Program Specialist (Military Records Liaison)

U.S. Department of Veterans Affairs
  • Maxwell AFB, AL
  • $74,678–$116,362 Per Year
3 days ago

Job Description

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Program Specialist (Military Records Liaison)

Department of Veterans Affairs

Veterans Benefits Administration

Office of Field Operations (OFO)

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

This position is in the Office of Field Operations (OFO), Records Acquisition and Research Division with out-based duties at the Air Force Historical Research Agency (AFHRA) Maxwell, Air Force Base, Alabama. The position reports to the Supervisory Program Analyst (Classified Research Operations, Chief).

Learn more about this agency

Summary

This position is in the Office of Field Operations (OFO), Records Acquisition and Research Division with out-based duties at the Air Force Historical Research Agency (AFHRA) Maxwell, Air Force Base, Alabama. The position reports to the Supervisory Program Analyst (Classified Research Operations, Chief).

Learn more about this agency

Overview

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Accepting applications

This job will close when we have received 100 applications which may be sooner than the closing date. Learn more

Location

1 vacancy in the following location:

Maxwell AFB, AL

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $74,678 - $116,362 per year

Minimum salary is GS-11 Step 1, maximum salary is GS-12 Step 10 at Maxwell AFB.

Pay scale & grade

GS 11 - 12

Promotion potential 12

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 0301 Miscellaneous Administration And Program

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Top Secret Position sensitivity and risk Critical-Sensitive (CS)/High Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number 101-OFO-13107341-27-ZG-NBU Control number 892260100

This job is open to

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Federal employees - Competitive service

Current federal employees whose agencies follow the U.S. Office of Personnel Managements hiring rules and pay scales.

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Land and base management

Current or former employees of a base management agency.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

Military spouses

Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.

Individuals with disabilities

Individuals who are eligible under Schedule A.

Peace Corps & AmeriCorps Vista

Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA.

Clarification from the agency

This vacancy is open to those covered by the indicated hiring paths that have a valid hiring eligibility. This announcement is limited to the first 100 applications received. The announcement will close either on the published closing date at 11:59 p.m. Eastern Standard Time (EST) or on the day when the number of applications reaches 100 at 11:59 p.m. (EST), whichever comes first.

Duties

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Specific duties include:

  • Conduct onsite research of classified and sensitive military records, under the direction of the Classified Operations Chief and/or Lead Analyst, to locate and review documents that help substantiate Veterans service-connected (S/C) disability claims.
  • Perform day-to-day records research by pulling, reviewing, extracting, and organizing information from multiple sources, including military unit records and other documents, to reconstruct events involving units that participated in hazardous and dangerous operations, including classified and sensitive operations; verify that a Veterans unit was present in a covered location; identify and document stressor and exposure incidents; and provide findings to support VBA claims development.
  • Record research findings in the designated tracking tool, complete assigned research within established timeframes, and promptly inform the supervisor of issues that may affect research completion, including the expected impact on timelines.
  • Coordinate with the onsite Department of War (DoW) facility Archivist, military service department offices, and other research agencies (such as the National Archives and Records Administration (NARA) and the Air Force Office of Special Investigations) to locate records and obtain guidance on research requests; when needed, travel to NARA and other repositories to conduct onsite research of records such as deck logs and command histories.
  • Support internal coordination and VBA program initiatives, projects, and policy changes related to VBA military records research and supporting disability claims processing.
  • Respond timely to inquiries from RAR management and internal and external stakeholders, verbally and in writing, by assessing requests, providing accurate research findings or status updates, and promptly referring sensitive or classified matters to RAR leadership.
  • Performs other duties, as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-11, GS-12.

Work Schedule: Full Time, Monday through Friday.

Compressed/Flexible: Not Available

Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist (Military Records Liaison); PD41245A and PD41246A

Relocation/Recruitment Incentives: Not Authorized.

Financial Disclosure Report: Not Required.

Security Clearance: Selectee must have or be able to secure and maintain a top secret clearance.

Requirements

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Conditions of employment

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the Agency;
  • whether your continued employment would advance organizational goals of the Agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows:

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary or trial period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
  • Effective May 7, 2025, drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:11/16/2026.

TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.

  • For a GS-11 position you must have served 52 weeks at the GS-09 level.
  • For a GS-12 position you must have served 52 weeks at the GS-11 level.
  • If you are a current VBA employee requesting reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS- GS-11 or higher and the promotion potential of your current position must be at least GS-12.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:

GS-11 Grade Level:

  • Specialized Experience: Specialized experience is defined as researching, interpreting and applying broad guidelines and principles in the execution of duties and responsibilities; applying organization policies and regulations to conduct detailed analysis of complex issues; keeping abreast of current developments and needs of an organization, making suggestions to improve effectiveness and efficiency; performing research and analysis for the purpose of reconstructing activities and events, some of which are of a classified or sensitive nature, to facilitate claims adjudication or similar work.
  • Education Substitution: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree. Education must be related to the position being filled.

