Program Manager

Job Details:
Job Title: Program Manager
Location: White Plains, NY 10601
Duration: 12 Months
Pay Range: $70.00 - $78.00 per hour on W2

Hybrid Schedule: Min 3 days a week onsite
Work Schedule: Monday through Friday 7.5-hour workday with 0.5-hour unpaid lunch, paid for time worked only.

Project Overview
The Program Manager's responsibilities will include governance and reporting and providing information for effective management decision-making. Both waterfall and agile project delivery approaches may be used. The Program Manager plays a key role leading the project, ensuring it is implemented on schedule and within budget and monitoring and managing risk.

Job Functions & Responsibilities
•Serve as a strategic liaison between Innovation, Business, and IT teams, ensuring alignment and collaboration across all stakeholders.
•Drive cross-functional coordination to achieve program objectives and deliver successful outcomes.
•Facilitate transparent communication across project teams;manage complex messaging for internal and external audiences.
•Resolve conflicts constructively, fostering shared commitment to program goals and building consensus among stakeholders.
•Identify and address sensitive issues, ensuring timely resolution and alignment with organizational priorities.
•Develop and deliver executive-level communications, including polished presentations and reports for EVP and Board audiences.
•Define and manage Innovation workstreams, including schedules, tasks, budgets, risks, and changes, leveraging PMO processes, tools, and governance standards.
•Monitor program performance—track timelines, budgets, and deliverables;ensure milestones are met and escalate issues as needed.
•Proactively identify risks and issues, implement mitigation strategies, and collaborate with senior leadership for resolution of complex challenges.
•Plan and manage resources across all phases of the program, including transition to production support.
•Assess technology impacts on scope, schedule, and deliverables;ensure feasibility within constraints.
•Apply program management methodologies (Agile, Waterfall, Hybrid) to deliver technical solutions effectively.
•Leverage Innovation toolsets and processes (DevOps, configuration management, change management) to ensure stable, scalable solutions.
•Manage program financials, including budgeting and forecasting for resources, hardware, software, and labor.
•Ensure compliance with governance standards, Enterprise Architecture, Cybersecurity policies, and technical requirements.
•Fulfill PMO and governance obligations, including documentation, PPM Pro entries, gate reviews, and adherence to the PMO Playbook.
•Foster collaboration among program teams, project teams, and business units to drive success.
•Maintain stakeholder engagement, manage expectations, and prepare high-quality reports, presentations, and correspondence.

Skills
•Experience in leading initiatives across organizational boundaries
•Ability to work cross-functionally with multiple different Business Partners at all levels of the Business, including at the executive level.
•Understand the software development process and experience in Technology project management methodologies (Agile, Waterfall, hybrid) and IT solution delivery processes, procedures, and toolsets (DevOps, configuration management).
•Familiarity with engineering/ construction project management lifecycle
•Strong and tested project management skills including Customer relationship management, Sponsor expectation management, Risk management, Change Management, Vendor Management.
•Understand data governance, management & quality.
•Organized, good communicator, deadline driven, team builder, leader, planner, problem solver, and agile.
•Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards.
•Superior interpersonal skills, conflict resolution, and negotiating skills, to ensure open communication across project teams. Ability to handle broad-based, often complex, communication for internal and/or external audiences.

Education & Certifications
•Bachelor’s Degree in technical or business discipline. An advanced degree is preferred.
•Project Management Certification is preferred.
•Increasingly responsible experience, including experience successfully managing various multi-year and multimillion dollar projects


EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.