Product Support & Customer Success Specialist

Cooley

Washington, DC

JOB DETAILS
SALARY
$93,000–$135,000 Per Year
SKILLS
1st Level Support, Communication Skills, Customer Support/Service, Customer/Client Research, Internet/Online Service, Onboarding, Product Support, Software Development
LOCATION
Washington, DC
POSTED
2 days ago

Cooley LLP is looking for a Product Support Specialist to join their Innovation team. This role involves providing first-level support and product management for online services, collaborating with various teams and practitioners across the firm. Responsibilities include managing application development requests, onboarding users, and communicating user feedback to improve products.The ideal candidate will have 4+ years of experience, excellent communication skills, and the ability to work in a fast-paced environment. The expected salary range is $93,000 – $135,000 annually, depending on experience and location.#J-18808-Ljbffr

About the Company

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Cooley