Product Support Engineer - Power Systems - Middletown, NY

• Provide advanced technical support for field technicians and customers.
• Troubleshoot complex power system and UPS-related issues.
• Develop and maintain technical documentation and operating procedures.
• Support product quality initiatives and root cause investigations.
• Deliver technical training for technicians and end users.
• Collaborate with engineering, operations, and project teams to resolve technical challenges.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Hybrid Flexibility - one day remote a weekJoin a leading group in the critical power, UPS, and electrical space

• Bachelor's degree in Electrical Engineering or related field.
• 7+ years of experience in power systems, UPS, or electrical engineering.
• Expertise in power electronics, SCRs, IGBTs, and control systems.
• Strong troubleshooting and root cause analysis capabilities.
• Experience with PLCs, ladder logic, and technical training.
• Ability to travel as needed with a valid driver's license and passport.

My client is a well-established engineering and technology company specializing in critical power solutions and electrical infrastructure systems. They support customers across a variety of industries where reliable power is essential to operations. The organization is known for technical excellence, innovation, and a strong commitment to customer success.

• Competitive salary and comprehensive benefits package.
• Opportunity to work with advanced critical power technologies.
• Career growth within a highly specialized engineering environment.
• Exposure to global engineering and product support teams.
• Diverse and technically challenging projects.
• Stable organization with a reputation for innovation and excellence.

If you're a Product Support Engineer, Electrical Engineer, Power Systems Engineer, UPS Engineer, Technical Support Engineer or simialr background looking for your next opportunity, apply today to learn more about this exciting role with my client.