CertaPro Painters is a leader in the residential and commercial painting industry. We are a professional painting contractor specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients.
Overview
- Provide an exceptional experience for CertaPro Painters’ customers to dramatically differentiate ourselves from our competition by delivering exceptional painting experiences to our customers.
- Fulfill the obligations of the essential functions; Production, Quality Assurance, Administration, and Marketing.
Responsibilities
- Work closely with Sales Associates to understand all aspects of jobs
- Managing the production schedule and assign painters to projects
- Managing residential customer communication after the sale
- Ensuring non-sales related aspects of projects are complete and ready for production, including assisting customers with color selection, HOA approvals, and other potential projects delays
- Determine quantity and order paint for projects
- Hand off jobs to painters when Sales Associates are not available
- Ensure painters provide daily updates on current painting project
- Track paint, materials, equipment, painter hours and purchases. Cost jobs and bill customers
- Perform quality assurance site visits. Ensure jobsites are clean and painters are properly branded
- Handle customer call backs and complaints
- Schedule and assign warranties
- Assist with recruiting painters, carpenters, stucco masons and other relevant trades
- Cost jobs
- General office duties
Qualifications and Skills
- Current driver's license and reliable transportation and valid insurance. Position will travel to and from job sites and as needed.
- Exceptional communication skills with a friendly, positive demeanor
- High attention to detail and a strong work ethic