GS-12 Grade Level:

  • Specialized Experience: Specialized experience is defined as diagnosing problems within an organization and implementing plans to make improvements and/or changes; preparing large amounts of narrative and statistical data in relation to processing disability compensation claims; interpreting policy, regulations, and legislation affecting the conduct of disability compensation programs.
  • Education Substitution: There is no education substitution at the GS-12 grade level.

Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: Work is partially sedentary and involves the use of a personal computer, a degree of manual dexterity, and visual acuity enough to utilize these tools is required. The incumbent lifts and carries record boxes, unit records, reference books, and similar items throughout archive facilities. A moderate amount of standing, walking, bending, crouching, stooping, reaching, and similar activities are required at the various archive facilities to assist with records retrieval, and conversion for electronic upload.

For more information on these qualification standards, please visit the United States Office of Personnel Managements website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications.

You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.

Additional information

The Interagency Career Transition Assistance Plan (ICTAP)and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting your current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review: Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. If you are referred for consideration, you may be asked to submit additional job-related information, which may include, but is not limited to responses to the KSAs; completion of a work sample, and/or an interview. You will also be rated on the following agency-specific competencies (KSAs):

  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Organizational Awareness
  • Problem Solving
  • Oral Communication
  • Analytical Reasoning
  • Customer Service

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13107341

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

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To apply for this position, you must provide a complete application package to include the documents detailed below. Failure to submit the required documents may result in your application being considered incomplete and you being deemed ineligible. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. We will not request additional documentation or accept late or missing documents after the announcement has closed.

  • Resume, limited to 2-pages, detailing specialized experience and competencies as they relate to this position

  • For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you must also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including Federal grade level(s) are insufficient to determine basic qualifications.

  • Transcript if you are using education to qualify

  • Veterans: Member-4 DD-214 and disability rating letter (if applicable)

  • If you are currently on active duty to be released within 120 days, you may submit an armed forces certification in lieu of a Member-4 DD-214.

  • Current Federal Employees: A copy of your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status (for example, you are a career or career-conditional employee) and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).

  • To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.).

  • Current VBA Employees: If you are outside the commuting area and seeking a reassignment/change to lower grade, you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position.

  • Military Spouse of Active-Duty Military Member: A copy of your marriage license AND your spouses active duty orders

  • Military Spouse of Separated Veteran: A copy of your marriage license, Member-4 DD-214 AND either your spouses 1) 100% disability rating, or 2) documentation of death during active duty.

  • Other Status Candidates: Evidence of eligibility to apply (e.g. Peace Corps verification letter, Schedule A letter, PS-50, etc.).

Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50s (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

  • Most recent SF-50 if you are a current or former Federal employee
  • An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
  • Award 50s do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
  • Examples of appropriate SF-50s include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50s at the highest grade held with an effective date more than one year old.

Veterans Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

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Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section.

To receive consideration, the complete application package must be submitted by 11:59 p.m. (EST) on 11/16/2026 or 11:59 p.m. (EST) on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

The application process is as follows:

  • Click the Apply Online button.
  • Answer the questions presented in the application and attach all necessary supporting documentation.
  • Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
  • If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
  • Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
  • Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
  • Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
  • Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed.

Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement.

Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size, such as Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San or Source Sans Pro, Roboto or Noto Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume:

  • Prioritize most relevant and recent experience
  • Use concise, results focused language
  • Align language from the job announcement
  • Focus on demonstrating skills and competencies
  • Remove outdated or unrelated experience
  • Use the USAJOBS resume builder

Additional guidance on this new requirement and resume building tools can be found at:

  • USA Jobs Help Center - Resume Page Limit
  • Applicant Guidance on the Two-Page Resume Limit

Agency contact information

Zachary Gordon

Phone 313-596-7200 Email Zachary.Gordon@va.gov Address VBA Human Resources Center - Central Office

810 Vermont Ave NW

Washington, DC 20420

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

Referred applicants may be contacted at any time during the hiring process. Please check all forms of communication (including email, voicemail, and spam folders), based on the contact information provided with your application, regularly to ensure you dont miss any updates. Failure to respond to communications may result in you being disqualified from consideration. You will receive a final notification of results once a decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

To apply for this position, you must provide a complete application package to include the documents detailed below. Failure to submit the required documents may result in your application being considered incomplete and you being deemed ineligible. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. We will not request additional documentation or accept late or missing documents after the announcement has closed.

  • Resume, limited to 2-pages, detailing specialized experience and competencies as they relate to this position

  • For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you must also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including Federal grade level(s) are insufficient to determine basic qualifications.

  • Transcript if you are using education to qualify

  • Veterans: Member-4 DD-214 and disability rating letter (if applicable)

  • If you are currently on active duty to be released within 120 days, you may submit an armed forces certification in lieu of a Member-4 DD-214.

  • Current Federal Employees: A copy of your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status (for example, you are a career or career-conditional employee) and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).

  • To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.).

