FII USA, Inc., a Foxconn Technology Group Company, is seeking a Program Manager to lead and coordinate cross-functional programs supporting SMT/PCBA manufacturing operations. Once a part of the team, you will be responsible for managing complex customer and internal programs from initiation through execution, ensuring alignment across Engineering, Manufacturing, Supply Chain, Quality, and Operations in a fast-paced production environment.
The Program Manager will serve as the primary point of contact for assigned programs, driving schedules, cost control, risk management, and communication to ensure successful delivery aligned with customer and business objectives.
Responsibilities
Lead end-to-end program execution for customer and internal manufacturing programs within SMT/PCBA operations
Serve as the primary liaison between customers and internal cross-functional teams, ensuring clear communication and expectation alignment
Develop and manage detailed program plans, schedules, milestones, and deliverables
Coordinate cross-functional activities across Engineering, NPI, Manufacturing, Quality, Supply Chain, and Maintenance teams
Monitor program cost, scope, and timelines, identifying risks and implementing mitigation plans
Track and report program KPIs, including schedule adherence, cost performance, and customer satisfaction
Support new product introductions (NPI), including build readiness, pilot runs, and production ramp-up
Facilitate regular program review meetings and communicate status, risks, and issues to stakeholders
Manage change requests, engineering changes (ECR/ECO), and program documentation
Ensure compliance with internal processes, quality standards, and customer requirements
Drive continuous improvement initiatives related to program execution and cross-functional collaboration
Support contract review, quoting inputs, and capacity planning in partnership with Sales and Operations
Other duties as assigned
Qualifications
Bachelor’s degree in Engineering, Business, Operations Management, or a related field required
5+ years of program or project management experience in SMT/PCBA or electronics manufacturing required
Strong understanding of SMT processes, PCBA manufacturing, and production lifecycle
Proven ability to manage complex, cross-functional programs in a high-volume manufacturing environment
Experience supporting NPI, customer programs, and production ramp activities
Strong organizational, communication, and problem-solving skills
Ability to manage multiple priorities and thrive in a fast-paced environment
PMP or equivalent certification preferred but not required
Reasons you should work for us:
Comprehensive benefits package including medical, dental, and vision insurance coverage.
Basic life insurance and short-term disability coverage provided by employer.
Supplemental life insurance and long-term disability coverage options available.
401K with employer contribution.
Personal, Vacation, and Holiday paid time off for all full-time employees.
Onsite Aurora Health & Wellness Center available for all employees.
Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
Numbers & Facts
Location
Mount Pleasant, WI
Skills
Business Operationsunmatched
Calendar Managementunmatched
Capacity Managementunmatched
Change Order Managementunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Contract Reviewunmatched
Cost Controlunmatched
Cross-Functionalunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Documentationunmatched
Electronics Manufacturingunmatched
Engineering Change Orderunmatched
Functional Programming Languagesunmatched
Maintain Complianceunmatched
Manufacturingunmatched
Manufacturing Operationsunmatched
Multitaskingunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Partner Salesunmatched
Performance Metricsunmatched
Printed Circuit Board Assembly (PCBA)unmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Process Manufacturingunmatched
Product Supportunmatched
Product/Service Launchunmatched
Production Systemsunmatched
Program Planningunmatched
Project Management Professional (PMP)unmatched
Project/Program Managementunmatched
Quality Metricsunmatched
Risk Analysisunmatched
Risk Managementunmatched
Sales Operationsunmatched
Supply Chainunmatched
Surface Mount Technologyunmatched
Systems/Internals Programmingunmatched
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