Professional Services - Service - Associate Customer Service Rep

Mindlance
  • Springfield, IL
  • Quick Apply
2 days ago

Job Description

Job Description:

Associate Customer Service Rep.

1. Answer Phone Calls and direct to appropriate person.
2. Develop quotes for Aftermarket requests
3. Enter orders into SAP when PO received
4. Interface with shipping/warehouse to get urgent orders processed.
5. Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer
6. Process good receipts when parts/instruments arrive
7. Assist other personnel with other duties when demand peaks
8. Data Entry experience.

Educational requirement:

High school diploma with 2 years of experience in data entry and customer service.
or
Associate degree with minimum data entry and customer service experience.

No Overtime available currently but depends on the role.
Extensions based on the requirement.

100% onsite role - Springfield, 62704

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Numbers & Facts

LocationSpringfield, IL

Skills

  • Customer Support/Serviceunmatched
  • Data Entryunmatched
  • High School Diplomaunmatched
  • On Site Supportunmatched
  • Order Processingunmatched
  • Professional Servicesunmatched
  • SAPunmatched
  • Shipping/Receivingunmatched
  • Telephone Skillsunmatched
  • Warehousingunmatched

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