  • Current VBA Employees: If you are outside the commuting area and seeking a reassignment/change to lower grade, you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position.

  • Military Spouse of Active-Duty Military Member: A copy of your marriage license AND your spouses active duty orders

  • Military Spouse of Separated Veteran: A copy of your marriage license, Member-4 DD-214 AND either your spouses 1) 100% disability rating, or 2) documentation of death during active duty.

  • Other Status Candidates: Evidence of eligibility to apply (e.g. Peace Corps verification letter, Schedule A letter, PS-50, etc.).

Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50s (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

  • Most recent SF-50 if you are a current or former Federal employee
  • An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
  • Award 50s do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
  • Examples of appropriate SF-50s include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50s at the highest grade held with an effective date more than one year old.

Veterans Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section.

To receive consideration, the complete application package must be submitted by 11:59 p.m. (EST) on 11/16/2026 or 11:59 p.m. (EST) on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

The application process is as follows:

  • Click the Apply Online button.
  • Answer the questions presented in the application and attach all necessary supporting documentation.
  • Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
  • If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
  • Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
  • Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
  • Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
  • Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed.

Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement.

Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size, such as Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San or Source Sans Pro, Roboto or Noto Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume:

  • Prioritize most relevant and recent experience
  • Use concise, results focused language
  • Align language from the job announcement
  • Focus on demonstrating skills and competencies
  • Remove outdated or unrelated experience
  • Use the USAJOBS resume builder

Additional guidance on this new requirement and resume building tools can be found at:

  • USA Jobs Help Center - Resume Page Limit
  • Applicant Guidance on the Two-Page Resume Limit

Expand Hide how to apply

Agency contact information

Zachary Gordon

Phone 313-596-7200 Email Zachary.Gordon@va.gov Address VBA Human Resources Center - Central Office

810 Vermont Ave NW

Washington, DC 20420

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

Referred applicants may be contacted at any time during the hiring process. Please check all forms of communication (including email, voicemail, and spam folders), based on the contact information provided with your application, regularly to ensure you dont miss any updates. Failure to respond to communications may result in you being disqualified from consideration. You will receive a final notification of results once a decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

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Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Veterans Benefits Administration

OUR MISSION: To fulfill President Lincolns promise to care for those who have served in our nations military and for their families, caregivers, and survivors. By serving and honoring the men and women who are Americas Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries.

The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.

Agency contact information

Zachary Gordon

Phone 313-596-7200 Email Zachary.Gordon@va.gov Address VBA Human Resources Center - Central Office

810 Vermont Ave NW

Washington, DC 20420

US

Visit our careers page

Learn more about what its like to work at Veterans Benefits Administration, what the agency does, and about the types of careers this agency offers.

https://vacareers.va.gov/

Summary

This position is in the Office of Field Operations (OFO), Records Acquisition and Research Division with out-based duties at the Air Force Historical Research Agency (AFHRA) Maxwell, Air Force Base, Alabama. The position reports to the Supervisory Program Analyst (Classified Research Operations, Chief).

Learn more about this agency

Overview

Help

Accepting applications

This job will close when we have received 100 applications which may be sooner than the closing date. Learn more

Location

1 vacancy in the following location:

Maxwell AFB, AL

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $74,678 - $116,362 per year

Minimum salary is GS-11 Step 1, maximum salary is GS-12 Step 10 at Maxwell AFB.

Pay scale & grade

GS 11 - 12

Promotion potential 12

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 0301 Miscellaneous Administration And Program

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Top Secret Position sensitivity and risk Critical-Sensitive (CS)/High Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number 101-OFO-13107341-27-ZG-NBU Control number 892260100

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Numbers & Facts

LocationMaxwell AFB, AL
Salary$74,678–$116,362 Per Year

Skills

  • Adjudicationunmatched
  • Adobe Acrobatunmatched
  • Air Forceunmatched
  • Analysis Skillsunmatched
  • Claims Processingunmatched
  • Compensation and Benefitsunmatched
  • Customer Support/Serviceunmatched
  • Department of Veterans Affairsunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Documentation Reviewunmatched
  • Establish Prioritiesunmatched
  • Federal Governmentunmatched
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  • JPEGunmatched
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  • Microsoft Visual Basic for Applications (VBA)unmatched
  • Microsoft Wordunmatched
  • Militaryunmatched
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  • PC (Personal Computer) Systemsunmatched
  • PNGunmatched
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  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Project/Program Coordinationunmatched
  • Publicationsunmatched
  • RTFunmatched
  • Records Managementunmatched
  • Regulationsunmatched
  • Reimbursementunmatched
  • Research Skillsunmatched
  • Security Clearanceunmatched
  • Statisticsunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Top Secret Clearanceunmatched
  • Training/Teachingunmatched
  • United States Citizenunmatched
  • Veterans Benefitsunmatched
  • Veterans Health Information Systems Technology Architecture (VISTA)unmatched
  • Voice Mailunmatched
  • Volunteer Experienceunmatched
  • Willing to Travelunmatched

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