Professional and Customer Focused Security Officer - Austin

We are seeking professional, polished individuals to join our team at one of the most prestigious high-rises in Austin.  This role is focused on delivering a welcoming, organized, and high-end experience for tenants and visitors.

As the first point of contact, you will represent the building by providing exceptional service, clear communication, and a strong presence in the lobby.

Key Responsibilities:

• Greet and welcome tenants, guests, and visitors in a friendly and professional manner
• Provide directions, information, and general assistance as needed
• Maintain an attentive and visible presence in the lobby
• Assist with visitor check-in and overall lobby flow
• Communicate effectively with building management and tenants
• Help keep the lobby organized, clean, and operating smoothly
• Handle unexpected situations calmly and professionally

What We’re Looking For:

• Customer service or hospitality experience (concierge, hotel, front desk preferred)
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Strong problem-solving ability and attention to detail
• Reliable, punctual, and team-oriented
• Comfortable standing and interacting with people throughout the shift

Schedule:
Full-time and part-time positions available. Weekend and holiday availability is a plus.