Agile Programming Methodologies, Banking Services, Communication Skills, Cross-Functional, Customer Support/Service, Information Technology & Information Systems, Interviewing Skills, Leadership, Lean Six Sigma, Literacy, Metrics, Multitasking, Onboarding, Presentation/Verbal Skills, Privacy Controls, Problem Solving Skills, Professional Services, Project Development, Project Management Professional (PMP), Project Management Software, Project Tracking, Project/Program Management, Reporting Dashboards, Root Cause Analysis, Sales, Slack, Telecommunications Industry, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Selection, Waterfall Model of Software Development, Writing Skills
Position: Program Manager - II
Location: Alpharetta, Georgia- Hybrid
Duration: Contract
Job ID: 177027
Job Overview:
We are seeking a skilled and experienced Program Manager to join our team in Alpharetta, Georgia. The ideal candidate will have 3-5 years of experience in project management, with a strong background in both Waterfall and Agile frameworks. This role requires a dynamic individual who can lead product migration projects, manage vendors, and effectively communicate with stakeholders. The position operates in a hybrid working model, requiring 2-3 days in the office.
Responsibilities:
- Develop project tracking tools and systems to accurately document milestone completions, project issues, project jeopardies, and overall project completion.
- Deliver written and oral executive-level reporting, presentations, and communications.
- Provide management with project status updates, feedback, and appropriate reporting on key process-focused objectives.
- Lead stakeholder meetings with external vendors and present findings and recommendations to cross-functional teams.
- Establish and maintain strong cross-functional partnerships across levels of the business.
- Support larger insights program objectives, such as aligning employee listening with customer and business metrics through dashboards and text analytics.
- Work cross-functionally to identify root causes and resolve pain points involving processes, policies, and systems.
Qualifications:- Bachelor's degree or four or more years of work experience.
- Project Management Skills with experience in both Waterfall and Agile frameworks.
- Experience leading product migration projects.
- Technical product knowledge and technical literacy, including architecture knowledge.
- Strong verbal and written communication skills.
- Good analytical and vendor management skills.
- Proficiency in project management tools such as Smartsheets.
- Experience with G-Suite, Slack, and migration tools.
- Capability to thrive in a dynamic, fast-changing environment that requires multi-tasking.
- Experience working in customer-support functions such as sales or customer service.
- Experience working across channels and work groups.
- Experience analyzing complex problems, considering diverse perspectives, and devising effective, innovative solutions.
- Experience working within the Technology or Telecommunications industry.
- PMP Certification or training preferred.
- Knowledge of Agile, Lean, and Six Sigma methodologies.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
- Pay any fee to be considered for, submitted to, or selected for any opportunity.
- Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
- Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range:$55hr - $60hr on w2
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com
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