Program Assistant (Boston Home Center)

Program Assistant (Boston Home Center)

Salary

$54,984.55 - $81,563.50 Annually

Location

Court Street - 26 Court Street

Job Type

Full-Time

Job Number

2026-00129

Department

Mayors Office of Housing

Opening Date

10/07/2026

Closing Date

12/4/2026 11:59 PM Eastern

• Description
• Benefits

Overview

The mission of the Mayors Office of Housing (MOH) is to make Boston a more equitable and inclusive city where all residents can thrive. MOH oversees programs that create and preserve affordable housing, support homeowners and renters, provide housing and services to homeless individuals and families, and develop city-owned property. The Mayors Office of Housing seeks to carry out its mission through a lens of promoting diversity, equity, and inclusion and addressing the effects of systemic racism in our city.

The Boston Home Center (BHC) helps Boston residents purchase, improve, and keep their homes. The BHC offers training, financial help, and counseling to first-time homebuyers, guidance and funding for homeowners for home improvements, and counseling to help families avoid foreclosure. The BHC also markets homes developed for income-eligible, first-time homebuyers.

Under the supervision of the Deputy Director or designee, the Program Assistant will provide administrative services to BHCs programs, projects, and operations. The Program Assistant will divide their time between the BHCs main location (currently 2 Center Plaza) and BHCs 26 Central Avenue, Hyde Park office.

Responsibilities

• Provides administrative and program support to the Deputy Director, Operations Manager, the Homebuyer Assistance Unit, and the Homeowner Services Unit, including the Lead Safe Program.
• Provides assistance with processing all project and program applications, including Loops clearances and resolutions of delinquencies.
• Maintains program, contractor, and developer information, databases, and mailing lists.
• Assists in the preparation of requests for proposals, contracts, and all program service orders, etc.
• Coordinates and compiles data for reports and requests for information.
• Processes and tracks payments and invoices.
• Helps organize meetings and BHC events and assists in coordinating marketing efforts of BHC programs.
• Provides appropriate information to clients and contractors.
• Performs related work as required.

Minimum Entrance Qualifications

• At least two (2) years of administrative experience required, preferably in public administration.
• Familiarity with construction and lead abatement federal, state, and City of Boston policies and practices preferred.
• Demonstrated communication, interpersonal, organizational, and follow-up skills.
• Ability to attend to detail and initiate special projects of moderate complexity with minimum supervision.
• Ability to manage several projects at once.
• Proficiency with computer-based office software, such as Microsoft Office (Word, Excel, and Access), Salesforce, PeopleSoft, and working knowledge of desktop, mobile, and web-based platforms preferred.
• Appropriate educational substitutions may be made.
• Ability to exercise good judgment and focus on detail as required by the job.
• Fluency in Spanish and/or Haitian Creole preferred.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: SEIU/N-19

Hours per week: 35

"Please note that the Mayors Office of Housing (MOH) employees and their immediate family members are prohibited from buying or leasing City Involved Housing, with the exception of applicants living in City Involved Housing at the time of hire at MOH. Please refer to the Policy on Employee Participation in MOH Administered Programs."

The City of Boston is proud to be an Equal Opportunity Employer. We invite applications from all qualified individuals and do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected category.

At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play.

For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more.

Benefits Available to City Workers

• Retirement & Savings Opportunities: Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future. Visit boston.gov/retirement to learn more.

• Health Insurance & Benefits: The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees. Visit boston.gov/insurance to learn more.

• Other Benefits: City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs. Visit boston.gov/life-city-boston to learn more.

• Salary information: To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary.

Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position.

If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at 617-635-3370 or ohr@boston.gov.

Employer City of Boston (MA)

Address 1 City Hall Plaza, Room 612

Boston, Massachusetts, 02201

Phone 617-635-3370

Website https://www.boston.gov