Benchmarking, Budgeting, Business Transformation, Change Management, Communication Skills, Cross-Functional, Customer Experience, Customer Relations, Customer Support/Service, Green Business, Higher Education, Keyboards, Leadership, Legal, Manual Dexterity, Mentoring, Negotiation Skills, People Management, Performance Analysis, Presentation/Verbal Skills, Project Execution, Project Lifecycle, Project/Program Management, Reimbursement, Risk, Risk Analysis, Schedule Development, Strategic Planning, Sustainability, Team Lead/Manager, Team Player, Time Management, Training Program, Training/Teaching, Willing to Travel, Workflow Analysis
This INTERNAL-ONLY posting is open to current MSF employees and is scheduled to close on July 23, 2026. Apply today!
About the Job
Montana State Fund (MSF) is seeking a skilled Program Manager to lead high‑impact initiatives that strengthen customer experience, operational excellence, and enterprise readiness. Reporting to the Vice President of Legal Services, the Program Manager serves as a central driver of cross‑departmental alignment, change adoption, and delivery rigor across MSF’s program portfolio.
Key responsibilities include:
- Program Ownership and Project Execution Integrity: Assume full ownership of the program portfolios, their composition and all projects within them. Own the project lifecycle, from initial success alignment and resource negotiation to final delivery. Ensure that the finished product mirrors the original new & different intent. Establish and drive accountability across all contributing teams that guarantee high-quality outputs. Proactively manage scope, schedule, and budget while maintaining an uncompromising focus on customer and delivery excellence. Identify at-risk deliverables early; design and lead rapid recovery plans to bring projects back into alignment with delivery expectations.
- Change Management Cross-Departmental Influence and Alignment: Serve as a central point of influence across the organization, representing the program portfolio, aligning diverse departments toward shared project goals and resolving resource conflicts. Ensure that project outcomes are completed and integrated. Lead the cross-functional change management efforts required to ensure high adoption rates and operational stability. Translate complex project technicalities into concise, intent-focused briefings for leadership, ensuring continuous buy-in and organizational momentum.
- Operational Risk and Governance: Perform deep-dive assessments to deeply understand the program and its future, developing proactive strategies to deliver on new and different initiatives and protect the organization from operational disruption. Continuously evaluate workflows, recommending and implementing structural improvements to shorten project lead times and increase delivery velocity. Move beyond individual project deadlines to provide new & different recommendations for long-term program sustainability and scaling.
- Program Development: Formulate, design, and scale comprehensive program frameworks that support new and different work. Define long-term program roadmaps and continuously evolve program maturity by converting project insights into sustainable organizational practices.
- Team Leadership and People Management: Provide direction, mentorship, and performance oversight to program contributors and direct reports, establishing a culture of high accountability and delivery excellence. Define clear performance benchmarks and facilitate professional development. Act as a stabilizing force and leadership mentor, aligning team output with intent while fostering cross-functional talent growth.
Required Skills
About You
To find success and satisfaction in this role, candidates will possess the following traits:
- A program leader with experience guiding complex, cross‑functional initiatives and a strong drive to deliver new and different work that moves the organization forward.
- Energized by shaping structure out of complexity, aligning diverse contributors, and designing approaches that support sustainable adoption and operational stability.
- Skilled at building relationships across departments, translating complex project details into clear, intent‑driven communication, and fostering collaboration.
- Able to balance strategic thinking with execution, ensuring decisions remain grounded in customer impact, organizational readiness, and measurable delivery outcomes.
- A leader who demonstrates strong ownership, approaches challenges with curiosity, works with speed and intention, and consistently delivers high‑quality results
At Montana State Fund, how we do our jobs matters to us as much as what we do. To support our customer-centered workplace, successful candidates are team players who possess:
- Customer and growth mindset
- Empathy
- Accountability
- Adaptability
- Resiliency
- Communication skills
Required Experience
Minimum Qualifications
Required:
- Bachelor’s Degree and
- A minimum of four (4) years of professional experience focused on leading and supporting complex projects, managing business transformation, and driving large-scale change initiatives.
An equivalent combination of education and experience of the above requirements may be considered.
Preferred:
- Demonstrated expertise in implementing significant change initiatives and successfully driving enterprise adoption.
Working conditions
Fast paced general office environment. Some stress may occur. Frequent travel expected for servicing policies and other business, traveling with team members, and for organization specific events. Requires sitting for extended periods of time, standing, visual acumen, manual dexterity, detailed verbal communications and fine finger manipulation for working with computer keyboards.
Compensation and Benefits
Starting salary for this exempt position begins at $96,800 - $121,000 per year.
Montana State Fund offers excellent benefits, paid time off, and a competitive compensation program, including:
- Excellent health insurance with dental, vision, life, long-term disability and more, with optional dependent coverage.
- Flexible spending accounts for dependent care and medical expenses.
- Public employees’ retirement plan tax-deferred contributions with a generous employer match.
- Optional 457(b) deferred compensation to further increase retirement savings.
- Higher education reimbursement and other training and development programs.
- Robust personal leave, paid holidays, and extended leave.
Learn more about working at MSF: click here
Are you interested in this opportunity? Apply today!