Program Launch Specialist

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Program Launch Specialist

Boston, MA, United States

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The Program Launch Specialist is a clinically focused program launch role responsible for supporting the safe, effective, and compliant adoption of Hologic's RFA technologies. This role provides clinical education, procedural training, workflow support, and customer partnership to help OB/GYN surgeons, operating room staff, and relevant gynecology office personnel successfully implement new RFA programs.

The Program Launch Specialist serves as a trusted clinical education resource during technology launch and adoption, supporting physician and staff readiness, procedural consistency, and compliant use aligned with applicable Instructions for Use, published clinical data, and Hologic standards.

Key responsibilities

• Support the launch and adoption of Hologic's RFA systems in hospitals, clinics, operating rooms, and gynecology office settings.
• Provide clinical education and procedural training to OB/GYN surgeons, OR staff, nurses, administrators, and other relevant healthcare personnel.
• Educate healthcare teams on appropriate system use, procedural workflow, patient selection considerations, and best practices aligned with the applicable Instructions for Use.
• Provide instruction on indications, contraindications, warnings, published clinical data, OR setup, sterile equipment requirements, patient positioning, grounding pad placement, fibroid identification, procedural steps, sterilization and reprocessing, and proper OR breakdown.
• Support safe, effective, and compliant technology adoption by helping clinical teams understand procedural requirements and implementation considerations.
• Assist with program launch planning and execution, including coordination with hospital and clinical teams to support readiness and integration into existing workflows.
• Deliver engaging educational programs tailored to surgeons, nurses, OR teams, office personnel, and administrators.
• Provide supplemental clinical education as appropriate, including HIPAA-compliant image review, prior case footage review, discussion of appropriate procedural technique, patient candidacy considerations, post-operative expectations, and relevant clinical outcomes data.
• Troubleshoot clinical workflow and procedural integration challenges to support a seamless customer experience.
• Translate complex technical, clinical, and procedural information into clear, actionable guidance for healthcare teams.
• Build and maintain strong customer relationships, acting as a trusted advisor and advocate throughout the launch process.
• Collaborate cross-functionally with sales, marketing, clinical, regulatory, quality, training, and other internal partners to support successful program implementation.
• Maintain a strong commitment to patient safety, product integrity, regulatory compliance, and quality standards.

Knowledge

The successful candidate will bring or develop:

• Strong understanding of RFA technology, clinical applications, and trends in women's health.
• Knowledge of hospital, operating room, and gynecology office environments.
• Understanding of clinical workflows, procedural training needs, and medical device regulatory requirements.
• Familiarity with Instructions for Use, indications, contraindications, warnings, and appropriate clinical education boundaries.
• Ability to communicate published clinical data, procedural considerations, and technology use in a clear, compliant, and clinically relevant manner.
• Understanding of sterile technique, OR setup, equipment handling, sterilization/reprocessing requirements, and procedure-room workflow.

Skills

• Excellent communication, presentation, and interpersonal skills.
• Ability to train and educate a diverse range of clinicians and healthcare staff, including OB/GYN surgeons, OR personnel, nurses, and administrators.
• Strong clinical education and procedural training capabilities.
• Ability to tailor education to different audiences and levels of experience.
• Strong troubleshooting and problem-solving skills.
• Project management skills to support launch planning, customer readiness, and implementation milestones.
• Ability to make informed decisions under pressure while prioritizing patient safety, quality, and compliance.
• Strong organizational skills and ability to manage multiple customer launches or clinical education priorities.
• Ability to build credibility with physicians, clinical teams, and internal stakeholders.

Behaviors and competencies

• Customer-first mindset, with a focus on supporting clinical teams through successful technology adoption.
• Collaborative and cross-functional approach.
• Proactive, resourceful, and adaptable in dynamic clinical environments.
• Strong commitment to compliance, quality, patient safety, and ethical clinical education.
• Ability to act as a trusted advisor while maintaining appropriate professional and regulatory boundaries.
• Passion for empowering clinicians and staff to use new technology safely, effectively, and confidently.
• High degree of professionalism, judgment, and accountability.

Experience and qualifications

• Minimum of 5 years of experience in the medical device industry, preferably in clinical education, procedural training, field clinical support, or product launch roles.
• Sonography experience preferred.
• Direct experience supporting medical device product launches or new technology adoption.
• Experience in women's health, gynecology, OB/GYN, surgical, or operating room environments preferred.
• Experience educating physicians, surgeons, nurses, OR staff, and/or clinical office personnel preferred.
• Demonstrated success building and maintaining strong customer relationships.
• Bachelor's degree or equivalent professional experience required.
• Ability and willingness to travel extensively, approximately 80% and up to 100%, to support healthcare facilities across the assigned region including ground and air travel, regular overnight stays.

This role combines clinical education, procedural training, customer partnership, and launch execution to support the successful implementation of Hologic's RFA programs. The Program Launch Specialist helps ensure that healthcare teams are prepared to adopt these technologies safely, effectively, and consistently, while maintaining alignment with applicable Instructions for Use, clinical data, quality standards, and regulatory expectations.

Additional Info:

The annualized base salary range for this role is $85,000 to $100,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant

experience, skillset, knowledge, geography, education, business needs and market demand.

Agency And Third Party Recruiter Notice

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

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