Program Analyst Short-term

Maricopa Community College
  • Phoenix, AZ
    29 days ago

    Job Description

    This short-term position provides professional-level coordination and support for Registered Apprenticeships and related noncredit workforce training programs. The role supports program operations, student recruitment and advising, enrollment and records, instructor and employer coordination, and required apprenticeship documentation. Serves as a key liaison among students, employers, training partners, and college departments to support student success and ensure programs operate efficiently and meet requirements. The position also builds and maintains industry partnerships, identifies emerging workforce needs, and supports opportunities for apprenticeship and workforce program growth.

    Essential Functions

    50% - Provides professional-level support for Registered Apprenticeships and related noncredit training programs. Coordinates course and cohort setup, student recruitment and enrollment, student records, instructor onboarding, training schedules, employer and training partner logistics, contracts, third-party billing, and required apprenticeship documentation. Supports recruitment and outreach efforts to build program enrollment and connect prospective students with appropriate training opportunities. Works with program managers, instructors, students, employers, and internal departments to ensure programs operate efficiently and comply with college and program requirements. Monitors participation, completion, and other required program data and resolves day-to-day operational issues.

    20% - Student Advising and Support-Provides advising and guidance to students participating in Registered Apprenticeship programs, Credit for Prior Learning (CPL) pathways and related noncredit training. Assists students with registration, program requirements, training schedules, course sequencing, CPL options, and completion requirements. Guides apprentices through related technical instruction and applicable college processes. Monitors student progress, follows up on required documentation and milestones, and connects students with appropriate resources to support successful completion.

    20% - Business and Industry Engagement-Serves as a liaison with existing and prospective industry partners. Maintains ongoing communication with employers to evaluate training quality, responsiveness to workforce needs, student performance and satisfaction, completion rates, and overall program effectiveness. Conducts outreach to identify new training, apprenticeship, and partnership opportunities and helps identify pathways for continued education and workforce development. Documents employer engagement and feedback, evaluates partnership outcomes, identifies emerging workforce needs, and communicates opportunities for program improvement and growth to department leadership.

    10% - Other duties as assigned.

    Numbers & Facts

    LocationPhoenix, AZ

    Skills

    • Alliance/Partner Managementunmatched
    • Analysis Skillsunmatched
    • Documentationunmatched
    • Leadershipunmatched
    • Needs Assessmentunmatched
    • Operational Supportunmatched
    • Program Evaluationunmatched
    • Training Programunmatched
    • Training/Teachingunmatched

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