Program Specialist 3: Testing Center (C)

Position Overview

Program Specialist 3: Testing Center

SALARY: $59,760 - $67,704

LOCATION: Lynnwood, Washington

DESCRIPTION:

The Program Specialist 3 in the Testing and Assessment Services office (TAS) serves potential, new, and current students at Edmonds College by directing, executing, and advising on comprehensive testing operations. Reporting directly to the Associate Dean/Assistant Registrar of Admissions and Enrollment Services.

This position serves as the primary contact and Test Administrator for the College Board, Pearson Vue, and regional placement platforms. Responsibilities include interpreting and implementing institutional policies, evaluating and modifying departmental programs, managing the statewide placement reciprocity process, providing alternate placements, and maintaining the TAS webpages. Additionally, the position provides technical assistance, data reporting, and training to staff and faculty on testing procedures and multiple measures¿including Accuplacer/LOEP, DSP, WaMap, GED, MCAT, and Math placements¿while resolving general to complex customer inquiries across multiple communication channels to ensure high-quality service and institutional alignment.

This is a classified position reporting to the Associate Dean/Assistant Registrar - Admissions & Enrollment Services.

Applications received by September 18th, 2026, at 11:59 PST will receive priority consideration. Applications submitted after this deadline may not be reviewed unless a second round of review is deemed necessary. Position is opened until filled.

Responsibilities include, but are not limited to:

• Administer and proctor placement tests and specialized examinations including Accuplacer, LOEP, DSP, GED, MCAT, TEAS, Chemistry tests, and institutional makeup or correspondence exams.
• Evaluate and interpret placement using multiple measures processes, including checking transcripts and test scores from high schools, colleges, and universities to place students accurately.
• Enter and track test data and final course placements in ctcLink, shared Google spreadsheets, and operational tracking logs in a timely manner to facilitate student registration.
• Monitor, maintain, and enforce all program policies, procedures, and the statewide placement reciprocity process for Edmonds College.
• Keep current on modern testing trends, evaluate workflows, and recommend technologically enhanced services responsive to a rapidly changing campus environment.
• Resolve complex placement discrepancies professionally by conducting research and providing pertinent info to faculty and department heads.
• Act as the primary College Board / Pearson Vue Test Administrator and campus liaison for all third-party correspondence testing.
• Consult, recommend, train, and program new cut-off scores for ACCUPLACER/LOEP, Directed Self-Placement (DSP), and specific math/English pathways in coordination with applicable Academic departments.
• Keep current training/technical manuals and establish prerequisite codes are accurate in ctcLink in collaboration with instructions and Data Specialist in Enrollment Services.
• Provide specialized training and technical guidance to Academic Advisors, faculty, Enrollment Services, Running Start, and Pre-College divisions.
• Communicate Testing Center procedures and guidelines to other departments as necessary.
• Coordinate Academic Advising and Credentials departments to facilitate alternate placements for English and Math.
• Attend and actively represent Testing and Assessment Services on various campus committees and councils as necessary.
• Extract, prepare, and deliver specialized statistical reports so operational data can be analyzed to identify programmatic needs, improvements, and funding adjustments.
• Coordinate with the supervisor to identify and order necessary office and testing supplies.
• Perform other related duties and special projects as assigned by the supervisor.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:

• Two years of direct operational experience working within a higher education environment OR equivalent experience.
• Demonstrated proficiency with higher education Student Management Systems (such as ctcLink, PeopleSoft, or similar systems).
• Proficiency with modern technology tools, including MS Word, Excel, Access, cloud databases, Google Docs, and Gmail.
• Demonstrated student-centered customer service approach, outstanding interpersonal skills, strong organizational capacities, and meticulous attention to detail.

(See Conditions of Employment section for additional requirements.)

DESIRED QUALIFICATIONS:

• Experience proctoring exams and tests.
• Demonstrated general knowledge of federal financial aid regulations, specifically relating to student program eligibility.
• Proven ability to self-prioritize workflows and problem-solve challenges independently with minimal direct oversight.
• Strong collaborative team-building capacities.
• Demonstrated experience in and explicit commitment to working effectively with alternative learning styles, and multi-lingual student backgrounds.

PHYSICAL WORK ENVIRONMENT:

Work is typically performed in an office setting, and onsite/in-person. The ability to sit at a desk/computer station, bend, stoop, walk and generally move around the office to consult with others, work within a busy environment and remain focused on tasks. Inventory management requires some lifting and moving of objects up to 30lbs. Excellent communication skills are essential. This includes the ability to speak clearly and fully comprehend written and spoken English and will include communication with people for whom English is not their first language. This also includes the ability to produce clearly written documents. Those who are multilingual are strongly encouraged to apply.

WORK SCHEDULE:

40-hour work week. Monday through Friday with varying start and end times (8:00am-4:30pm or 8:30am-5:00pm).

COMPENSATION:

Salary is range 53. Beginning salary is $59,760 - $67,704 annually, with progressive increases to $80,496, plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options and more. Vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (incremental increases to 24 vacation days per year).

CONDITIONS OF EMPLOYMENT:

• You must document your citizenship or employment authorization within three days of hire.
• Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant¿s suitability and competence to perform in the position.
• All new positions are contingent upon funding.
• At this time, Edmonds College does not sponsor H1-B Visas.
• Complete, sign, and submit Declaration Regarding Sexual Misconduct

APPLICATION PROCEDURES AND REQUIRED DOCUMENTS:

All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete:

• Current resume.
• Cover letter addressing your qualifications and interest.
• Names and contact information for three references.
• For veterans preference, please scan and attach your DD214, Member-4 Form.

Important, if this position is posted on an external website other than www.edmonds.edu/hr or Edmonds College Job Opportunities page, please apply using one of those official links. Applications submitted through external websites will not be received in the College¿s application system.

ABOUT THE COLLEGE:

Established in 1967, Edmonds College is a public community and technical college serving south Snohomish County. The college is guided by a mission centered on Teaching, Learning, and Community, with a strong commitment to academic excellence, student success, and community engagement. It serves about 18,000 students annually, including more than 800 international students from more than 55 countries. The college offers nearly 66 associate degrees and 111 professional certificates in 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit www.edmonds.edu.

EEO/AFFIRMATIVE ACTION STATEMENT:

The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B; kathy.smith@edmonds.edu, 425.640.1814.

JEANNE CLERY STATEMENT:

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College¿s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College¿s Annual Security and Fire Safety Report is available online at https://www.edmonds.edu/student-services/campus-safety-and-emergency-preparedness/clery-act/default.html.