Program Specialist Scholarships

The Program Specialist position within the Institutional Development team provides high-level customer service and serves as a primary contact to students,donors, college personnel, scholarship reviewers, and community partners. The Program Specialist coordinates scholarships and emergency assistance programs by reviewing scholarship applications, determining award eligibility, awarding and distribution of scholarships, and supporting compliance with Foundation policies, donor intent, and scholarship guidelines. This position also coordinates donor stewardship activities by assisting scholarship review committees and distributing thank you letters, assisting with the maintenance of Maricopa Community Colleges Foundation scholarship management portal, assisting at scholarship related events, assisting with donor related initiatives, and coordinating special projects.

Essential Functions

35% - Scholarship Administration & Award Processing:

• Coordinate the day-to-day administration of scholarship and emergency assistance programs, including reviewing applications, verifying eligibility requirements, maintaining scholarship records, processing awards, monitoring student eligibility, and supporting scholarship distribution activities.

20% - Donor Stewardship & Program Coordination:

• Coordinate donor stewardship and scholarship support activities, including assisting scholarship review committees, coordinating communications with donors, college representatives, and reviewers, managing student thank-you letters, assisting with donor recognition initiatives, and supporting scholarship-related events and projects

20% - Customer Service & Stakeholder Support:

• Provide customer service and program support by responding to inquiries from students, donors, college personnel, scholarship reviewers, and the public regarding scholarship opportunities, application processes, eligibility requirements, deadlines, and Foundation policie

15% - Scholarship Systems, Records & Compliance:

• Maintain scholarship management systems, program documentation, records, reports, and data integrity by updating scholarship information, assisting with user access, troubleshooting basic system issues, generating reports, reconciling scholarship information, and supporting compliance with donor intent, organizational policies, and established procedures

10% - Other Duties as Assigned:

• Perform other related duties, special projects, and administrative assignments in support of the Scholarship Program Manager and the Maricopa Community Colleges Foundation.