaser cutting and material handlingIndustrial machinery and OEM environments

Travel Requirements

Frequent travel to customer facilities and industry eventsOvernight travel may exceed 50%Must be able to transport product samples and equipment up to 50 lbs

Why Join SMC?SMC is a global leader in pneumatic and electrical automation technology, providing innovative solutions that support manufacturers across a wide range of industries. Joining SMC means becoming part of a collaborative, growth-focused organization where technical expertise and innovation are highly valued.Apply today to help shape the future of industrial automation.For Internal Use Only:Sales001