Job Description
Program Manager (Sustaining Product Operations)
Location: Sunnyvale, CA (Onsite)
Contract Duration: 12 months with potential for extension
Pay rate: $60 - $64/hr on W2
Schedule: Full-time; U.S. business hours
Benefits: Health, Dental, Vision, 401K, PTO
Note: This is a W-2-only position. We do not offer visa sponsorship and cannot accept H-1B, F-1/STEM OPT, 1099, C2C, or C2H arrangements.
About the Role
We're hiring a Program Manager to support the sustaining OPM and PCE teams across multiple programs. The role owns recurring reporting (KPIs, meeting minutes, leadership decks), maintains our internal systems (Butterfly notifications, Workplace/Wiki, incident management tooling), creates and reconciles POs, and builds advanced Google Sheets/Excel models.
The ideal candidate has at least 2 years of experience in consumer hardware or operations, strong analytical and Excel skills, and excellent communication and organizational abilities. You should be comfortable managing multiple priorities, working independently, and driving action items to completion in a fast-paced environment.
What You'll Do
Must Have Qualifications
Preferred Qualifications
Why Join This Opportunity?
Interview Process
Candidates can expect two interview rounds, approximately 30 minutes each, focused on behavioral questions, operations experience, procurement, and program management. The interviews will also explore your ability to take on increasingly complex responsibilities, manage priorities, and coordinate work across teams.
If you are an organized, analytical professional who thrives in a fast-paced environment and enjoys bringing structure to complex operational work, we encourage you to apply.
At Tailored Management, we help people get jobs and take pride in their work, so we better take pride in ours too. Not every company has the opportunity to meaningfully and directly impact individuals in a way that makes their lives tangibly better. To better support our employees, we offer a wide variety of benefit options to support you. We offer:
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #TMMT
Location: Sunnyvale, CA (Onsite)
Contract Duration: 12 months with potential for extension
Pay rate: $60 - $64/hr on W2
Schedule: Full-time; U.S. business hours
Benefits: Health, Dental, Vision, 401K, PTO
Note: This is a W-2-only position. We do not offer visa sponsorship and cannot accept H-1B, F-1/STEM OPT, 1099, C2C, or C2H arrangements.
About the Role
We're hiring a Program Manager to support the sustaining OPM and PCE teams across multiple programs. The role owns recurring reporting (KPIs, meeting minutes, leadership decks), maintains our internal systems (Butterfly notifications, Workplace/Wiki, incident management tooling), creates and reconciles POs, and builds advanced Google Sheets/Excel models.
The ideal candidate has at least 2 years of experience in consumer hardware or operations, strong analytical and Excel skills, and excellent communication and organizational abilities. You should be comfortable managing multiple priorities, working independently, and driving action items to completion in a fast-paced environment.
What You'll Do
- Program Management: Coordinate sustaining operations projects, develop detailed plans, track deliverables, and ensure cross-functional teams complete assigned action items on time.
- Reporting and Data Analysis: Consolidate KPIs, analyze operational data, maintain trackers, document meeting minutes and attendance, and prepare clear, accurate presentations and leadership reports.
- Systems and Tools Management: Maintain internal tools and systems, including notification tools, Workplace/Wiki resources, incident management platforms, forms, and team documentation.
- Purchase Order Management: Create, track, audit, and reconcile purchase orders (POs), ensuring accurate documentation and alignment with operational requirements.
- Spreadsheet Development: Build and maintain advanced Excel and Google Sheets models to support reporting, data analysis, tracking, and operational decision-making.
- Cross-Functional Collaboration: Work closely with commodity business managers, manufacturing operations, finance, and other stakeholders to communicate priorities, clarify requirements, and resolve issues.
- Meeting Coordination: Organize meetings, distribute notes, document decisions, and follow up on outstanding action items.
- Process Improvement: Identify opportunities to improve reporting accuracy, operational workflows, documentation, and team efficiency.
- Priority Management: Respond to changing business needs, manage competing deadlines, and ensure time-sensitive tasks are completed accurately.
Must Have Qualifications
- Bachelor's degree in Business Administration or a related field; an associate degree or other relevant two-year degree may also be considered.
- At least 2 years of experience in consumer hardware, business operations, program coordination, or a related field.
- Strong data analysis, reporting, and advanced Microsoft Excel skills.
- Proficiency with Google Workspace, particularly Google Sheets and Docs.
- Strong written and verbal communication skills, including the ability to communicate action items, explain their purpose, and follow up with cross-functional stakeholders.
- Solid understanding of business and management principles, including strategic planning, resource allocation, and operational processes.
- Excellent organizational skills, attention to detail, and problem-solving abilities.
- Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment.
- Ability to handle urgent requests and competing priorities while maintaining accuracy.
Preferred Qualifications
- Experience supporting consumer hardware products or sustaining product operations.
- Experience with Jira, Teamcenter, Task, or similar project management and operational tools.
- Experience with procurement, purchase order management, and operational coordination.
- Experience leading projects or coordinating cross-functional initiatives.
- Previous experience at a technology or consumer hardware company, such as Google, Amazon, or Tesla.
- Experience maintaining internal systems, operational documentation, and reporting processes.
Why Join This Opportunity?
- Support innovative AR/VR products and next-generation smart glasses.
- Collaborate with talented professionals across product operations, manufacturing, finance, and program management.
- Gain valuable experience in sustaining product operations, procurement, reporting, and cross-functional program execution.
- Develop your skills while contributing to cutting-edge consumer technology.
Interview Process
Candidates can expect two interview rounds, approximately 30 minutes each, focused on behavioral questions, operations experience, procurement, and program management. The interviews will also explore your ability to take on increasingly complex responsibilities, manage priorities, and coordinate work across teams.
If you are an organized, analytical professional who thrives in a fast-paced environment and enjoys bringing structure to complex operational work, we encourage you to apply.
At Tailored Management, we help people get jobs and take pride in their work, so we better take pride in ours too. Not every company has the opportunity to meaningfully and directly impact individuals in a way that makes their lives tangibly better. To better support our employees, we offer a wide variety of benefit options to support you. We offer:
- Medical Coverage – HDHP, PPO, and Surest plan options
- Minimum Essential Coverage (MEC)
- Dental Insurance
- Vision Insurance
- Short-Term Disability (STD)
- Long-Term Disability (LTD)
- Life & AD&D Insurance
- Critical Illness Insurance
- Accident Insurance
- Employee Assistance Program (EAP)
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #TMMT
Numbers & Facts
| Location | Sunnyvale, CA |
| Industry | Staffing/Employment Agencies |
| Salary | $64.17 Per Hour |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1968 |
| Website | https://www.tailoredmanagement.com/ |
About Company
CONNECTING TOP TALENT WITH TOP-TIER OPPORTUNITIES
Tailored Management is a global staffing firm that specializes in partnering with large organizations that run their contingent labor program in a VMS/MSP environment. We have the unique capacity to support programs across all scopes and geographic locations from a single headquarters, successfully elevating program performance across the board and minimizing costs, miscommunication and delivery times. But what do we really do? We bring together the best talent with the greatest opportunities.
Skills
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