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Program Manager, Quality, GES NA Quality (D&C)

Amazon.com Inc
  • Arlington, VA
    3 days ago

    Job Description

    At Amazon, we"re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you"d like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Global Engineering, Maintenance, & Sustainability - Design & Construction Quality Management team as a Program Manager.

    The Program Manager will play a critical role for defining process within the Preconstruction and Construction Execution team and benchmark the processes within the different business units globally. They will be responsible for defining Amazon values and technology with the best of lean management and six sigma to achieve excellence. The team will benchmark processes across facility and infrastructure Pre-Construction and Construction lifecycle.

    Travel up to 60% within assigned regions regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.

    Key job responsibilities

    • Utilize industry standard methodologies to include PMP and Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems.
    • Drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation.
    • Motivate others to achieve impeccable quality in an explosive growth and deadline-driven environment.
    • Diagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort.
    • Responsible for leading and driving process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.
    • Create global best practice documentation and facilitate sharing across the globe.
    • Maintain close relationships with internal stakeholders and understanding our highest priority execution pain-points and opportunities, which will translate into benchmarking initiatives that improve processes, tools, and team capabilities.

    About the team

    Amazon Benefits:

    Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

    1. Medical, Dental, and Vision Coverage

    2. Maternity and Parental Leave Options

    3. Paid Time Off (PTO)

    4. 401(k) Plan

    If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you're passionate about this role and want to make an impact on a global scale, please apply!

    Numbers & Facts

    LocationArlington, VA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Automationunmatched
    • Benchmarkingunmatched
    • Best Practicesunmatched
    • Business Processesunmatched
    • Constructionunmatched
    • Construction Managementunmatched
    • Continuous Improvementunmatched
    • Documentationunmatched
    • Identify Issuesunmatched
    • Industry Standardsunmatched
    • Infrastructure Constructionunmatched
    • Lean Manufacturingunmatched
    • Lean Six Sigmaunmatched
    • Organizational Skillsunmatched
    • Process Improvementunmatched
    • Project Management Professional (PMP)unmatched
    • Project/Program Managementunmatched
    • Quality Managementunmatched
    • Resolve Customer Issuesunmatched
    • Sustainabilityunmatched
    • Time Managementunmatched
    • Willing to Travelunmatched

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