Program Coordinator 1 (12-4261)

Program Coordinator 1 (12-4261)

Salary

$36.68 Hourly

Location

Anchorage, AK

Job Type

Full Time

Job Number

55711

Department

Public Safety

Division

STW-CRIME LAB

Opening Date

10/15/2026

Closing Date

10/26/2026 5:00 PM Alaska

Division

Statewide Services

Position Open To

Alaska Residents Only

Bargaining Unit

General Government

Range

18

• Description
• Benefits
• Questions

Job Description

This recruitment is open to Alaska Residents only. Applicants must meet

Alaska Residency Requirements in order to be considered for employment at this time.

WHAT YOU WILL BE DOING:

The Program Coordinator supports statewide administration, data integrity, user support, and operational continuity of the Sexual Assault Evidence Kit Tracking (Track-Kit) system and the Forensic Science Hit Outcome Program (FSHOP). The position ensures accurate data entry, kit tracking, assists law enforcement agencies and medical facilities, manages vendor coordination, oversees grant reporting tasks, and contributes to future system enhancements and legislative requirements.

OUR ORGANIZATION, MISSION, AND CULTURE:

The Alaska Scientific Crime Detection Laboratory provides scientific support to the criminal justice system to help create a safer Alaska. We feel compelled to give the best of ourselves to fulfill our mission and purpose, we treat each other with dignity and respect, we never stop learning, and we remain positive in the face of change.

THE BENEFITS OF JOINING OUR TEAM:

Initial work schedule start times are flexible (6AM-10AM) with each day being 7.5 hours, Monday-Friday. Personnel who are out of probationary status and meeting performance expectations may be eligible for alternate workweeks (e.g., four longer days per week) or up to 7.5 hours of telework depending on job duties and needs of the laboratory. The laboratory will provide on the job continuing education and training opportunities.

THE WORKING CONDITIONS YOU CAN EXPECT:The primary location for work is the Alaska Scientific Crime Detection Laboratory located in Anchorage, AK. Time will be spent in an office environment writing reports, managing, projects, as well as communicating with stakeholders and lab employees via email, Microsoft Teams, and face-to-face meetings.

WHAT WE ARE LOOKING FOR:

• Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.

The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. All positions support or carry out the Departments mission. If our mission interests you and this position embodies your strengths, please consider joining our team.

More information about the Department of Public Safety can be found on our website: http://dps.alaska.gov/

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

• Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
• Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

Equivalent to those typically gained by:

Training from an accredited college or university in any field and/or progressively responsible experience assisting with planning, coordinating, and implementing administrative controls, work processes, and/or procedures for a program, project, business, or organization.

Special Note:

"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

"Training" and "education" are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

COVER LETTER

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

BACKGROUND CHECK

This position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.

CONFIDENTIALITY AGREEMENT

The successful candidate will be required to read, understand, and agree to via signature, an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety to qualify for this position.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employer's name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

Contact Information

For specific information in reference to the position please contact the hiring managers:

Kyle Klopfer

Administrative Assistant 3

Phone: 907-269-5535

kyle.klopfer@alaska.gov

Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
• The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
• AVTEC
• Confidential
• Correctional Officers
• Marine Engineers
• Mt. Edgecumbe Teachers
• Supervisory
• Unlicensed Vessel Personnel/Inland Boatmans Union
• Exempt employees (not covered by collective bargaining)

The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.

• General Government
• Labor, Trades and Crafts
• Public Safety Employees Association
• Masters, Mates & Pilots

Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

• Group-based insurance premiums for
• Term life (employee, spouse or qualified same sex partner, and dependents)
• Long-term and short-term disability
• Accidental Death and Dismemberment
• Long-term care (self and eligible family members)
• Supplemental Survivor Benefits

Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See https://drb.alaska.gov/retiree/ for additional information

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Twelve (12) paid holidays a year

01

Which statement best describes your experience with maintaining data accuracy and performing regular data quality checks?

• A. I have regularly performed data entry and conducted scheduled data quality reviews.
• B. I have performed data entry but have limited experience with quality reviews.
• C. I have minimal experience with data entry or quality checks.
• D. I have no experience with data management tasks.

02

How comfortable are you serving as a primary point of contact for user inquiries and technical troubleshooting?

• A. Very comfortable - I have frequently supported users and resolved technical issues.
• B. Somewhat comfortable - I have provided user support occasionally.
• C. Not very comfortable - I have limited experience with user support roles.
• D. Not comfortable - I prefer not to be in a support role.

03

When unexpected changes arise during a project or workflow, how do you typically respond?

• A. I easily adapt and adjust plans without significant disruption.
• B. I adapt with some difficulty but ultimately adjust.
• C. I prefer to follow established plans and struggle with unexpected changes.
• D. I have little experience working in environments with frequent change.

04

How would you rate your ability to create or update written technical materials such as user guides, reports, or training documents?

• A. Strong - I regularly produce technical or instructional documentation.
• B. Moderate - I have created some technical documents.
• C. Limited - I have minimal experience with technical writing.
• D. None - I have not created written technical materials.

05

You are asked to improve an existing workflow that users find confusing. How likely are you to propose new or alternative solutions?

• A. Very likely - I frequently identify and suggest new process improvements.
• B. Likely - I contribute suggestions when asked.
• C. Unlikely - I typically follow established procedures without proposing changes.
• D. Not sure - I have not been in a role requiring this type of problem solving.

Required Question

Employer State of Alaska

Address PO Box 110201

Juneau, Alaska, 99811

Phone (800) 587-0430 (Statewide toll-free number)

(907) 465-4095 (Juneau and out-of-state callers)

Website http://workplace.alaska.gov/