PROFESSIONAL - Collection Specialist

Join Our Team as a Collections Specialist in Florham Park, NJ!

Are you a motivated individual with a knack for problem-solving and a passion for customer service? We're looking for a Collections Specialist to join our dynamic team in Florham Park, NJ. This is a temporary position with the potential to become permanent for qualified candidates. You'll enjoy a hybrid work schedule, combining the comfort of working from home with the collaborative environment of our Reworld Corp Office.

Responsibilities:

• Manage collections of outstanding accounts receivable from our client base.
• Resolve customer billing issues and reduce accounts receivable delinquency.
• Conduct daily reviews of AR aging and monitor delinquent accounts.
• Make outbound collection calls and communicate effectively via email.
• Update customer accounts with detailed notes and handle disputes professionally.
• Identify and escalate issues contributing to delinquency.
• Collaborate with clients and internal teams to resolve discrepancies.
• Perform other duties as assigned.

Requirements:

• 2-4 years of experience as a collection specialist or similar role.
• Strong communication, problem-solving, and analytical skills.
• Ability to work independently and adapt to a fast-changing environment.
• High proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Attention to detail and ability to meet deadlines under pressure.

Preferences:

• Prior corporate business-to-business collections experience.
• Associate degree or higher in Business or equivalent.
• Experience with Collection Software such as PeopleSoft, NetSuite, or Sage ERP systems.

Ready to take the next step in your career? Apply now and become a part of our team in beautiful Florham Park, NJ. We look forward to meeting you!

Subject Line: Exciting Opportunity for Collections Specialist!

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