Program Quality Engineering Lead

Our Client, an American Food Service and Facilities Services Provider company, is looking for a Program Quality Engineering Lead for their Philadelphia, PA/ Remote location.

Responsibilities:

• End-to-End Test Leadership and Governance
• Own the integrated LaborIQ test strategy, master test plan, cycle plans, schedule, resources, entry and exit criteria, and evidence standards.
• Lead program-wide testing governance and assurance across Unit/Configuration Validation, Migration Validation, QA/Functional Testing, SIT, UAT, Payroll Compare, regression, and deployment validation, holding execution teams accountable under the approved RACI.
• Run Test Readiness and Exit Reviews, quality gates, and escalation paths; maintain requirements-to-test-to-defect traceability and an audit-ready evidence package.
• UKG Pro WFM and Business-Outcome Validation
• Lead quality assurance for UKG Pro WFM timekeeping, scheduling, accruals, pay rules, workflows, security, reporting, integrations, converted data, and payroll-impacting outputs.
• Ensure risk-based coverage of positive, negative, exception, boundary, persona, payroll-critical, and end-to-end scenarios, including country-specific localization, statutory, and payroll requirements.
• TestAssure Partnership, Automation, and AI
• Serve as Client accountable testing leader for the TestAssure partnership, including onboarding, platform setup, automation priorities, service performance, and deliverables.
• Partner with TestAssure to build and maintain reusable automated assets for functional testing, payroll comparison, retesting, and regression; govern the boundary between automated and manual testing.
• Establish automated-failure triage that separates true defects from script, test-data, environment, or integration issues.
• Apply approved AI-assisted testing techniques with responsible AI controls for privacy, security, human validation, and evidence retention.
• Test Data, Environments, and Technical Assurance
• Govern the integrated test-data strategy, including representative personas, synthetic or protected data, payroll-period scenarios, and refresh controls.
• Govern test-environment readiness with technical and vendor teams, including configuration baselines, release controls, access, integrations, and change impacts.
• Ensure separately owned performance, security, device, disaster-recovery, and other nonfunctional testing have defined plans, evidence, and readiness inputs.
• Defect, Evidence, Analytics, and Readiness Management
• Own integrated defect management from intake and triage through retesting, closure, deferral, and residual-risk documentation, including the flow of confirmed TestAssure failures into OpenProject.
• Use quality analytics and concise executive reporting to surface coverage gaps, defect trends, payroll variances, automation progress, residual risk, and decisions required.
• Provide the formal testing recommendation into the Operational Readiness Review; designated program and business leadership retain final risk acceptance and deployment authority.

Requirements:

• 8+ years of experience leading complex enterprise testing programs
• Recent workforce management, time and attendance, or payroll-impacting implementation experience
• Strong experience with risk-based testing, test automation, defect management, evidence, and executive reporting
• Experience leading internal teams, business testers, software vendors, and implementation partners
• Direct UKG Pro WFM or Kronos experience, strongly preferred
• TestAssure and AI-enabled testing experience, preferred

Why Should You Apply?

• Health Benefits
• Referral Program

Excellent growth and advancement opportunities