NewProduct Design Director, Card Servicing and Support Platform Design Discover Financial ServicesProduct Design Director, Card Servicing and Support Platform DesignMcLean, VA$230,400–$263,000 / yearLeveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes. Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results.
NewSenior Product Specialist, ePCR & Fire Software SarnovaSenior Product Specialist, ePCR & Fire SoftwareWashington DC, DCThis role serves as a key operational partner to Product Management, Development, QA, and Support teams by maintaining product documentation, coordinating release readiness activities, tracking deliverables, and ensuring customer-facing communications remain accurate and current. The role helps maintain alignment across teams throughout the software development lifecycle while supporting product adoption through knowledge management, customer documentation, and training resources.
NewDirector, Product Management Discover Financial ServicesDirector, Product ManagementMcLean, VA$230,400–$263,000 / yearCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Product Support Specialist AuthoriumProduct Support SpecialistWashington, District of Columbia$78,000–$90,000 / yearIncident Support : Participate in regular rotations for weekday and on-call coverage, providing emergency support to enterprise customers, and working with Product & Engineering teams to coordinate incident relief, resolution, and communications. Experience working with engineering and product teams as part of the software development process, maintaining a backlog, managing prioritization and criticality definitions, and aligning them to internal and external SLAs.
Product Support Specialist I - Smart Maintenance AppFolio IncProduct Support Specialist I - Smart MaintenanceWashington DC, DC$19.30–$20.75 / hourThis is a customer-facing position focused on live voice and digital queues and requires a balance of communication savvy, service mindset, and problem-solving ability. You'll use your expertise to clarify complex or unclear requests-often by reaching out directly to residents for additional details or connecting with vendors to ensure timely and accurate service.
Product Support Specialist Cooley LLPProduct Support SpecialistWashington DC, DC$93,000–$135,000 / yearWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. 4+ years direct applicable experience (e.g., engaging with end-users to provide support of online services, including troubleshooting, and capturing any feedback and observations about end-user behaviors that might inform future product development or support documentation and processes).
IT Product Support Specialist (Salesforce) Great MindsIT Product Support Specialist (Salesforce)Dc, District of ColumbiaRemoteReporting to the Senior Manager, Service Desk, the IT Product Support Specialist will act as a key member of the Service Desk team and will serve as the front line for resolving and triaging support requests related to enterprise business applications, including, but not limited to, Salesforce, NetSuite, and other SaaS tools critical to Great Minds’ operations. This role will support a wide range of business units, including Sales, Finance, HR, and Operations, focusing on Tier 1 and Tier 2 support, identifying user issues, escalating bugs or configuration requests to appropriate teams, and documenting recurring issues and solutions.
Product Support Engineer Cooley LLPProduct Support EngineerWashington DC, DC$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Product Support Subject Matter Expert Paradigm Max Q LLCProduct Support Subject Matter ExpertArlington, VA$120,000–$190,000 / yearFull timeTitle: Product Support Subject Matter ExpertLCAT: Operations Research Analyst SME Level 3Location: Arlington, VAWork Arrangement: Hybrid with possible Remote OptionClearance Requirement: Active Secret ClearanceEducation: BA/BS in Business, Logistics, Operations Research, Computer Science, Mathematics, Statistics, Physics, Engineering, or related fieldAbout UsParadigm Max Q is redefining defense industry support. Salary Range (DMV Market)$120K-$190K annuallyLocation-Based CompensationCompensation is determined based on the employee's primary work location, applicable labor market, experience, education, certifications, security clearance, and other job-related factors.
Associate, Product Support Berkeley Research GroupAssociate, Product SupportDistrict of ColumbiaServe as a subject matter expert for Second Sight Solutions software products, with an understanding of the systems, workflows, and user interaction to offer education support to address complex issues for users of the Second Sight Solutions platforms. Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company, and our innovative technology reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and their customers.
Product Support Engineer Brandes Associates IncProduct Support EngineerMD$165,000–$175,000 / yearThe Product Support Engineer is a customer-facing position which ensures the sustained operations of AET products within the customer environment, coordinates with the AET development and in-service engineering teams to coordinate releases, perform installations, troubleshoot complex issues and act as the day-to-day customer interface. Relevant military technical training, DoD operational messaging experience, industry certifications, or equivalent technical training may be considered when combined with demonstrated hands-on experience supporting, administering, troubleshooting, integrating, or sustaining mission software systems.
Product And Systems Support Specialist Shore United BankProduct And Systems Support SpecialistAnnapolis, MD$28–$35 / hourWe serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Product and Systems Support Specialist Shore United BankProduct and Systems Support SpecialistAnnapolis, MD$28–$35 / hourWe serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
NewProduct Support Analyst Colleague Ellucian Company LPProduct Support Analyst ColleagueVARemoteEllucian''s AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. If you are an advocate for the customer experience, if you believe in the transformative power of higher education & want to join a team of highly skilled and high-performing analysts try joining our team.
Product and Systems Support Specialist Shore Bancshares IncProduct and Systems Support SpecialistWaldorf, MD$28–$35 / hourWe serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Product Support Engineer Daon IncProduct Support EngineerFairfax, VARemoteFor over 25 years, we have partnered with governments and leading enterprises to deliver secure, seamless identity experiences across financial services, telecommunications, healthcare, travel, and critical infrastructure. Our TrustX platform enables organizations to orchestrate secure, scalable, cross-channel identity workflows supporting identity verification, biometric authentication, and lifecycle management across complex environments.
NewProduct Support Advisor Sysco CorpProduct Support Advisorjessup, MD$62,800–$94,200 / yearResponsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships. JOB SUMMARY: Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO.
Product Support Engineer M9 SolutionsProduct Support EngineerAnnapolis Junction, Maryland$60,000–$180,000 / yearWith 15+ years of proven delivery and growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 Solutions is a proud participant in the Virginia Values Veterans (V3) program and supports the Military Medics and Corpsmen (MMAC) initiative, demonstrating our commitment to hiring and supporting veterans, transitioning service members, military spouses, and dependents.
Product Support Manager, IPS Oceaneering International IncProduct Support Manager, IPSHanover, MD$87,100–$130,700 / yearThe Oceaneering Technologies (OTECH) group is seeking a Product Support Manager (PSM) to establish and oversee program and project Integrated Product Support (IPS) functions required to establish material and system readiness resulting in successful life cycle sustainment of subsea and maritime systems. The PSM is responsible for managing life cycle support functions required to field and maintain the readiness and operational capability of major systems, subsystems, and components supporting the Program Manager''s life cycle management responsibilities.
Cloud Finance Product Support Lead R2R (GL/intercompany/Cash Management). NET2SOURCE INCCloud Finance Product Support Lead R2R (GL/intercompany/Cash Management).Hanover, MDYou will be working closely with business users and IT experts to support Oracle fusion landscape comprising of Oracle Cloud Finance Product Support Lead R2R (GL/intercompany/Cash Management), 100+ integrations and complex PaaS extensions. 12 to 14 years of experience as a Functional SME with expertise in Oracle Cloud Finance Product Support Lead R2R (GL/intercompany/Cash Management) (nice to have Oracle Cloud and PPM Billing & Costing).