Program Director, Women's Health and Pediatrics

Baystate Health

Springfield, MA

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JOB DETAILS

SALARY

$174,283–$200,324 Per Year

SKILLS

Academic Research, Alliance/Partner Management, Auto Insurance, Behavioral Health, Budget Management, Business Plan, Business Processes, Business Strategy, Clinical Information Systems, Coaching, Community Health, Employee Relations, Financial Management, Financial Modeling, Healthcare, Improvement Metrics, Information Technology & Information Systems, Insurance, Interpersonal Skills, Leadership, Life Insurance, Market Trend Analysis, Massage Therapy, Mentoring, Operational Improvement, Operational Strategy, Organizational Skills, Patient Care, Pediatrics, Performance Analysis, Performance Management, Performance Metrics, Presentation/Verbal Skills, Profit & Loss, Project/Program Management, Quality Assurance, Quality Management, Quality of Care, Reimbursement, Revenue Management, Safety/Work Safety, Strategic Planning, Team Lead/Manager, Team Player, Training/Teaching, Vision Plan, Women's Health, Writing Skills

LOCATION

Springfield, MA

POSTED

30+ days ago

Baystate Health, a mission-driven academic healthcare system is seeking a dynamic and strategic System Programs Director to lead program development, operational performance, and strategic growth across our regional Women’s Health and Pediatrics teams.

This is a high-impact leadership role responsible for aligning strategy, quality, financial performance, and patient experience across multiple ambulatory sites, including:

+ Springfield, MA

+ Westfield, MA

+ Northampton, MA

+ Greenfield, MA

+ Palmer, MA

You’ll work closely with executive leadership, physician leaders, and operational teams to expand access to care, improve quality outcomes, and position the organization for the future of value-based healthcare.

RESPONSIBILITIES :

Drive Strategy & Growth

+ Design and implement strategic plans to expand behavioral health services across the region

+ Develop business plans and financial models to support new programs and initiatives

+ Analyze market trends, referral patterns, and competitive dynamics to guide service line growth

Lead Operational & Financial Performance

+ Manage program performance, operational improvement initiatives, and financial outcomes

+ Build budgets, monitor profitability, and identify opportunities to improve revenue cycle performance

+ Help position the organization for evolving payment models such as Accountable Care Organization (ACO) environments

Improve Quality & Patient Experience

+ Lead quality and safety initiatives across behavioral health programs

+ Monitor key performance metrics and implement improvement plans

+ Create patient-centered care models that enhance access and satisfaction

Build & Develop High-Performing Teams

+ Partner with physician leadership to recruit, develop, and retain clinical and operational talent

+ Mentor emerging leaders and foster a collaborative, mission-driven culture

+ Align teams across sites with organizational goals and service line strategy

Strengthen Community & Academic Partnerships

+ Develop strategic partnerships with community organizations and healthcare partners

+ Support academic and research initiatives including resident education and clinical training

QUALIFICATIONS:

+ Bachelor’s degree, required

+ Minimum of seven years of leadership experience in a related field in a complex organization with demonstrated skill in strategic planning, organizational leadership, financial management including revenue cycle, operational change, project management and practice management, required

+ Demonstrated experience with information management systems, clinical and business process redesign and use of information technology, required

+ Lean (QI) experience a plus

+ Strong interpersonal skills

+ Builds relationships with staff, organizational leaders and medical staff across Baystate Health. Ability to work collaboratively and cooperatively

+ Possesses the ability to work well with all levels of the organization from executive management to operations staff and is recognized as both a leader and team player

+ Demonstrated leadership skills in leading a large group to successful outcomes

+ Possesses excellent presentation, written and verbal skills

SCHEDULE:

+ Full-time

LOCATION:

+ 759 Chestnut St.

+ Springfield, MA

THE ADVANTAGES OF WORKING WITH BAYSTATE!

+ Excellent Compensation High-quality, low-cost medical, dental and vision insurance

+ Generous ETO

+ Continuing education support and reimbursement

+ First Time Home Buyers Financial Packages

+ Farm Share Memberships

+ 403b retirement company match & annual company contribution increase based on years of service

+ Free money coach advice from a certified professional

+ Wellbeing programs that include but are not limited to mental, physical, and financial health

+ Pet, home, auto and personal insurance

+ Life insurance

+ Reimbursement for a variety of well-being activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

+ Wellbeing programs that include but are not limited to mental, physical, and financial health

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

Education:

Bachelors Degree (Required)

Certifications:

RN Nurse Practitioner - OtherOtherOther

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$174,283.00 - $200,324.00 - $236,891.00

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About the Company

Baystate Health

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