Program Manager, Supply Chain Operations & Process Excellence IV # 26-27469

US Tech Solutions, Inc.

San Jose, CA

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Job Description

Duration: 3 months

Duties:

This team gives the client a single, real-time, cross-functional view of supply chain performance across Planning, Logistics, Procurement, and Manufacturing. Its work spans four areas: disruption response, early warning, operational efficiency, and AI experimentation.
You will cover operations, strategy, and execution across all four areas. You will support disruption response rather than run it, guiding the team and escalating to leadership when needed. Your first mandate is to turn how the supply chain really works into clear, data-backed process models that shape the design of new capabilities.

KEY RESPONSIBILITIES

Process modeling: Lead end-to-end modeling for priority supply chain use cases, starting with OTIF monitoring, forecast revenue vs. target, supply disruption management and inventory management.
Process mining: Use ERP and planning system event data to show how processes actually run, where they stall and where they vary from the design.
Process maps: Build current-state and future-state maps (BPMN, swimlanes, SIPOC) with clear handoffs, decision points, owners, triggers and thresholds.
Discovery workshops: Facilitate sessions with Planning, Logistics, Procurement, Sourcing, Manufacturing and IT, and turn the findings into requirements, RACI and playbooks.
Partner management: Manage any outside process modeling partner against scope, quality and timeline.
Program management: Plan and track programs and new use cases, including scope, milestones, dependencies, issues and status reporting.
Stakeholder alignment: Align stakeholders from individual SMEs to VPs. Drive decisions, resolve conflicts and secure sign-off on designs and deliverables.
Operational support: Support disruption response and KPI exception follow-up, and escalate cross-functional issues to leadership.
Continuous improvement: Capture lessons learned after every event and feed them back into processes, playbooks and the roadmap.
Systems partnership: Work with IT and data owners so process designs are translated correctly into systems, dashboards and data feeds.

PREFERRED QUALIFICATIONS:

Certifications: Lean Six Sigma Green or Black Belt, PMP or PgMP, APICS/ASCM CSCP or CPIM, or a Celonis or other process mining certification.
Advanced degree: MBA or master's degree in Supply Chain, Operations or Engineering.
Industry: Experience in semiconductors, data storage or high-tech manufacturing.
Transformation: Experience building a supply chain control tower or end-to-end supply chain visibility program.
Systems: Familiarity with SAP, advanced planning systems and supply chain visibility platforms.
Innovation: Interest in applying AI and automation to supply chain processes.

REQUIRED QUALIFICATIONS:

Experience: 15+ years of program management, including complex, cross-functional programs in a global company.
Education: Bachelor's degree in Supply Chain, Industrial Engineering, Operations, Business or a related field.
Supply chain expertise: Strong end-to-end knowledge of planning, procurement and sourcing, manufacturing, logistics and inventory.
Process modeling: Hands-on experience with BPMN 2.0, value stream mapping and SIPOC, using tools such as Visio, Lucidchart, Signavio or ARIS.
Process mining: Experience with tools such as Celonis, SAP Signavio Process Intelligence or UiPath Process Mining.
Stakeholder alignment: Able to influence without authority, facilitate workshops, and get senior leaders to agree and commit.
Communication: Clear, concise writer and presenter, comfortable briefing executives and writing BRDs, playbooks and status reports.
Mindset: Comfortable with ambiguity in a start-up setting inside a large company, with a bias to action and follow-through

Education:

MBA is highly preferred; they'll look at Bachelor's candidates

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

IND01
#LI-AS140

Numbers & Facts

Location

San Jose, CA

Skills

APICS (Association for Operations Management)unmatched
Alliance/Partner Managementunmatched
Artificial Intelligence (AI)unmatched
Automationunmatched
Business Administrationunmatched
Certified Supply Chain Professional (CSCP)unmatched
Certified in Production and Inventory Management (CPIM)unmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Cross-Functionalunmatched
Data Storageunmatched
ERP (Enterprise Resource Planning)unmatched
Event Managementunmatched
Financial Analysisunmatched
Follow Throughunmatched
Functional Programming Languagesunmatched
Industrial Engineeringunmatched
Inventory Managementunmatched
Leadershipunmatched
Lean Six Sigmaunmatched
Logisticsunmatched
Manufacturingunmatched
Microsoft Visiounmatched
Mining Certificationsunmatched
Operational Supportunmatched
Operations Processesunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Process Managementunmatched
Process Modelingunmatched
Procurement Planningunmatched
Program Planningunmatched
Project Management Professional (PMP)unmatched
Project/Program Managementunmatched
Purchasing/Procurementunmatched
Reporting Dashboardsunmatched
Revenue Forecastingunmatched
Revenue Planningunmatched
SAPunmatched
Semiconductorsunmatched
Six Sigma Black Beltunmatched
Six Sigma Certificationunmatched
Six Sigma Green Beltunmatched
Startupunmatched
Status Reportsunmatched
Supply Chainunmatched
Supply Chain Managementunmatched
Supply Chain Operationsunmatched
Use Casesunmatched
Value Stream Mappingunmatched
Writing Skillsunmatched

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