Program Analyst II - Onsite (US Citizens)

Position Summary

The Program Analyst II will independently conduct program, management, performance, and data analyses supporting SBA capital-access and lender-oversight programs. The analyst will develop metrics and dashboards, assess program performance, prepare substantive reports and briefings, and coordinate multiple concurrent projects or workstreams.

Key Responsibilities

• Conduct quantitative and qualitative analyses of program performance, workload, and outcomes.
• Design, refine, and maintain performance metrics, dashboards, scorecards, and tracking systems.
• Compile, validate, reconcile, and analyze information from multiple sources.
• Conduct basic cost-benefit and cost-effectiveness analyses.
• Prepare substantive analytical sections of reports, white papers, briefings, and presentations.
• Coordinate multiple projects, interdependent actions, deadlines, and follow-up requirements.
• Report project and analytical status to supervisors and stakeholders.
• Support financial reporting for SBA lending and lender-oversight programs.
• Analyze program requirements, processes, internal controls, and resource utilization.
• Identify trends, risks, data gaps, performance issues, and process-improvement opportunities.
• Develop conclusions and recommendations based on analytical findings.
• Present complex information clearly to technical and nontechnical audiences.
• Support Government and contractor leadership with decision-ready analysis.

Minimum Qualifications

• Bachelor’s degree in public policy, public administration, business administration, economics, finance, statistics, data analytics, or a related field.
• Approximately two to three years of specialized experience in program analysis, management analysis, performance measurement, business analytics, data analysis, or complex project coordination.
• Strong Excel proficiency, including pivot tables, lookup functions, conditional formulas, charts, and summary statistics.
• Experience compiling and reconciling data from multiple sources.
• Working knowledge of program evaluation, KPIs, outcomes, and performance measurement.
• Strong analytical writing, presentation, and briefing skills.
• Ability to manage competing priorities with limited supervision.
• Demonstrated ability to meet deadlines and produce accurate work products.

Preferred Qualifications

• Master’s degree in public administration, public policy, business administration, economics, data analytics, or a related field.
• Experience supporting federal programs.
• Familiarity with lending, credit, financial reporting, capital-access, or lender-oversight programs.
• Familiarity with SBA, OCA, OCRM, or Government-guaranteed lending.
• Experience with dashboards, data visualization, and business-intelligence tools.

Summary of Benefits

• 15 PTO days
• 11 paid holidays
• Medical Insurance with – 3 options (HSA with $600 Employer Contribution).
• Dental Insurance with no age limit orthodonture.
• Vision Insurance through EyeMed in and out of network coverage.
• Short Term and Long-Term Disability coverage with 100% premium support,
• Life insurance and AD&D with 100% premium support
• Supplemental Life Insurance
• Critical Care and Accident Insurance availability
• Pet Insurance through Nationwide
• Employee Assistance Program
• 401k with enrollment from day one. 4% deferral by company.
• $1500 Annual Training Budget
• $1500 Referral bonus
• Eligibility for annual merit and discretionary bonus
• Flexible work arrangements

Equal Opportunity Employer Minority/Female/Veterans/Disabled