Job Description
The North American Surface Transportation (NAST) ACES team is seeking to hire a Program Manager to support the Amazon Transportation network. The person in this role will identify network-level opportunities and drive projects end-to-end through cross functional teams, with a focus on improving efficiencies and eliminating defects. This is an exciting opportunity to join a team in a rapidly growing area within Amazon.
This PM will partner with Operations, ACES, Finance, and Technology stakeholders, while working independently to influence stakeholders. They will work across leadership, exercising sound judgment where clear guidelines may not exist.
Key job responsibilities
- Develop, implement and govern key performance indicators (KPI) for the portfolio of programs, providing visibility to the milestones and performance across all projects
- Manage multiple simultaneous projects requiring frequent communication, organization/time management and problem solving skills
- Gather and analyze data across business functions to establish standards for project management status reporting and tracking
- Support a fast paced environment that deploys multiple projects, programs, and initiatives simultaneously
- Lead in the process to develop, adjust, improve, and implement standard work and technology at the network level
- Travel domestically up to 50%
A day in the life
NAST ACES PMs collaborate with stakeholders, analyze network performance, identify project /tech/process opportunities and drive holistic performance improvement. These PMs must be comfortable working in ambiguous environments to drive performance improvement from program and operations teams.
Numbers & Facts
| Location | Atlanta, GA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Business Analysisunmatched
- Cross-Functionalunmatched
- Data Analysisunmatched
- Data Collectionunmatched
- Financeunmatched
- Leadershipunmatched
- Multitaskingunmatched
- Network Performance/Analysisunmatched
- Performance Managementunmatched
- Performance Metricsunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Project/Program Managementunmatched
- Time Managementunmatched
- Willing to Travelunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder