Program Manager, Expert

****STRAIGHT FTE/ Client's DIRECT HIRE****

ACTUAL TITLE: Program Manager, Expert

REQ ID# 174597 (TO MAINTAIN CANDIDATE OWNERSHIP: PLEASE DO NOT ASK YOUR CANDIDATES TO APPLY DIRECTLY TO CLIENT'S CAREER PAGE UNTIL THEY ARE SELECTED FOR INTERVIEWS)
Link to the External req: Program Manager, Expert at PG&E Corporation

Requisition ID # 174597

Job Category: Project / Program Management

Job Level: Individual Contributor

Business Unit: Technology & Security

Work Type: Hybrid

Job Location: Oakland; San Ramon

Department Overview

It is an exciting time to be at PG&E as we are embarking on our 10-year True North Strategy, an enterprise strategy that sets a clear vision of what it means to achieve our Purpose: Delivering for Our Hometowns, Serving Our Planet, and Leading with Love.

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions. Powering PG&E with innovative solutions & services that drive reliability, security, and customer satisfaction. We are the trusted, climate-resilient, smart, digital utility platform that redefines the customer energy experience.

Position Summary

We are seeking a highly skilled and accomplished Expert Program Manager to lead and manage a portfolio of Enterprise data, analytics and artificial intelligence portfolio. This expert role requires a strategic leader with a proven track record in delivering complex projects within defined timelines, budgets, and scope. Adept in managing stakeholder expectations, foster seamless cross-functional collaboration, and driven by a passion for innovative problem-solving.

This position is hybrid, working from your remote office and our Oakland Headquarters or San Ramon Valley Conference Center 2-3 days per week based on business need. The assigned work location will be within the PG&E Service Territory.

Job Responsibilities

• Serve as the enterprise intake and orchestration lead for AI initiatives, ensuring investments are aligned to corporate strategy, value realization, and responsible AI principles.
• Lead a portfolio of high-impact data, analytics, and AI programs, providing program governance, delivery oversight, and executive-level reporting.
• Enable enterprise data and AI transformation by collaborating with business, technology, and data management teams to improve decision-making, operational efficiency, and innovation.
• Manage program and project budgets, ensuring financial resources are used efficiently and projects are completed within the allocated budget.
• Identify potential risks to the success of projects and develop comprehensive mitigation plans to address these risks proactively.
• Lead cross-functional teams, fostering collaboration and effective communication among team members from different departments to achieve project objectives.
• Regularly update stakeholders on project progress, changes, and any issues that arise, ensuring transparency and alignment with business objectives.
• Track project milestones and assess the performance of projects to ensure they meet the set objectives and deliver the expected outcomes.
• Ensure project teams have the necessary resources, including personnel, technology, and tools, for timely and efficient execution of their tasks.
• Maintain comprehensive project documentation, including project plans, communication plans, risk logs, and status reports, to ensure all project information is accurately recorded and accessible.
• Ensure robust project governance to ensure compliance with internal audit requirements
• Drive continuous improvement and innovation in the delivery of IT programs by identifying opportunities for process enhancements and implementing best practices.

Skills:

• Strong understanding of artificial intelligence and data analytics digital trends.
• Has led large scale complex programs to successful completion
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage budgets and resources.
• Strong problem-solving and decision-making abilities.
• Ability to collaborate effectively and drive clarity in ambiguous situations
• Passionate and driven self-starter who consistently strives to achieve outstanding results.

Qualifications

Minimum:

• Bachelor's degree in computer science or job-related discipline or equivalent experience
• 8 years of experience in technology programs and project management

Desired:

• 5+ years of experience in managing AI projects
• 5+ years of experience in demand management
• Experience in PPM Tool such as Planisware
• PMP from PMI
• SAFe Agilist
• SAFe Lean Portfolio Management

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