Production Support Engineer

Role: Senior Engineer

Required Skills: Manufacturing Process Automation

Qualification: BACHELOR OF COMPUTER SCIENCE

Experience: 8 - 12 Years

Function: TECHNOLOGY

Apply By: 2027-01-03

Profile Must Have Technical/Functional Skills/Knowledge/Experience

• Ability to interpret engineering drawings, geometric dimensioning and tolerancing (GD&T;), technical specifications

and manufacturing requirements.

• Experience supporting manufacturing process validation, production readiness, FAIR, process capability studies,

SPC, MSA and Gauge R&R; activities.

• Demonstrated ability to investigate production issues using structured problem-solving methods such as Root Cause

Analysis, 8D and 5-Why, and to implement effective corrective actions.

• Practical experience supporting precision manufacturing, machining, assembly or inspection operations in a

production environment.

• Working knowledge of aerospace quality requirements, including AS9100, non-conformance control, process

compliance and quality management systems.

• Hands-on experience providing shop-floor engineering support, responding to production disruptions and working

with operators to restore stable output.

• Experience using manufacturing systems and data tools such as MES, Teamcenter, Minitab and Microsoft Excel to

analyse issues and monitor production performance.

• Strong analytical, communication and prioritisation skills, with the ability to coordinate effectively across production,

quality, maintenance, design and supply chain teams.

Nice-to-Have Skills

• Previous experience supporting aerospace, defence or other safety-critical and highly regulated manufacturing

operations.

• Practical knowledge of Lean Manufacturing, Six Sigma and continuous improvement tools applied to production

problem-solving.

• Experience supporting process audits, product audits, quality reviews and manufacturing compliance assessments.
• Lean Six Sigma Green Belt, or an equivalent qualification in continuous improvement or structured problem-solving.

Roles & Responsibilities

The Role

A Production Support Engineer provides hands-on technical support to manufacturing operations, resolving

day-to-day production issues to maintain safe, efficient and consistent output. The role focuses on investigating

process disruptions, implementing corrective actions, improving process stability and working with cross-functional

teams to sustain quality, delivery and operational performance.

• Provide hands-on engineering support to production teams, resolving day-to-day manufacturing issues to maintain

safe, efficient and consistent output.

• Interpret engineering drawings, GD&T; requirements, technical specifications and manufacturing documentation to

support production and inspection activities.

• Support production readiness, process validation and the introduction of new or modified products and processes

into manufacturing.

• Create, review and maintain manufacturing documentation, including work instructions, process plans, control plans

and inspection requirements.

• Investigate production disruptions, non-conformances and process deviations, implementing containment,

root-cause analysis and effective corrective actions.

• Drive continuous improvement initiatives using Lean methods and production data to reduce recurring issues,

defects, waste and process variation.

• Work closely with production, quality, maintenance, design, procurement and supplier teams to resolve technical issues and sustain operational performance.
• Support process audits, quality reviews and compliance activities in line with AS9100, customer and regulatory

requirements.

• Monitor production and quality KPIs, identify adverse trends and implement actions to improve yield, process

capability, delivery and operational efficiency.

Managerial Skills

• Leadership & People Management
• Communication & Stakeholder Management
• Decision Making & Problem Solving.

Salary Range: $80,000 - $100,000 per year

TCS Employee Benefit and Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.