Program Coordinator II

Position Details

Position Information

Recruitment/Posting Title Program Coordinator II Job Category Staff & Executive - Administrative & Support Department Undergraduate Program in Newar Overview Posting Summary

Rutgers University - Newark, an urban public research anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Program Coordinator II.

Program Coordinator II reports to the Sr Program Coordinator. This position requires occasional evening and weekend hours, and occasional travel to New Brunswick. Travel between campuses is required as needed. Due to the nature of this position and it's open location, this person must maintain an organized and confidential area.

This position is responsible for and not limited to the following:

• Overseeing the front desk operations for the RBS-Newark Student Services Office.
• Answering and addressing common concerns and questions for students and visitors who enter the office, providing referrals and direct questions to appropriate offices/individuals, answering the office's phone line, replying to inquiries that come to the general office email account.
• Assisting with providing content and information for the office's online chatbot and ensuring the program's website stays up-to-date and accurate.
• Running the program's social media accounts.
• Providing high-level administrative support to the Assistant Deans, Student Counselors, and the other Program Coordinators by assisting with the coordination and administration of various tasks and projects as projects as directed, and specifically the RBS Student Ambassadors.
• Managing other duties as assigned throughout the year demonstrating his/her capability to learn new information, understand it and use that information to effectively create positive change.

FLSA Nonexempt Grade 03 Salary Details Minimum Salary 52602.480 Mid Range Salary 64788.980 Maximum Salary 76975.480 Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status Full Time Working Hours Standard Hours 37.50 Daily Work Shift Work Arrangement

This position requires a fully on-site work arrangement. (Approval not required)

Union Description URA-AFT Administrative Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP

Qualifications

Minimum Education and Experience

• Requires a bachelor's degree or an equivalent combination of education and/or experience demonstrating knowledge and understanding of office administration, organization, and coordination.

Certifications/Licenses Required Knowledge, Skills, and Abilities

• Requires strong customer service and communication skills, along with proficient computer literacy, specifically Microsoft Excel, Word, PowerPoint, mail merge, and website content editing.
• Must be able to manage multiple tasks with frequent interruptions as the position is located in a high-volume foot-traffic area.
• Some occasional evening and weekend hours are required.
• Excellent customer service experience is preferred, ideally in a student/academic service and/or in a higher educational institution.

Preferred Qualifications

n/a

Equipment Utilized

• Coordinator uses the entirety of Office platform - Word (for standard word processing), PowerPoint (for presentations), Access (for data management), and Excel (for report production).
• Additionally, the coordinator will have knowledge of the university audit program (Degree Navigator), a large number of documents (PDF and DOC) utilized both by us and the SAS-N Dean's Office and New Jersey Transfer.

Physical Demands and Work Environment

• This job operates in a professional office environment and routinely uses standard office equipment.
• This is largely a sedentary role; however, operation of standard office equipment, bending or standing as necessary, and lifting up to 25 lbs. may be required.

Special Conditions

Posting Details

Posting Number 26ST1879 Posting Open Date 10/12/2026 Special Instructions to Applicants Regional Campus Rutgers University-Newark Home Location Campus Rutgers University-Newark City Newark State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • What is the highest level of education you have completed?

• High School Diploma/GED

• Associate's Degree

• Bachelor's Degree

• Master's Degree

• Ph.D.

• • Do you have a bachelor's degree or an equivalent combination of education and/or experience demonstrating knowledge and understanding of office administration, organization, and coordination?

• Yes

• No

• • Have you been in your current position for 6 months?

• Yes

• No

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter/Letter of Application
• List of Professional References (contact Info)

Optional Documents