The Production Supervisor is responsible for directing operations and leading personnel within a rotating shift environment, while ensuring a strong understanding of customer needs to drive growth and success. This role oversees all shift activities to deliver exceptional performance in safety, employee engagement, cost control, productivity, efficiency, quality, and customer service. By fostering operational excellence, the Production Shift Leader plays a critical role in achieving plant objectives and delivering superior results.
Reports to: Operations Leader
Schedule: 12-hour Rotating Night Shift
Span of Control: Approximately 30-35 employees
JOB RESPONSIBILITIES
Living the safety stand and adhering to safety responsibilities
- Promote and enforce a culture of safety by ensuring compliance with all safety policies, procedures, and regulations.
- Conduct regular safety audits, risk assessments, and incident investigations.
- Lead safety huddles and awareness initiatives to reduce workplace hazards.
- Lead execution of monthly team safety requirements - including completion of behavior-based safety observations, near miss reporting, safe work permits, safety meetings, pre-shift safety inspections, departmental inspections, etc. and builds a culture where safety is the number one priority.
- Participates in the investigation of safety incidents and leads root cause analysis to drive for permanent resolution.
Achieve customer satisfaction and quality commitments.
- Understand and communicate customer expectations throughout the Operations Department, and ensure all products meet customer standards and requirements.
- Ensure timely and accurate production to schedules in order to meet or exceed delivery to promise.
- Plan, coordinate, and supervise daily production activities to meet output, efficiency, and quality targets.
- Perform root cause analysis with the involvement of operators on all quality issues and resolve.
- Train operators on problem solving skills, and coach through resolution.
- Monitor production metrics and implement corrective actions to address variances.
- Collaborate with quality assurance to ensure products meet or exceed standards.
Leading and Developing Talent
- Engages all teams to collaboratively own the success of the business by contributing to continuous improvement in the areas of safety, quality, cost, productivity, etc.
- Provides candid feedback on expectations and performance to members of the team on a regular basis and drives appropriate actions for further improvement.
- Identify skill gaps and coordinate ongoing training and cross-training opportunities.
- Support career development through coaching, mentoring, and performance feedback.
- Invests in the growth and development of team members and others to achieve sustained success.
- Implements and documents corrective action when performance issues occur.
- Partners with relevant stakeholders to ensure team members are well trained and up to date on certifications required to perform the full scope of the job.
- Effectively communicates critical plant performance metrics to team members on a daily basis to ensure engagement.
Managing Operations
- Reaches mutually beneficial agreement with all operating departments on required capacity specifications. Capacity specifications are measured by Overall Equipment Effectiveness (OEE) or a similar metric that measures capacity related to quality, availability, and performance.
- Analyses and communicates output data to the Leader on a regular basis.
- Assesses situations and takes action to proactively mitigate potential problems.
- Ensures consistent product quality by guiding team members to analyze key process variables, maintain critical product and equipment information.
- Performs root cause analysis in partnership with key stakeholders to address quality issues, and resolves those issues in a timely manner.
- Utilizes proper resourcing to meet cost targets.
- Partners with the maintenance staff to ensure the efficiency of plant equipment.
- Verify time and attendance reports ensuring processing and production needs are met.
Employee Engagement and Communication
- Foster a positive and inclusive work environment that values diversity and collaboration.
- Maintain open lines of communication with team members through regular meetings, feedback sessions, and one-on-one check-ins.
- Recognize and celebrate team achievements and individual contributions.
- Encourage all employees to build strong working relationships and communication through living OC's values: Caring, Curious, Collaborative and Committed.
Continuous Improvement
- Identify opportunities for process improvements and cost reductions.
- Lead and participate in TPM, specifically support the AM pillar and pillar teams.
- Encourage employee involvement in problem-solving and innovation.
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS:
- Completed High School Diploma or equivalent required
- Must be at least 18 years of age
- Must be proficient in speaking, reading, and writing English
- Must be able to provide authorization to work in the United States
- Must have the ability to work independently with minimal supervision
- Must be able to flex work hours as needed to fulfil company objectives
- Ability to work in extreme temperatures and working around dust and particulates
- Strong knowledge of safety regulations, quality systems, and production processes.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using production management software and Microsoft Office Suite.
PREFERRED EXPERIENCE:
- Previous experience in Microsoft Suite Programs
- Bachelor's Degree
- 3+ years of supervisory experience in a manufacturing, industrial or related environment or any other related experience.
- Six Sigma Green Belt and continuous improvement experience
About Owens Corning
Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC Advantages - including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position - to help customers win and grow in the market. Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC). For more information, visit www.owenscorning.com.
Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.
