The Gastonia Plant Shift Leader is responsible for leadership and support of our production personnel within their shift. The Shift Leader is expected to seek out learnings and understandings to know what is necessary for their team, and individual team members, to successfully grow, develop, and deliver results. The Shift Leader also manages and oversees all shift operations in a manner that enhances the plant's safety, engagement, cost, productivity, efficiency, quality, and customer service. The Shift Leader is expected to drive continuous improvement efforts brought up on shift all the way through to completion.
The Shift Leader works a 12-hour rotating shift with his/her corresponding team: A, B, C, or D.
Reports to: Operations Leader
Span of Control: Operations Technicians (9-10 employees)
JOB RESPONSIBILITIES
Lives the Safety Stand, Adheres to Safety Responsibilities, & Consistently Drives to a Safer Workplace
- Constantly work to ensure a safe work environment through strict adherence to OC safety policies and procedures
- Drive the execution of regular safety requirements - Monthly participation, BBS, Hazard Identification, safe work permits, reporting of near misses, safety inspections, etc.
- Effectively communicate Owens Corning's stand on safety throughout the Operations Department to ensure employees believe in and behave in a manner that supports our stand: all accidents are preventable, safety is everyone's responsibility, and that working safely is a condition of employment at Owens Corning
- Drive Continuous improvement in the areas of Safety and Housekeeping
- Reports any unsafe act, condition, accident, or injury immediately.
Drive Actions to Support Customer Satisfaction and Quality Commitments
- Understand and communicate customer expectations throughout the Operations Department, and ensure all products meet customer standards and requirements
- Develop Standard Work for areas that directly correlate to Quality Management
- Perform Root Cause Analysis with the involvement of team members on all quality issues/ customer complaints
- Train the shift on problem solving skills, empower team members to act, and coach through to resolution
- Participate in customer trials (both onsite and at customer locations) to support customer needs and requirements
Lead and Develop Talent
- Have the technical aptitude and knowledge to coach team members on process knowledge and technical understanding of the different areas of the line
- Enforce accountability across the shift for adherence to plant and corporate policies and procedures
- Fairly and effectively allocate people resources to cross-training efforts and execute proper documentation and updates along with this process
- Develop and oversee onboarding and training plans for new hires as needed
- Regularly provide candid feedback on expectations and performance to team members
- Actively participate, and encourage team members to participate, in training and growth opportunities
- Partner with HR to continuously improve and implement the performance management system for primary employees
- Execute quarterly performance review process and deliver feedback and action plans to team members
- Establish an engaged workforce on shift characterized by mutual trust, open communication, teamwork and recognition
- Gather input from and engage all team members in productivity initiatives
Accountable for Administrative Processes
- Verify team member time and attendance as well as scheduling
- Drive overtime needs to a minimum, and schedule employees for overtime only as business needs dictate
- Appropriately track and document employee occurrences and subsequent coaching conversations as needed. These could be for safety, attendance, performance, etc.
- Document and communicate shift happenings through daily shift reports
- Other administrative tasks related to the efficient management of the shift
Drive Total Productive Maintenance (TPM) Actions & Implementation
- Ownership of TPM activities in increasing total production standards
- Responsible for leading the development and execution of TPM implementation plans to meet and exceed the business objectives
- Hold team members accountable for follow-through on TPM activities or improvements.
- Support the TPM leader with various TPM related activities
Total Productive Maintenance (TPM): Work to drive a Zero Injury, Zero Defect, Zero Loss Culture
Autonomous Maintenance (AM):
- Own the equipment on the line in terms of CIL (cleaning, inspection, and lubrication) standards
- Ability to learn troubleshooting methodology such as cause mapping or five why analysis
- Troubleshooting ability to solve tags created regarding abnormalities
Focused Improvement (FI):
- Combines the collective talents of a company to create an engine for continuous improvement
- Provide the methodology and disciplined approaches to be able to identify and eliminate losses through loss tree deployment
Training & Development (T&D):
- Operators develop skills to routinely maintain equipment and identify emerging problems.
- Maintenance personnel learn techniques for proactive and preventative maintenance.
Safety, Health & Environmental (SHE):
- Eliminates potential health and safety risks, resulting in a safer workplace.
- Specifically targets the goal of an accident-free workplace
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS:
- 4+ years of work experience in manufacturing, industrial, or related environment
- Highschool diploma or GED
- 2+ years of leadership or supervisory experience
PREFERRED EXPERIENCE:
- Bachelor's degree in engineering or other related fields
- Six Sigma Green Belt/Yellow Belt
KNOWLEDGE, SKILLS & ABILITIES:
- Engages and cares for others, promoting safety as a condition of employment
- Encompasses skills necessary of OC growth capability: ideation, evaluation, & action
- Computer Proficiency, MS Excel, MS Word, SAP
- Desire to continuously learn, ability to tie area tasks to site strategy
- Process and Technical Aptitude
- Lead through the safety and corporate vision
- Self-awareness and connection to OC Employee Values: Innovation, Sharing, Fun, Respect, Candor, Accountability
- Ability to coach and drive results through others
- Ability to effectively communicate to all levels of management and all primary employees
- Possesses strong business and financial acumen
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About Owens Corning
Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC Advantages - including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position - to help customers win and grow in the market. Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC). For more information, visit www.owenscorning.com.
Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.
