Program manager, Basecamp

LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.
 
Job Title: Program manager, Basecamp
Location: Onsite SF (Monday - Thursday); Some monthly travel required for events
Duration: 6+ Months
Rate Range: $100/hr - $120/hr on w2
 
Portfolio / Samples: Would like to see examples of scalable events or programs they have worked on, if readily available to provide.
 
What you'll do:
On-site cohort operations

• Run day-of logistics for each Basecamp cohort: room setup, AV checks, materials, catering, timekeeping, breakout room coordination
• Improve the learner experience, including prizes and recognition
• Capture cohort photos and post recap highlights to internal Slack channels

• Maintain the cohort roster as the single source of truth: pull new-hire start dates from the People team, assign participants to cohorts, track attendance and completion
• Own participant comms end-to-end: welcome emails, pre-work instructions, calendar invites, cohort Slack channel setup, reminder nudges
• Distribute post-session surveys, compile NPS and verbatim feedback, and maintain the running program dashboard

• Schedule and confirm SME speakers for each cohort, chase slide submissions to deadline, and maintain a backup speaker bench
• Keep the Basecamp run-of-show document current and update it after every cohort retro

• Own the Technical Productivity program calendar: cohort dates, blackout weeks, company event and holiday collisions
• Triage inbound enablement requests into a backlog for weekly review with the hiring manager
• Maintain Asana board hygiene so program status is always current
• Produce a monthly program scorecard: cohorts run, attendees, completion rate, NPS

• 4+ years in program coordination, event operations, L&D operations, or executive support with heavy logistics ownership
• Track record running recurring in-person programs (onboarding cohorts, training events, offsites) with 20+ participants
• Highly organized, detail-obsessed, and comfortable chasing senior stakeholders for deliverables
• Strong written comms; can draft participant-facing emails and Slack posts without heavy editing
• Fluent in Google Workspace, Slack, and at least one project tracker (Asana, Linear, or similar)

• Experience in a sales/GTM enablement, L&D, or People Ops function at a high-growth tech company
• Familiarity with LMS tooling or survey platforms
• Comfort building lightweight dashboards in Sheets or Looker Studio