Product Support Analyst/Tech Writer

Product Support Analyst/Tech Writer

Job ID: 2616167

Location: Santa Maria, CA, United States

Date Posted: Aug 27, 2026

Category: Logistics

Subcategory: Logistics

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 25% of the time

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: On-Site

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Job Description

Description

SAIC seeks an experienced and energetic Principal Product Support Analyst / Technical Writer to directly support the modernization of the space launch ranges, meeting mission requirements, providing range capabilities, and supporting the Assured Access to Space (AATS) mission. The overarching purpose of the program is to perform system modernization and digital transformation projects that will enable the acceleration of the space launch cadence to enable the Spaceport of the future. This position is located in Santa Maria, CA.

Job Responsibilities:

• Write, edit, and maintain user guides, Technical Orders and Contractor Furnished Equipment Notice (CFEN), following MIL-STD and MIL-PRF requirements.
• Conduct technical data updates for Technical Orders (TOs), Work Unit Codes (WUCs), engineering drawings, and other controlled documents.
• Generate, upload, and maintain technical data using Windchill and related data management systems.
• Experience with product structures, engineering documentation, and sustainment engineering activities.
• Translate complex engineering data into clear, concise instructions for operational personnel.
• Coordinate peer reviews and validation/verification events with stakeholders

Qualifications

• Bachelor''s and ten (10) years or more of related experience; master''s and eight (8) years or more experience; PhD or JD and five (5) years or more experience. Experience will be considered in lieu of a degree.

• Experience Working in Adobe FrameMaker.

• Experience delivering multiple simultaneous modernization initiatives.

• Demonstrated proficiency in communicating with customers to fully understand operational requirements; and in translating those requirements into project plans and performance measures.

• Familiarity with mission-critical, data network operations, maintenance, and sustainment.

• Must have secret clearance

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Overview

SAIC accepts applications on an ongoing basis and there is no deadline.

SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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