An innovative precision manufacturing company is seeking a Program Manager to lead the execution of complex customer programs from initial handoff through production and delivery. This highly visible role partners with engineering, operations, quality, and supply chain teams to ensure critical projects remain on schedule, mitigate risks, and deliver exceptional customer outcomes.
Client Details
Our client is a well-established manufacturer specializing in highly engineered products for demanding industries where quality, reliability, and performance are critical. With decades of industry expertise and a reputation for technical excellence, the company partners with leading customers on complex programs that require precision manufacturing and disciplined execution.
Experiencing continued growth, the organization is investing in its operational leadership structure to support increasing customer demand and strengthen program execution capabilities. The company combines advanced manufacturing expertise with a collaborative culture, providing employees with the opportunity to contribute to meaningful projects that support innovative technologies and mission-critical applications.
This is an environment where individuals are encouraged to take ownership, influence cross-functional decisions, and work closely with leadership teams to drive measurable business results. Employees benefit from exposure to all aspects of the product development and manufacturing lifecycle while helping deliver solutions that support some of the world's most advanced industries.
Description
- Manage strategic customer programs from contract award through production and delivery.
- Serve as the primary operational liaison for key customer accounts and maintain strong client relationships.
- Lead customer reviews, project status meetings, forecast discussions, and schedule updates.
- Coordinate activities across engineering, manufacturing, operations, production planning, purchasing, quality, testing, and commercial teams.
- Drive accountability for project milestones and ensure action items are completed on time.
- Facilitate the successful launch of new products into manufacturing environments.
- Oversee production readiness activities including engineering documentation, tooling availability, inspection planning, material readiness, and test preparation.
- Monitor production schedules and proactively address bottlenecks impacting delivery performance.
- Identify project risks related to supply chain, engineering changes, production constraints, qualification requirements, and customer commitments.
- Develop and implement mitigation and recovery strategies to maintain project timelines.
- Track portfolio performance and provide regular updates to leadership and customers.
- Champion the voice of the customer internally and align organizational priorities with customer expectations.
- Support continuous improvement initiatives that enhance execution, communication, and operational efficiency.
Profile
- Bachelor's degree in Engineering, Supply Chain Management, or a related technical discipline.
- 5+ years of program management, project management, or customer-facing operations experience within a manufacturing environment.
- Experience managing complex projects involving multiple stakeholders and cross-functional teams.
- Strong understanding of manufacturing processes, production planning, supply chain operations, and product lifecycle management.
- Proven ability to manage high-value customer accounts and deliver projects within schedule and operational requirements.
- Excellent risk assessment, problem-solving, and decision-making capabilities.
- Strong communication and presentation skills with experience engaging customers, leadership teams, and functional departments.
- Comfortable operating in a fast-paced manufacturing setting with regular interaction on the production floor.
- Demonstrated ability to influence teams and drive accountability without direct reporting authority.
- Highly organized, proactive, and capable of managing multiple priorities simultaneously.
- PMP certification or similar project management credentials are advantageous.
- Experience within aerospace, defense, semiconductor, advanced manufacturing, or other highly regulated industries is preferred.
Job Offer
- Opportunity to join a growing organization with strong market demand and an expanding customer portfolio.
- High-impact role with direct visibility to executive leadership.
- Exposure to advanced manufacturing technologies and technically challenging customer programs.
- Ability to lead strategic initiatives that influence customer satisfaction, operational performance, and business growth.
- Collaborative environment that encourages ownership, innovation, and continuous improvement.
- Significant cross-functional interaction across engineering, operations, supply chain, quality, and leadership teams.
- Opportunity to broaden program management expertise within complex manufacturing and technology-driven industries.
- Strong potential for long-term career progression as the organization continues to scale.
- Dynamic and engaging position offering a blend of customer interaction, operational leadership, and strategic project execution.
Interested? Apply today.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.