Program Manager - Child and Family Case Management Services

Loudoun County
  • Sterling, VA
  • $79,509.11–$139,140.94 Per Year
4 days ago

Job Description

Program Manager - Child and Family Case Management Services

Salary

$79,509.11 - $139,140.94 Annually

Location

Sterling, VA

Job Type

FT Salary W BN

Job Number

27-00857

Department

MH Substance Abuse & Developmental Services

Opening Date

10/14/2026

Closing Date

10/28/2026 11:59 PM Eastern

FLSA

Exempt

Grade

128

  • Description
  • Benefits
  • Questions

Loudoun County Government has been named one of Forbes 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference.

Welcome and thank you for your interest in employment with Loudoun County Government!

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE SEE RESUME WILL NOT BE TAKEN INTO CONSIDERATION.

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Introduction

The Loudoun County Department of Mental Health, Substance Abuse and Developmental Services (MHSADS) is seeking a talented and motivated individual to serve as Program Manager for Case Management within the Child and Family Services line. In this leadership role, the successful applicant will work with a trusted and reputable team that has a history of success connecting individuals and their families with person-centered, recovery-oriented services and supports.

We welcome new teammates who approach their professional careers with enthusiasm and dedication to our diverse county. Come be a part of something that matters.

Job Summary

The Program Manager provides leadership and oversight of the MHSADS Child and Family Case Management team, which includes mental health and substance use disorder case management services, Childrens Services Act (CSA) case support, and the Loudoun High-Fidelity Wraparound program. Responsibilities include oversight and review of program services, supervision of staff, compliance with laws and regulations, management of program records, allocation of program funding and analysis of program and performance metrics. The position oversees collaboration with families, schools, private providers, hospitals, courts MHSADS programs, and other community partners to facilitate timely access to behavioral health treatment and other essential community resources.

Successful candidates are strategic leaders experienced with building collaborative partnerships, supporting staff development, improving systems of care, and leading quality improvement initiatives. The ideal candidate possesses sound clinical judgment, strong organizational and communication skills, and a passion for improving outcomes for children with serious behavioral health needs.

Key responsibilities include, but are not limited to:

  • Oversee the Child and Family Case Management, Wraparound, and CSA case support services, providing administrative, clinical, and operational leadership for all service areas.
  • Supervise clinical staff, providing clinical consultation, and promoting professional development and evidence-based practices. The Program Manager may also provide clinical supervision to supervisees obtaining hours for clinical licensure.
  • Develop collaborative relationships with local, regional, and state partners, and other stakeholders.
  • Monitor program performance, quality improvement initiatives, contract compliance, grant requirements, data collection, and program outcomes.
  • Manage staff performance in accordance with County and Human Resources policies; provide regular feedback; complete appraisals of performance; ensure staff adheres to all applicable policies and procedures of the Department and of the County; ensure staff is trained and certifications are current; and advise supervisor of challenges with staffing, workload, or performance.
  • Conduct community education and outreach to raise public awareness of programs and available benefits; identify methods and venues to share information about programs and activities.
  • May perform other essential job functions specific to the position and department assignment.

Minimum Qualifications

  • Masters degree in social work, counseling, psychology, human services, or a closely related behavioral health field and Five (5) years of progressively responsible experience providing behavioral health services, including experience working with children and adolescents experiencing or at risk of serious emotional disturbance, serious mental illness, and/or co-occurring substance use disorders. A minimum of one (1) year of supervisory, program management, or leadership experience or an equivalent combination of education and experience.
  • Current independent clinical licensure in Virginia as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Psychologist (LCP).

Preferred Qualifications:

  • Experience administering or overseeing case management, Wraparound, CSA, or other behavioral health programs that serve children and families.
  • Experience in family-centered treatment of childhood behavioral health needs.
  • Experience administering federal or state behavioral health grants.
  • Knowledge of Virginia behavioral health regulations, state performance measures, and community-based behavioral health systems.
  • Bilingual (English and Spanish) candidates strongly encouraged to apply.

Job Contingencies and Special Requirements

Employment is contingent upon the successful completion of all required pre-employment checks, including a criminal background check, credit check, fingerprinting, DMV driving record check, and TB test. Must have a valid driver's license in Virginia or regional state of residence. Must be fitted for N-95 (or similar) mask to safely provide on-site services as needed.

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Equal Employment Opportunity

Loudoun County Government prides itself on fostering a diverse and inclusive workplace that promotes employee wellness and work-life balance. As an equal opportunity employer, we consider all qualified applicants regardless of age, color, disability, gender identity, genetic information, national origin, political affiliation, race, religion, sex, sexual orientation or other non-merit factors.

Reasonable Accommodation

Applicants who wish to request a reasonable accommodation during the recruitment process should call Human Resources directly at

703-777-0213 or email Human Resources.

Loudoun County Government offers a variety of benefits to both regular full time and part time employees. To view the comprehensive benefits package we have to offer you when you join our team, please click here.

Employees hired into Regular Part-Time Intermittent positions are eligible for limited County employee benefit programs, based on the position's regularly scheduled hours. Benefits eligibility for temporary employees are dependent on duration of assignment and number of scheduled hours.

01

Are you a licensed mental health professional? If so, please provide your license type and expiration date.

02

Please summarize your experience managing child-serving behavioral health or case management programs.

03

Have you ever been convicted of a felony or a misdemeanor? If yes, please explain.

Required Question

Employer Loudoun County Government

Address 1 Harrison Street SE

Leesburg, Virginia, 20175

Phone 7037770213

Website www.loudoun.gov

Numbers & Facts

LocationSterling, VA
Salary$79,509.11–$139,140.94 Per Year

Skills

  • Administrative Skillsunmatched
  • Behavioral Healthunmatched
  • Case Managementunmatched
  • Child and Youth Servicesunmatched
  • Clinical Competencyunmatched
  • Clinical Psychologyunmatched
  • Communication Skillsunmatched
  • Compensation and Benefitsunmatched
  • Data Collectionunmatched
  • Driver's Licenseunmatched
  • Employee Benefitsunmatched
  • English Languageunmatched
  • Equal Employment Opportunity (EEO)unmatched
  • Fundingunmatched
  • Geneticsunmatched
  • Healthcareunmatched
  • Hospitalunmatched
  • Human Resourcesunmatched
  • Leadershipunmatched
  • Licensed Clinical Social Worker (LCSW)unmatched
  • Licensed Marriage and Family Therapist (LMFT)unmatched
  • Multilingualunmatched
  • On Site Supportunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Performance Analysisunmatched
  • Performance Managementunmatched
  • Performance Metricsunmatched
  • Project/Program Managementunmatched
  • Psychiatry and Mental Healthunmatched
  • Psychologyunmatched
  • Quality Assuranceunmatched
  • Quality Managementunmatched
  • Records Managementunmatched
  • Regulatory Complianceunmatched
  • Riskunmatched
  • Social Workunmatched
  • Spanish Languageunmatched
  • Staff Developmentunmatched
  • State Laws and Regulationsunmatched
  • Substance Abuse Treatmentunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched

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