Professional Services Manager

Catapult
  • Raleigh, NC
  • Full-time
  • Instant Apply
2 days ago

Job Description

Greensboro, NC or Raleigh, NC Full-timeThinkTech is a Managed IT Services Provider helping businesses operate securely and efficiently through technology.We're looking for a Manager of Professional Services to lead our project engineering team.In this role, you'll develop project engineers, coordinate resources, and partner with sales and service leaders to keep client projects moving forward. We're looking for someone who understands technology projects and enjoys helping both people and projects succeed.What You'll DoLead, mentor, and develop a team of project engineersOversee the delivery of infrastructure, networking, migration, and systems projects for ThinkTech clients Monitor project scope, schedules, resource allocation, and overall delivery performance Remove roadblocks and coordinate across teams to keep projects moving forward Partner with account managers and service leaders to support project planning, expectations, and execution Help resolve project challenges while maintaining a positive experience for clients and team members Review project performance and identify opportunities to improve delivery efficiency and consistencyWhat We're Looking ForExperience leading technical teams in a project-based environment Experience managing project timelines, resources, budgets, or delivery performance The ability to lead and support technical teams while maintaining focus on project outcomes, priorities, and executionStrong communication skills and the ability to build trust with both technical and non-technical stakeholders A solid understanding of technology projects and the challenges involved in delivering them successfullyHelpful ExperienceManaged services (MSP) experienceProfessional services or project delivery leadershipInfrastructure, networking, virtualization, migration, and/or systems deployment projectsExperience partnering with sales teams on project scope, timelines, and expectationsPMP, CAPM, or similar project management trainingWork EnvironmentBased in Raleigh or Greensboro with occasional travel between office locationsCompensationBase salary: $65,000 to $85,000Eligible for profit sharingWhy ThinkTech?At ThinkTech, you'll have the opportunity to lead a talented team of project engineers while partnering directly with leadership to improve how projects are executed and delivered. This role offers meaningful ownership, visibility across the organization, and the opportunity to make a measurable impact on both team performance and client success.Plus, you'll receive 16 hours of paid volunteer time each year to support causes that matter to you.Equal Opportunity EmployerThinkTech is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, natural hair or hairstyles, ethnicity, creed, color, sex, pregnancy, marital or familial status, sexual orientation, gender identity or expression, national origin or ancestry, veteran status, religion, age, disability, genetic information, or any other protected status.Reasonable accommodations are available for applicants with disabilities or sincerely held religious beliefs.Employment with ThinkTech is at-will.

Numbers & Facts

LocationRaleigh, NC
Job TypeFull-time

Skills

  • Budgetingunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Leadershipunmatched
  • Management of Information Systems/Technology (MIS)unmatched
  • Mentoringunmatched
  • Partner Salesunmatched
  • Professional Servicesunmatched
  • Project Developmentunmatched
  • Project Engineeringunmatched
  • Project Planningunmatched
  • Project Scheduleunmatched
  • Project Trackingunmatched
  • Project/Program Coordinationunmatched
  • Project/Program Managementunmatched
  • Resource Managementunmatched
  • Sales Managementunmatched
  • Team Lead/Managerunmatched
  • Technical Leadershipunmatched
  • Technical Supportunmatched
  • Time Managementunmatched
  • Virtualizationunmatched

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