Programs Administrator - Superior Court

Programs Administrator - Superior Court

Salary

$110,439.00 - $140,951.28 Annually

Location

Main County Campus-3000 Rockefeller Ave, Everett, WA

Job Type

Full-Time

Job Number

2026-SSC-1130 A

Department

Superior Court

Division

Superior Court Operations

Opening Date

10/15/2026

Closing Date

10/28/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

The Superior Court is seeking an experienced and collaborative leader to manage the day-to-day operations of its Judicial Services Support team. This position plans, coordinates, and oversees programs and services that support court operations, working closely with judicial officers, court staff, justice system partners, community agencies, and the public. This position is located at Superior Court, main County campus, 3000 Rockefeller Ave, Everett, WA 98201., and is in-person Monday - Friday, 8:00 AM - 5:00 PM.

The ideal candidate will bring strong leadership, communication, problem-solving, and customer service skills, with the ability to navigate complex situations, support a diverse community, and respond professionally and effectively when interacting with individuals who may be distressed or difficult. This role is highly visible and requires sound judgment, discretion, adaptability, and a commitment to providing accessible, respectful, and efficient court services.

This is a management exempt position - see county code for more information.

BASIC FUNCTION

To plan, coordinate, and manage programs and responsibilities of the Operations Division of Superior Court.

Job Duties

STATEMENT OF ESSENTIAL JOB DUTIES

• Plans, coordinates and manages administrative operations and program activities within the Superior Court Operations Division; coordinates responsibilities between the Superior Court, Jury, Clerks Office, Juvenile Probation and Detention, Bar Association, Prosecuting Attorneys Office, Courthouse Marshals, jail transport, law enforcement agencies, and other agencies and facilities that interact with the Court. Manages interpreter scheduling and fees, ADA services and expert witness process.
• Plans, organizes, coordinates, supervises and evaluates the work of subordinate employees, contracted professionals and volunteers; participates in and makes recommendations concerning the hiring, discipline, transfer, and termination of employees, and contract professionals; advises, assists and trains employees.
• Reviews staff decisions in relation to department policies, procedures and objectives; provides guidance in crisis management and conflict control and resolution methods between supervisors and line staff; manages training program for new and existing divisional staff and professionals.
• Prepares and presents oral and written reports on program and cases assigned for services; ensures that Superior Court Judges, Commissioners and administrative staff have substantial information on policy changes; coordinates system changes among various departments and agencies within the justice system, ensuring that changes are implemented smoothly and effectively and serve the interest of Superior Court, litigants and the overall legal environment.
• Develops and plans for on-going programs and budgets; achieves goals within budgeted funds and available personnel; monitors and authorizes expenditures, prepares grant applications/reports, compiles necessary data to meet future goals and objectives, maintains policies in electronic form and ensures appropriate access to all policies, procedures and administrative orders by judicial officers, law clerks, and court staff.
• Develops, recommends and implements program objectives, operational policies, procedures and work standards; analyzes current practices to ensure compliance with statutory requirements, labor agreements, court standards and county codes, and grant requirements.
• Ensures that programs dealing with the public such as ADA compliance, interpreter services and access to the court system are being carried forth according to court policy.
• Interfaces between the Courts technology manager, judicial officers/law clerks, and court staff in the implementation and updating of new technology. Works with the Courts case manager and technology manager to plan for and implement training in the use of new technology. Conducts ongoing training as needed in the use of court case management computer software or other programmatic databases.
• Represents Superior Court in various capacities affecting guardian ad litem programs and Family Court Services ensuring that the Courts needs and concerns are addressed.
• Serves as a member of the management team and performs related duties for peer Manager and Assistant Administrator for Superior Court Operations in his/her absence as assigned.

STATEMENT OF OTHER DUTIES

• Performs related duties as required.

Minimum Qualifications

A Masters degree in business, public or judicial administration or a related field; AND, three (3) years of supervisory experience in the justice or legal system; AND, four (4) years of related work experience in the judicial or legal system, and/or general management; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities. Must pass job-related tests. Comparable combinations of relevant education, experience, and training will be evaluated to verify the applicants ability to perform the job.

SPECIAL REQUIREMENTS

Applicants may be required to pass a criminal background check, including fingerprinting, reference verification, polygraph examination and psychological. A valid Washington State Drivers License may be required.

