Program Manager (INTERNAL ONLY)

About the role

Bridger has established strong competitive advantages with our Gas Mapping LiDAR technology and we are seeking an outstanding Program Manager to accommodate and continue our growth.  The successful candidate will work closely with our GML Operations and Sales team to interface with high-value clients throughout the execution of our project lifecycles.  This role reports to the Program Management organization with project execution and operational delivery serving as its primary responsibilities.

What you'll do

• Lead the planning, coordination, and execution of customer projects from initial handoff through final data delivery and project closeout.

• Coordinate project logistics, including personnel, equipment, shipping, travel, site access, subcontractors, aviation providers, and other operational requirements.

• Manage third-party vendors and subcontractors to confirm availability, qualifications, scope alignment, performance, and compliance with project requirements.

• Manage customer accounts and maintain strong client relationships with both management and operations 

• Deliver and effectively communicate reports and information to clients

• Facilitate internal and customer-facing project meetings and communicate project status, risks, decisions, and next steps clearly.

• Identify and implement improvements that increase operational efficiency, consistency, scalability, and customer satisfaction.

• Partner across Operations, Data Analysis, Sales, Customer Success, and other teams to support successful customer delivery.

Qualifications

• B.S. or B.A. 4-year degree
• 2+ years demonstrated account management experience or customer-facing project management experience

• Demonstrated experience with independent project planning and execution

• Proven track record demonstrating the development of customer relationships 

• Strong communication and relationship-building skills across diverse stakeholders. 

• Analytical mindset with the ability to translate data into actionable recommendations. 

• Ability to remain calm, focused, and effective in high-pressure situations while managing competing priorities.

• Ability to work cohesively with a team of scientists, engineers, executives, and support staff