Program Mgr. Cardiogenic Shock

Job Summary

The Program Manager for the Cardiogenic Shock Program provides lead coordination for the development, implementation, and ongoing management of a multidisciplinary program for patients with suspected or confirmed cardiogenic shock. The Program Manager supports standardized clinical and operational pathways, education, case review, data collection, performance improvement, dashboard development, and regional referral processes. This role coordinates multidisciplinary program activities, reports findings to key stakeholders and appropriate hospital committees, and serves as a central operational resource for cardiogenic shock, advanced heart failure, ECMO/MCS, and related systems of care.

Work Experience:

Three years of experience as a Registered Nurse providing direct care to critically ill or cardiovascular patients required.Experience with cardiogenic shock, cardiovascular critical care, cardiac catheterization, emergency nursing, ECMO, temporary mechanical circulatory support, or advanced heart failure care preferred. Documented experience with performance improvement, program coordination/development, or quality-improvement projects preferred.

License/Registration/Certification:

Current Texas or Compact Registered Nurse license required.

Current BLS, ACLS, and PALS certification required.

CCRN, CMC, CSC, RCIS, CPHQ, or other applicable critical care, cardiovascular, or quality certification preferred.

Education and Training:

Bachelor’s degree in Nursing required.

Master’s degree in Nursing, Healthcare Administration, Business Administration, Public Health, or a related healthcare field preferred.

Skills:

1. Ability to communicate effectively both orally and in writing.
2. Ability to evaluate clinical and operational performance and present data clearly and concisely to clinical and administrative leaders.
3. Knowledge of performance improvement principles and methodologies.
4. Knowledge of cardiogenic shock pathophysiology, recognition, escalation, and contemporary treatment concepts.
5. Working knowledge of temporary mechanical circulatory support and ECMO concepts within multidisciplinary cardiogenic shock care.
6. Ability to coordinate multidisciplinary teams and facilitate collaboration among physicians, nursing, ancillary departments, administration, and external organizations.
7. Ability to analyze clinical data, identify trends, develop improvement plans, and evaluate outcomes.
8. Knowledge of hospital systems, patient flow, referral and transfer processes, and organizational relationships.
9. Ability to develop and coordinate clinical pathways, policies, procedures, educational programs, and performance improvement initiatives.
10. Ability to conduct or support clinical research and quality-improvement activities.
11. Ability to apply applicable regulatory, accreditation, professional, and organizational standards.
12. Skilled in the use of computer systems, electronic medical records, databases, spreadsheets, dashboards, and related software applications.
13. Demonstrates critical thinking, creative problem-solving, organizational, and project-management skills.
14. Ability to establish effective working relationships across multiple disciplines and levels of the organization.