• West Columbia, SC
  • Full-time
7 days ago

Job Description

Benefits:
  • Health insurance
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary

Production Manager / Producer — Liz Portee State Farm | West Columbia, SC


Are you a people-first leader who also loves helping clients and driving results?
Liz Portee State Farm is seeking an experienced Production Manager (Agency Leader + Producer) to run our office day-to-day, manage the team, and actively produce insurance business.


This role is a true leadership position—you lead, you coach, and you help drive sales. You’ll be the go-to person for the team: the one they report to, bring questions and problems to, and are held accountable by. You’ll work closely with the agency owner on goals and direction while also being a visible, active producer in the market.


You’ll thrive here if you:


  • Have real experience leading and managing a team (not just individually producing)
  • Can sell insurance confidently while also coaching others to do the same
  • Are comfortable holding people accountable, giving feedback, and having tough conversations
  • Communicate clearly and professionally—especially when clients or team members need help quickly
  • Are highly organized and able to keep multiple priorities running smoothly at once
  • Want to lead the office with day-to-day ownership, not just manage from afar
What You’ll Do:


Leadership + Office Management


  • Manage and supervise agency staff (coaching, performance, scheduling, and day-to-day accountability)
  • Lead daily operations to ensure the office runs smoothly and consistently
  • Handle day-to-day escalations, resolve issues, and remove obstacles for the team
  • Track team performance metrics and flag opportunities/risks to the agency owner
  • Ensure the team follows agency processes, policies, and compliance standards
  • Build a positive, high-performing culture that improves retention and morale
Producer Responsibilities (Sales + Client Service)


  • Actively sell insurance as a producer—new business, renewals, and retention support
  • Work with the team to improve quoting, appointment setting, conversion, and follow-up
  • Maintain a strong client experience through responsive communication and proper policy servicing
  • Support the agency’s sales strategy by driving results in your own book of business while coaching others to perform
Team Coaching + Performance


  • Coach the team to improve sales, service execution, and professionalism
  • Identify training opportunities and help develop producers and support staff
  • Set clear expectations and support the team in meeting measurable goals
What You’ll Need:


  • Proven leadership or supervisory experience (managing people, not just producing)
  • Strong communication, coaching, and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Insurance or client-facing experience preferred
  • Property & Casualty and Life & Health Producer licenses (must have or be willing to obtain immediately)
Great Backgrounds For This Role:


Military, banking, call centers, financial services, insurance, sales leadership, healthcare administration, hospitality/retail leadership, teaching, mortgage lending—especially anyone who has run a team, led an office, or managed day-to-day performance.


What We Offer:


  • Salary/commission structure
  • Monthly Health Stipend
  • Paid time off (including holidays)
  • A leadership role with real day-to-day impact—and the opportunity to produce while you lead

Numbers & Facts

LocationWest Columbia, SC
Job TypeFull-time

Skills

  • Banking Servicesunmatched
  • Call Centersunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Financial Servicesunmatched
  • Health Insuranceunmatched
  • Healthcare Administrationunmatched
  • Insuranceunmatched
  • Insurance Salesunmatched
  • Leadershipunmatched
  • Militaryunmatched
  • Mortgage Lendingunmatched
  • Multitaskingunmatched
  • Office Managementunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Performance Analysisunmatched
  • Performance Metricsunmatched
  • Problem Solving Skillsunmatched
  • Production Managementunmatched
  • Regulatory Complianceunmatched
  • Retailunmatched
  • Revenue Growthunmatched
  • Salesunmatched
  • Sales Strategyunmatched
  • Team Lead/Managerunmatched
  • Training/Teachingunmatched

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