Additional Information

KNOWLEDGE AND ABILITIES

Knowledge of:

• judicial and legal systems for both Juvenile and Superior Court operations including offender and non-offender programs, services and trends
• federal, state and local laws, rules and regulations
• a variety of technology and software applications
• principles and practices of supervision of program administration and planning
• research design and techniques
• policy, issue and statistical analysis
• grant writing and budgetary applications
• concepts and principles of community and intergovernmental relations within a team context

Ability to:

• plan, coordinate, supervise and evaluate the work of subordinate employees
• work independently, under pressure and meet deadlines
• exercise good judgment in responding to difficult people, problems, questions and situations
• maintain confidentiality
• use tact and diplomacy
• apply abstract principles, guidelines and concepts to concrete work situations and formulate effective recommendations and solutions
• communicate effectively with people, regardless of age, sex, social, economic, cultural or background including persons with social or behavioral problems, and communicate with litigants in both supportive and confrontive modes
• respond effectively in crisis and emergency situations
• express ideas, recommendations and presentations clearly and effectively, both orally and in writing individually or in a group setting
• establish and maintain effective working relationships with justice system officials, community organizations and agency staff, associates, or other county employees and the public
• follow oral and written instructions
• maintain detailed records and prepare clear, concise written reports
• exercise initiative and judgement and make decisions within the scope of assigned authority
• use advanced Microsoft Office word processing, spreadsheet and database applications
• read, interpret and apply laws, rules, regulations and legislation, including county personnel rules and labor agreements

SUPERVISION

The employee works with minimal supervision and reports directly to the Assistant Administrator of Superior Court Operations for guidance and direction. The employee supervises, either directly or through leads and/or supervisors, the work of Superior Court Operations Division and its employees.

WORKING CONDITIONS

The work is performed in the usual office environment and may require regular dealings with distraught or difficult individuals.

Snohomish County is an Equal Employment Opportunity (EEO) employer.

Accommodations for individuals with disabilities are provided upon request.

EEO policy and ADA notice

Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.

Visit www.snohomishcountywa.gov/Benefits to learn more about the following benefits.

County Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement
• Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
• Long Term Disability (LTD)
• Commuting Benefits
• Employee Assistance Program (EAP)
• Partners for Health Employee Wellness Program
• Leave & Holidays

Voluntary Benefits

• Deferred Compensation 457(b)
• Supplemental Group Term Life Insurance
• Additional Accidental Death and Dismemberment Insurance (AD&D)
• Flexible Spending Accounts (FSA)
• Supplemental Individual Insurance Policies

Healthcare Premiums

• Regular full-time employees: If you work 35 or more hours per week, you will pay these monthly premiums for medical insurance. The County pays the monthly premiums for vision, dental, and basic life insurance.
• Regular part-time employees: If you work between 20 and 34 hours per week, you will pay pro-rated monthly premiums for medical, dental, vision, and basic life insurance. The Countys contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.

Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the Countys ACA Employer Shared Responsibility Guide to learn more.

01

Do you agree to answer each question truthfully and that your responses can be supported by your general application/work history and by your references?

• Yes

02

Please select your highest level of education from the following choices.

• High School Diploma
• AA Degree
• BA/BS degree in Business, Public, or Judicial Administration
• Masters degree in Business, Public, or Judicial Administration

03

Please select your years of experience in supervisory in the justice or legal system from the following choices:

• Less than 3 years experience
• More than 3 years experience

04

Please select your years of related work experience in the judicial or legal system and/or general management from the following choices:

• Less than 4 years experience
• More than 4 years experience

05

Describe a situation in which you were responsible for managing employees with differing personalities, communication styles, work habits, or levels of experience. Please explain how you established expectations, supported and held subordinate employees accountable, addressed conflict or performance concerns, and maintained objectivity, consistency, and fairness. What specific actions did you take, and what was the outcome? How would you apply what you learned to effectively lead as a supervisor and support the overall performance and effectiveness of a diverse team of judicial services staff?

06

Describe a situation in which you were responsible for managing a difficult or complex situation involving multiple individuals, competing priorities, and/or differing perspectives. Please explain how you gathered and evaluated information, maintained objectivity, communicated with those involved, and determined an appropriate course of action. Describe how you handled any conflict or unexpected challenges, the role you played in resolving the situation, and the outcome. What did you learn from the experience that would help you in this position?

Required Question

Employer Snohomish County

Address 3000 Rockefeller Ave M/S 503

Everett, Washington, 98201

Phone (425) 388-3411

Website http://www.snohomishcountywa.gov/2553