Program Assistant

Program Assistant - Phoenix Project

About Young Community Developers

Established in 1973, YCD is a nonprofit organization who serves residents of all ages living in the most historically underserved communities of San Francisco. YCD takes a holistic approach via a delivery eco-system of services designed to empower residents in achieving economic mobility, in turn building and sustaining a positive community by providing them with education opportunities, workforce development training, and social services. YCD's philosophy is that every individual should have the right tosustainable and generational economic mobility, aiming to break the cycle of poverty. Each year YCD provides around 1,200 community members with employment and training services through their programs and partnerships. YCD is also proud to share that they have been voted by non-profit Times as one of the top 50 best non-profits to work for in the United States!

Program Overview

The Phoenix Project provides relentless outreach, one-on-one coaching and multiyear support to participants in need of trauma informed care living in the four HOPE SF communities (Hunters View, Alice Griffith, Sunnydale and Potrero Terrace & Annex) and two (2) additional Rental Assistance Demonstration (RAD) sites (Oakdale and Harbor). The Phoenix Project utilizes a bio-psychosocial-cultural-spiritual (BPSS) framework to holistically address individuals' needs and facilitate trust and development. Leveraging a collaborative of eight (8) community-based partners , the Phoenix Project provides a holistic approach to service delivery, designed to work with young people who do not feel safe and valued in traditional programming and institutions. Phoenix Project partners provide life coaches/peer advocates, educational/employment services, behavioral/physical health services, peace promotion, and barrier remediation services.

POSITION SUMMARY

Assisting Phoenix Project Director by serving as a resource: rotating across all Phoenix Project sites, completing intakes, interaction notes, and assessments, along with referring clients to community resources, and transporting clients to and from educational or employment opportunities as needed. This position is temporary with a 2- 4 month assignment. This role is non-exempt, 30 hours per week, in-person, Monday-Friday 12:00pm-6:00pm with occasional additional hours in the evening.

RESPONSIBILITIES:

• Support organizing activities for transitional-age youth across Phoenix Project sites
• Support front office directing residents to Phoenix Project Services
• Drive company van to transport deliveries to various Phoenix Project locations
• Identify and cultivate long-term relationships with target audiences
• Input demographic data in grant management systems (GMS)
• Support Program Director with submitting monthly incurred expenses to Fiscal team
• Record/photograph Phoenix Project special events to support marketing to community
• Participate in outreach promoting services to residents across Phoenix Project sites via community flyers
• Use good interpersonal skills communicating with residents and partner agencies across Phoenix Project sites
• Work well in areas heavily impacted by trauma. Be versed with establishing boundaries and understanding the role as a service provider within the community
• Understand and adhere to outlined company policies and procedures to ensure client activities are handled with firm standards

• Minimum 2 years involvement working in Bayview Hunters Point or other nonprofit organizations serving Community
• Comfortable engaging with and supporting the following communities: Sunnydale, Potrero Hills, Hunter's View, Alice Griffith, Oakdale RAD and Harbor RAD
• Clearance of TB test and fingerprinting are required.
• Must possess a valid driver's license and maintain a clean DMV record to operate YCD vehicles
• A creative individual with a passion for social change and an interest in non-profit development.
• Familiar with former public housing sites
• Evidence of high emotional intelligence with proven competence for verbal and written cultural communication, analytical, and organizational skills.
• Experience and ease developing relationships and skillfully working with a diverse community of colleagues, partners, and clients.
• Track record of successful task prioritization and execution with exceptional time management and organizational skills and ability to self-manage and follow through to reliably meet multiple, concurrent deadlines.
• Tact, professionalism, diplomacy, a sense of humor; ability to handle sensitive matters with discretion.
• Strong commitment to the mission of Young Community Developers Inc. and to individuals from diverse populations.

• Competitive compensation to reward you for your hard work every day.
• Accrued paid sick time; 80 hours max
• Mental Health & Wellness services for all employees
• Professional development program to promote career advancement
• Discounts in retail, travel, and entertainment
• A fun, purposeful, and inclusive culture through in-office events, volunteerism, and community-based networking opportunities.