Production Supervisor

Production Supervisor — 2nd Shift | South Windsor, CT (Onsite)

Shift: Monday–Friday, 4:00 PM – 12:00 AM
Employment Type: Full-time | Onsite
Team Size: Supervises 15–25 employees (permanent & temporary)

We are seeking an experienced Production Supervisor to lead production operations in a fast-paced, high-volume environment. This role is responsible for workforce leadership, workflow coordination, quality control, and ensuring production goals and client SLAs are consistently met.

Key Responsibilities

• Oversee daily production operations and supervise 15–25 team members

• Receive and distribute materials from the warehouse to the production floor

• Verify materials, media, and job accuracy prior to sign-off

• Ensure operators receive proper technical, quality, ISO, and cross-training

• Support labor efficiency by cross-training staff and aligning the workforce to the right equipment

• Manage and optimize the use of Bindery, Insertion, Postal Sort, and related mail-industry equipment

• Prioritize and complete jobs on the Must-Mail list and track high-priority (hot) jobs

• Coordinate with Print Room, Forms, Inkjet, and Scheduling teams to support SLA commitments

• Provide warehouse teams with lead-time for material needs and inventory accuracy

• Partner with outside vendors for labor planning and sorting needs

• Maintain and enforce safety standards across the production floor

• Coach, mentor, and develop team members; conduct performance reviews and support career growth

• Lead staffing, training, scheduling, performance, and workforce engagement initiatives

About the Role

This position plays a key leadership role in ensuring operational efficiency, cost-effectiveness, and production quality. The Supervisor is accountable for labor management, cost-per-unit performance, and continuous improvement across production lines while supporting a collaborative and high-performance culture.

This is an onsite position located at a Broadridge facility.